Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.84

3.8 Rating 1,596 Reviews

71 %

of reviewers recommend Hillarys

Company Reviews

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3.8

Based on 1,596 reviews

Customer Service
Avg Email Response Time	-1 hours

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

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Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 7th February 2025

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave 5stars because Duncan came out to fix our blinds as the first fitter who fitted our blinds, had used the wrong screws and the blinds began to fall down. We were so disappointed as we thought the blinds looked great and we gave a good review to the first fitter. But when one blind began to fall down we reported it to Hillarys customer service, long story, but Duncan came to the rescue and discovered that the screws the first fitter used were far too small and in one of the brackets on one screw was used and it needed two screws. But don’t let that put you off buying blinds or whatever from Hillarys as the quality is excellent and this I think was an isolated case. We are so happy with the blinds. Thank you Hillarys for sorting out this problem, Duncan saved the day.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your incredible review! We're so glad to hear that Duncan was able to resolve the issue with your blinds. It's great to know that you love the quality of your blinds and we truly appreciate your understanding regarding the initial hiccup. We're always here to ensure our customers are completely satisfied! Best wishes, Becks

Posted 2 months ago

“One of the fascia’s keeps falling off the blind. It was put back up by the gent who fitted it but it keeps falling off.”

Helpful Report

Posted 2 months ago

Hi James, Thank you for your review. We’re sorry to hear that one of the fascias on your blind keeps falling off. It's great to know that our fitter tried to resolve the issue, but we understand how frustrating this must be. Your feedback is important, and we would like to assist you further to ensure your blind is secure and functioning properly. I have ordered some velcro pads for you and are confident this will resolve the issue! Best wishes, Becky

Posted 2 months ago

“A very professional service fit on the date that was promised the fitter was professional and the area clean and tidy”

Helpful Report

Posted 2 months ago

Hi Mr Grosvenor, Thank you for your fantastic review! We're so pleased to hear that our service met your expectations and that the fitter was professional while leaving the area clean and tidy. Your feedback is truly appreciated. Best wishes, Becks

Posted 2 months ago

“Very good price our local advert was fantastic”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your wonderful review! We're thrilled to hear that you found our local advert fantastic and that the price met your expectations. Your satisfaction means everything to us! Best wishes, Becks

Posted 2 months ago

“Was happy throughout from contact to fitting however the fitter measured up for kitchen and bathroom but we never received a quote”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback! We’re pleased to hear that you were happy with the overall service and fitting. We apologize for the oversight regarding the quote for your kitchen and bathroom. Your comments are invaluable, I have emailed your advisor and asked that he gets it over to you asap. Best wishes Becky

Posted 2 months ago

“Poor customer service. Once blinds are fitted, they are not interested”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your email. Please get in touch with our Customer Services team on 0800 916 6500 so we can review your case and find a suitable way forward. Emily

Posted 3 months ago

“Very happy with service and friendliness of fitter.answered all questions asked. Curtains finished on time . Good value for money. Fitter David arose 117068”

Helpful Report

Posted 4 months ago

Hi Janet, Thank you so much for your kind words! We’re delighted to hear you were happy with the service, and that our fitter was friendly and helpful. It’s great to know the curtains were completed on time and you felt they were good value for money — that’s exactly what we aim for. We really appreciate you taking the time to leave a review! Emily

Posted 3 months ago

“avoid black out blinds at all cost! the company provide low quality products , finishing and standards, they sell you black out blinds but bare in mind that after installation and having all the light coming in at 5 am...the only thing that they say is..sorry we can t stop the sun! the fabric is black out but light come in anyway... Would have been helpful to discuss this during the first visit, when we have been instead recommended to have roman blind to have a good obscuring result. Very rude lady at the phone, she does not have any proactive approach to customers or problem resolution. I wanted to find with them a solution but she just said... there is nothing that we can do!”

Helpful Report

Posted 4 months ago

Hi Francesca, Thanks for your feedback — we're sorry to hear you're unhappy with your experience. With all blackout blinds, some light bleed is normal, and our advisors are trained to explain this during the consultation. We’re also sorry you felt let down by our customer service — this isn’t the level of support we aim to provide, and we’ll review this internally. Your comments are appreciated and will help us improve going forward. Emily

Posted 3 months ago

“Everything is fine. Price: Good Colours : Lots Fittings: Good Friendly fitters”

Helpful Report

Posted 4 months ago

Hi Mr Ruslan, Thank you for your kind review and for choosing Hillarys! Emily

Posted 4 months ago

“We are very pleased with our blind. The whole process was seamless from initial visit to ordering and fitting. There was no problem when I changed the installation date. We would definitely recommend Hillary’s!”

Helpful Report

Posted 4 months ago

Hi Joanna, Thank you so much for your amazing 5-star review! 🌟 We’re thrilled to hear that the entire process from start to finish was seamless for you. It's great to know that we could accommodate your scheduling needs as well. Your recommendation means the world to us! We're always here to help if you need anything in the future. Best wishes, Becks

Posted 4 months ago

“To be honest I would definitely recommend Agent was 100% Friendly and very accommodating especially where colours were concerned”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your wonderful 5-star review. We’re delighted to hear that our advisor provided you with friendly and accommodating service. Your satisfaction is our top priority, and it’s great to know we could assist you in achieving the perfect look. Best regards, Yasmin

Posted 4 months ago

“Aaron was Great. Fantastic Vertical Blinds. Really Happy with Blinds.”

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Posted 4 months ago

Hiya, Thanks so much for your review, Louise!😁 We’re thrilled to hear that Aaron provided you with great service and that you’re really happy with your vertical blinds, thanks for sharing the photo with us as well.. Best wishes, Yasmin

Posted 4 months ago

“Great experience from start to finish, good quality and great prices, highly recommended”

Helpful Report

Posted 4 months ago

Hi, Thanks for your amazing review, Ray!😃 We’re thrilled to hear that you had a great experience from start to finish and found our quality and prices to your liking. Your recommendation means a lot to us! Best regards, Yasmin

Posted 4 months ago

“A very good experience from start to finish. A very help full advisor, reasonable cost and quick installation.”

Helpful Report

Posted 4 months ago

Hi, Thank you so much for your fantastic 5-star review, Bucks!😃 We’re delighted to hear that you had a very good experience from start to finish and that our advisor was helpful. It’s great to know you found our costs reasonable and enjoyed a quick installation. Your feedback truly motivates us! Best wishes, Yasmin

Posted 4 months ago

“Great follow up service following a slight problem with a fitted blind. Problem rectified quickly and very pleased with end result.”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your fantastic 5-star review!😃 We’re really pleased to hear that our follow-up service was efficient in resolving the issue with your fitted blind. Your satisfaction is incredibly important to us, and we’re thrilled that you love the end result. Best wishes, Yasmin

Posted 4 months ago

“Friendly representative who visited to discuss our requirements and then returned to fit our new blinds and curtains. Very helpful advice and efficient services.”

Helpful Report

Posted 4 months ago

Hiya, Thank you for your fantastic 5-star review!😊 We’re so pleased to hear that our representative was helpful and provided you with great advice during your consultation and fitting. Ensuring efficient service is very important to us, and it’s wonderful to know we met your expectations. Warm regards, Yasmin

Posted 4 months ago

“Friendly representative who visited to discuss our requirements and then returned to fit our new blinds and curtains. Very helpful advice and efficient services.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your fantastic 5-star review!😊 We’re so pleased to hear that our representative was helpful in discussing your requirements and provided efficient service during the fitting process. Your satisfaction is what we strive for, and it’s wonderful to know we could assist you so effectively. Warm regards, Yasmin

Posted 4 months ago

“Excellent service fitted in very quickly very professional”

Helpful Report

Posted 4 months ago

Hi, Thanks so much for your glowing 5-star review!😊 Yasmin

Posted 4 months ago

“Service from beginning to the end was great, Steve who measured and fitted the blinds was excellent, could not of asked for more.”

Helpful Report

Posted 4 months ago

Hi Alan, Thank you for your fantastic 5-star review! 🌟 We're so glad to hear that you had a great experience from start to finish, and that Steve provided excellent service while measuring and fitting your blinds. Your satisfaction means the world to us! If you need anything else in the future, don’t hesitate to reach out. Best wishes, Laura

Posted 4 months ago

“I apselutly love Hillarys,from arranging an appointment to choosing my blinds,curtains,for my living room,with the help of the expert ,.what colours would match together ,to the fittings ,delighted with the final window dressing ,very professional punctual,all done before Christmas as was hoping,it's been a few months now,and it's changed my living space for the better,I can watch my garden birds,whilst creating a wider space ,lots of natural light coming through,highly recommend to anyone ,good deals also”

Helpful Report

Posted 4 months ago

Hi Lisa, Thank you so much for your fabulous 5-star review! 🌟 We’re absolutely thrilled to hear that you loved your experience with us, from the appointment all the way through to the final touches on your window dressings. It’s wonderful that our expert could assist you in choosing colours that perfectly matched your vision. Creating a space you adore is what we strive for, and we’re so pleased it has brought you joy, especially with your beautiful garden view! Your kind recommendation means a lot to us, and we’re always here to help with any future projects. Warm regards, Laura

Posted 4 months ago

Hillarys is rated 3.8 based on 1,596 reviews