Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.65

3.7 Rating 1,229 Reviews

66 %

of reviewers recommend Hillarys

Company Reviews

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3.7

Based on 1,229 reviews


Customer Service
Avg Email Response Time	-1 hours

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Email:

Mckay

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 29th March 2023

Anonymous

Hillarys 5 star review on 23rd February 2023

Avril Quinn

Hillarys 5 star review on 22nd February 2023

Christine Neumann

184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent agents, good service and excellent products. Pleased with all my blinds and would recommend company without hesitation.”

Helpful Report

Posted 10 months ago

Hi, Thanks for your wonderful review, we’re so pleased you’re happy!😃 Yasmin

Posted 10 months ago

“Hillary’s are a fantastic company. When they say no quibble guarantee they mean it. Our rep. Michael was so knowledgable and so friendly. No messing about, he answered all our questions and gave good guidance.”

Helpful Report

Posted 10 months ago

Hi Pauline, We’re thrilled you’ve had a great experience with our team and so pleased that we were able to exceed your expectations. Thank you for sharing such a lovely review with us!😊 Yasmin

Posted 10 months ago

“Your after-sales service leaves a lot to be desired. I've been waiting over a week to have some pieces fitted onto my small window blinds (recently installed by you) to enable them to be opened.”

Helpful Report

Posted 10 months ago

Hi Sue, After reviewing the account I can see that we arranged a service call appointment with an advisor to sort the issues. If this is still outstanding please contact our customer service team on 0800 9166500 (Monday-Friday 9am-5pm) so they can look into this for you. Thanks Laura

Posted 10 months ago

“The blinds do look nice...but ror the high price we paid the aftercare is appalling.. we had blinds fitted on 5th May, and that night informed fitter that all the cords on all the blinds were way too short, needing a ladder to open and shut them. It took 3 weeks when fitter returned with only half of the "acorns" needed plus cord... And would return to finish the job when he had rest of bits.. I have text once to see what's happening but recieved no reply its now been 5 more weeks and still nothing.. terrible aftercare and I won't be using hillarys again even though the blinds are good.. we have since fixed the problem ourselves using parts from amazon so we could actually use blinds without a ladder....”

Helpful Report

Posted 10 months ago

Hi Lorraine, We're disappointed to hear of the issues you faced after fitting however I cannot see that you made our customer service team aware. Please can you contact them on 0800 9166500 (Monday-Friday 9am-5pm) in order for them to review this further. Thanks Laura

Posted 10 months ago

“The fitter was excellent and got on with his job with the minimum of fuss”

Helpful Report

Posted 10 months ago

Hi Mick, It's great to hear how happy you are, thanks for sharing!😊 Yasmin

Posted 10 months ago

“Delighted with the blinds, Mark who came for the initially consultation and fitted them was excellent, gave me great advice. Very happen with the product and the quality is excellent. Would definitely recommend Hillarys.”

Helpful Report

Posted 10 months ago

Hi Jim, We’re thrilled to hear of the impressive service carried out by Mark and so pleased the blinds have exceeded your expectations, I am sure they look fantastic! Thank you for your kind review and for saying you will recommend us, please spread the word!🥰 Yasmin

Posted 10 months ago

“So happy, excellent job from beginning to end. Very good communication and great experience from initial consultation until installation. Kristin installed our shutters and did a fantastic job 😀”

Helpful Report

Posted 10 months ago

Hi, Thank you for leaving us a review, it is greatly appreciated by the whole team!😊 It's fantastic to hear everything has gone well for you and we do hope you love your shutters for years to come! Yasmin

Posted 10 months ago

“Blinds were good except the large one in the lounge, only pulled one way not very easy, had it changed for a split one which works perfect, had to wait a long time for longer wands as mum could not reach up with the short one's, overall Brain the fitter/sales rep wasA1 and polite, service and lead time was good, would use again, pricing seemed ok.”

Helpful Report

Posted 10 months ago

Hi, We appreciate your honest feedback, thank you for sharing your experience with us! Whilst its disappointing you experienced issues with the lounge blind, it's fantastic to hear of the help and resolution provided by our team, aswell as the impressive workmanship carried out by Brian! Yasmin

Posted 10 months ago

“The blinds are very good and work beautifully. Rob did a great job fitting them and ensured everything had been completed before leaving. Excellent service.”

Helpful Report

Posted 10 months ago

Hi John, It’s great to hear of the impressive service you’ve received and we're so pleased the blinds have exceeded your expectations! We appreciate your kind review, thanks for sharing!😊 Yasmin

Posted 10 months ago

“ian was very friendly and gave me a great price He also fitted them about two week later It was a pleasure doing business with him Would definitely recommend”

Helpful Report

Posted 10 months ago

Hi Michael, It's great to hear your recent experience was straight forward and we appreciate your recommendation and lovely review, thank you!😃 Yasmin

Posted 10 months ago

“My fitter John Hayes was outstanding in his commitment to get the right blinds for what I could afford and needed. From start to finish I found no problems . I would highly recommend him for his work and attention to detail and he left nothing to clear up. excellent value for money”

Helpful Report

Posted 10 months ago

Hi Susanna, We're thrilled to read your feedback, John will be chuffed also! It sounds like you had a great experience from start to finish. Thank you for leaving us a review and your recommendation, it's greatly appreciated by the whole team!😊 Yasmin

Posted 10 months ago

“Brilliant professional service. Happy with the blinds.”

Helpful Report

Posted 10 months ago

Hi Pabs, Lovely feedback, we're so pleased you're happy with everything. Thank you for leaving us a review!😊 Yasmin

Posted 10 months ago

“As usual the service and quality was first class. The advisor was very helpful and professional left the bedroom clean.”

Helpful Report

Posted 10 months ago

Hi Rosaleen, We’re so pleased you’ve had another great experience with us and we’re thrilled of the impressive service received. Thank you for sharing!😊 Yasmin

Posted 10 months ago

“Hillarys provide an excellent customer service right from the first enquiry phonecall to the final fitting of the blinds. The staff are friendly and accessible and deal with enquiries professionally. Everything went to plan with regard to timing and the product itself is of a high quality and good value for money. I have used this company on many occasions and have always been 100% satisfied. I have no reservations in recommending Hillarys for blinds and curtains.”

Helpful Report

Posted 10 months ago

Hi Gill, Thank you for taking the time to leave such a lovely review. We're pleased you're happy with your new blinds and the customer care you've received. Your customer loyalty is greatly appreciated!❤ Yasmin

Posted 10 months ago

“Great service, came to measure windows and the blinds were just what I asked for. Fit well and look fantastic. I would highly recommend.”

Helpful Report

Posted 10 months ago

Hi Maggie, What wonderful feedback, thank you for taking the time to share this with us - We're delighted to hear of the impressive service provided by our advisor and so pleased the blinds have exceeded your expectations!😊 Yasmin

Posted 10 months ago

“Blinds are good quality . The representative was friendly and helpful.”

Helpful Report

Posted 10 months ago

Hi, We're thrilled to hear of the impressive service received and so pleased the blinds have exceeded your expectations, thank you for sharing!😃 Yasmin

Posted 10 months ago

“v good service”

Helpful Report

Posted 10 months ago

Hi, We’re thrilled you’ve had a great experience with our team, thanks for sharing!😊 Yasmin

Posted 10 months ago

“all good from start to finishD”

Helpful Report

Posted 10 months ago

Hi Mr Booth, This is fantastic to read, thanks for sharing!😊 Yasmin

Posted 10 months ago

“The service and price were both good for my blinds. I would definitely recommend Hillary's blinds”

Helpful Report

Posted 10 months ago

Hi Carole, It's great to hear of the service you've received and we're so glad you're happy with the outcome! Thank you for leaving us a review! Yasmin

Posted 10 months ago

“Excellent service and quick. Love my new blinds and no mess what so ever.”

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Posted 1 year ago

Hi Karen, I am so happy to hear you love your new blinds, thank you for sharing! 😃 Tom

Posted 1 year ago

Hillarys is rated 3.7 based on 1,229 reviews