Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.66

3.7 Rating 1,224 Reviews

67 %

of reviewers recommend Hillarys

Company Reviews

Metrics

Info

3.7

Based on 1,224 reviews


Customer Service
Avg Email Response Time	-1 hours

Visit Website

Email:

Mckay

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

Write Your review

Tell us how Hillarys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hillarys 5 star review on 29th March 2023

Anonymous

Hillarys 5 star review on 23rd February 2023

Avril Quinn

Hillarys 5 star review on 22nd February 2023

Christine Neumann

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had roller blinds fitted in the conservatory and the living room excellent service from John for measuring them and Jim for fitting excellent service Edinburgh branch would highly recommend”

Helpful Report

Posted 7 months ago

Good morning Iain, This is just what we love to see, thank you. We are currently running a competition where you could be in with a chance of winning back the cost of your order? All you have to do is upload some images of your new blinds using the link below.. https://www.hillarys.co.uk/static/myhillaryshome-competition Good luck! Becks

Posted 7 months ago

“Blinds were good except the large one in the lounge, only pulled one way not very easy, had it changed for a split one which works perfect, had to wait a long time for longer wands as mum could not reach up with the short one's, overall Brain the fitter/sales rep wasA1 and polite, service and lead time was good, would use again, pricing seemed ok.”

Helpful Report

Posted 9 months ago

Hi, We appreciate your honest feedback, thank you for sharing your experience with us! Whilst its disappointing you experienced issues with the lounge blind, it's fantastic to hear of the help and resolution provided by our team, aswell as the impressive workmanship carried out by Brian! Yasmin

Posted 9 months ago

“The gentleman who measured up for our blinds was miserable and not very friendly. However the gentleman who fitted our blinds was lovely, very efficient, polite and approachable. The blinds are really nice, expensive but should last a long time.”

Helpful Report

Posted 1 year ago

“The blinds which were fitted we are extremely happy with, unfortunately that does not follow with the communication between the agent who first came to visit and us. We opted for roller blinds in the kitchen, picked the fabric and colour, but changed our mind prior to installation, and asked that the representative pay another visit. This has still not happened. We have had venetian blinds fitted in Lounge and bedrooms which look great, but still waiting for rep to contact ref kitchen and dining room roller blinds............”

Helpful Report

Posted 1 year ago

“Poor quality”

Helpful Report

Posted 1 year ago

“No problems with ordering or fitting (done in 15 mins) but price for what they are is extremely steep for kitchen and lounge blind and thats after a 15% previous customer reduction. Sorry Hillarys but I need to look for a better price some where else next time.”

Helpful Report

Posted 1 year ago

“Was happy with the sales person who came. The blind was a bit over priced for a small blind . If iI was fit enough would been able to get £120 cheaper in my local Dunelm. Would have taken a few minutes to install. Still my problem but I will not be using Hillarys again. Very overpriced and not true to the advert on the website.”

Helpful Report

Posted 1 year ago

“Daniel was very helpful & curtains looked nice when up. but only issue is that the curtains were a different length on one side. Now awaiting a replacement set!”

Helpful Report

Posted 1 year ago

“Lovely blinds but the pulls I ordered and paid for weren’t included.”

Helpful Report

Posted 1 year ago

“The man who came out to see me was very good 🙂 the fitter however was not very reliable and he missed the appointment the first time so I had to juggle my day and chase him up he said his computer had gone down so maybe he needs a more uptondate one I'm not sure .He came to fit them and forgot to leave some hooks on one side to tie the strings too ,but did them in the other side . and also instead of one pelmet as I wanted it was divided into three so looks a bit hit and miss and the middle one sticks out a bit , I was not happy either having all the rubbish left behind and having to clean up after and take all the boxes and paper to the tip .”

Helpful Report

Posted 1 year ago

“Ok but the chain is not long enough !”

Helpful Report

Posted 1 year ago

“As I had already chosen my fabric it was very quick and easy to order the product I wanted. Unfortunately when it came to fitting it wasn't as easy, I wanted the blind flush with the wall but it was fitted upto the window, this was changed quickly but I wasn't planning on repairing or repainting the whole wall and now I need to remove the raw plugs from the plaster and fill it in then paint.”

Helpful Report

Posted 1 year ago

“Good service from placing order to fitting. Pleased with blind, please can the continuing marrketing now stop.”

Helpful Report

Posted 1 year ago

“Have not completed fitting.promised to come back with ends for blinds no call or anything will never use you again I’m a pensioner and this is so unprofessional”

Helpful Report

Posted 1 year ago

“I’ve used Hilary’s for 12 yrs. Recently bought high end (£1.5k) curtains which are great. It’s the hanging that was disastrous. 4 return visits, and they’re still coming off rail. Just had call from random sales team. When I said I was unlikely to use them again, she said, OK and was ready to hang up. I asked if she wanted to know why. She replied “not really. If you want to complain, do so to customer services” - and hung up.”

Helpful Report

Posted 1 year ago

“A bit of a mixed bag for us really. We ordered a number of blinds for our new property and shutters for our kitchen. Still waiting for the shutters so this review is only in relation to the blinds. Really happy with our Roman and Venetian blind. Good quality, good fit and great colour. They were with us quickly and installation was great. Really pleased. We also ordered a perfect fit blind. When ordering I made it clear I was looking for something “black out” as it was for my toddler’s room. The material is black out but the blind itself lets more light in that the £5 temporaries that we had when we moved in! I could have spent far less money and ordered online for a similar product that did the job. We thought that having an advisor to the house to quote and measure would guarantee us with the right products but sadly this hasn’t been the case. I’m disappointed I will now need to buy curtains or a whole new blind to fill the brief I initially had, My Son won’t sleep with the blind as it is. Feel a little as though I’ve wasted my money with this blind specifically and it’s a lot of money to waste.”

Helpful Report

Posted 1 year ago

“We are very happy with the visual look of our blinds, but very disappointed with the actual operation of them, we paid over a £1000 for your product, expecting state of the art fittings, the blind installation framework is secured using 6 brackets, the blind then slides up or down the inside of the frame, talk about clunk click, the blind catches every bracket,. In this day and age a very poor bracket securing design, 4 blinds 24 clunk clicks. Not happy.”

Hillarys 3 star review on 13th June 2022

Helpful Report

Posted 1 year ago

“Expensive and to be honest the service was just ok the fitter was great tho Constant emails and offering special offers are not helpful when you enquire it’s a just £10 off the original price - wouldn’t use again I don’t think will wait for a local company next time the prices where so Much better but we needed them fast so we had to go with Hilary’s”

Helpful Report

Posted 1 year ago

“The blinds were delivered by the fitter, James, and I was very pleased with the overall experience from ordering to fitting.”

Helpful Report

Posted 1 year ago

“Very disappointed the blind doesn’t do the job I expected in that it is a blackout blind it is too far from the window to give the impact that I was looking for also the cord has been moved and left at an angle which looks ridiculous not happy at all”

Hillarys 3 star review on 13th April 2022

Helpful Report

Posted 2 years ago

Hillarys is rated 3.7 based on 1,224 reviews