Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.84

3.8 Rating 1,595 Reviews

71 %

of reviewers recommend Hillarys

Company Reviews

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3.8

Based on 1,595 reviews

Customer Service
Avg Email Response Time	-1 hours

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 7th February 2025

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always get good results with Hillarys. Tried other companies in the past but always come back as there blinds are first class”

Helpful Report

Posted 2 months ago

Hi James, Thank you for the fantastic review! We're so pleased to hear that you consistently achieve great results with Hillarys. It's wonderful to know that our blinds stand out among the competition and keep bringing you back. We truly value your loyalty and look forward to seeing you again in the future! Best wishes, Becks

Posted 2 months ago

“CAME SAW AND FOLLOWED UP AS REQUESTED. THE FINAL FIX WAS EXCELLENT.”

Helpful Report

Posted 2 months ago

Hi David, Thank you for your positive feedback! We’re glad to hear that our team was able to follow up as requested and that the final results exceeded your expectations. Your satisfaction is our priority, and we appreciate your support. Looking forward to seeing you again in the future! Best wishes, Becks

Posted 2 months ago

“Hillarys fitted draw curtains into my two bay windows, the service was very professional from the day i made an enquiry to the day they were fitted. I could not fault my experience with Hillarys, would definitely recommend them.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your amazing review! We're delighted to hear that you had such a positive experience with our team from start to finish. It's wonderful to know that you would recommend us, and we truly appreciate your kind words. We look forward to seeing you again in the future! Best wishes, Becks

Posted 2 months ago

“Ian really pleased with my blind in the bathroom the man did a good job . I had your firm to do my curtains a few years ago and they are still going strong thank you”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that you’re pleased with your bathroom blind and that our team did a great job. It’s also fantastic to know that your curtains from a few years ago are still going strong! We truly appreciate your continued support and look forward to seeing you again soon! Best wishes, Becks

Posted 2 months ago

“James was brilliant very helpfull”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic review! We're thrilled to hear that James was brilliant and helpful during your experience. Providing outstanding service is always our priority, and it's wonderful to know we hit the mark. We look forward to welcoming you again soon! Best wishes, Becks

Posted 2 months ago

“Phil new what was wrong and did it straight away good service”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic review! We're delighted to hear that Phil was able to identify the issue and resolve it promptly for you. Providing great service is what we strive for, and it’s wonderful to know we met your expectations. We look forward to seeing you again soon! Best wishes, Becks

Posted 2 months ago

“Blind fitted quickl;y and efficiently. Then, when a technical fault ocurred the replacement was dealt with in a similar manner.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic review! We're so pleased to hear that your blind fitting was handled quickly and efficiently, and that even the replacement process was smooth. It's always our aim to provide exceptional service, and we're glad that we could meet your expectations. We look forward to seeing you again in the future! Best wishes, Becks

Posted 2 months ago

“I was really pleased with the service I received from Lucy 117272 and Andy 116430 from the first visit to the final fitting and will definitely be using Hillarys again.”

Helpful Report

Posted 2 months ago

Hi Christine, Thank you for your wonderful review! We're so pleased to hear that both Lucy and Andy provided you with excellent service from start to finish. It's always our goal to ensure that our customers feel valued and satisfied. We can't wait to welcome you back to Hillarys in the future! Best wishes, Becks

Posted 2 months ago

“I would certainly recommend Hillarys. The representative Lucy was such a lovely person and came round to measure up for curtains. She was very informative and explained everything. The website is easy to negotiate and I could take my time choosing the right fabric and the swatches were delivered the next day! A few weeks later Colin came to hang the curtains. The care and attention taken was phenomenal and he even steamed the curtains once they were hung. They were then tied back for two days to ensure that they hang just right. Excellent work Hillarys.”

Helpful Report

Posted 2 months ago

Hi Mrs, Thank you for your lovely review! We're thrilled to hear that Lucy and Colin provided you with such exceptional service throughout your experience. It's wonderful to know that the website was easy for you to navigate and that you found the perfect fabric for your curtains. We truly appreciate your recommendation and look forward to seeing you again in the future! Best wishes, Becks

Posted 2 months ago

“Brilliant service from quote to installation. What a credit your fitter is Mr David Price, he excelled himself and went the extra mile to ensure we were satisfied. Well done Hilarys...We had 4 x slatted blinds fitted and it's transformed the frontage of the house.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic review! We’re thrilled to hear that you had a brilliant experience from quote to installation. It’s wonderful to know that David went the extra mile to ensure your satisfaction. We truly appreciate your kind words and are delighted that your new blinds have transformed your home. Best wishes, Becks

Posted 2 months ago

“Excellent service from start to finish. Steve the fitter was really nice and friendly. Excellent job well done.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your kind review! We're delighted to hear that you had excellent service from start to finish and that Steve made a positive impression. It’s great to know that you’re happy with the job he did! Your feedback means a lot to us. Best wishes, Becks

Posted 2 months ago

“Prompt service and comprehensive advice. We were very pleased with the final result and finish of our roller blinds. Thank you”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely review! We're thrilled to hear that you were pleased with our prompt service and the final result of your roller blinds. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us. Best wishes, Becks

Posted 2 months ago

“Have had various items from Hillarys over the years and never had any problems .... until now. Ordered 4 day and night roller blinds with remote controls and some rather expensive curtains, a pole and tiebacks in March. They arrived on the agreed date of 22 April but could not fit the curtails as the pole hadn't arrived and one of the roller blinds wouldn't charge up or do anything. Fitter told me they would be back to repair the faulty blind at the latest on 8 May and also should have the pole by then. No more contact was made by Hillarys and i expected things would be sorted on 8 May. No-one came and no-one got in touch. When I phoned I was told there was a further delay with the pole but they would chase it up and get the fitter to get in touch with me. No-one called me. I rang again the next day, they assured me that the fitter would have everything Wednesday 14 May and they would get the fitter to ring me to arrange an date for fitting. No-one phoned again. In the meantime a second one of the four blinds does not work, These were all expensive items and I have paid a sizeable deposit and have just 2 out of 4 working blinds and no curtains as yet. There appears to be no urgency in rectifying the situation and no-one ever phones me back.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your experience with us. We genuinely regret that you've encountered these issues with your recent order and the lack of follow-up. We understand how frustrating it must be to wait for resolutions that have not materialized, especially when you're dealing with multiple faulty items. Your feedback is extremely valuable, having checked the details on your account we can see that a new appointment has now been confirmed. Best wishes, Becky

Posted 2 months ago

“I have been having covers made by plumbs for many years and am very happy with service I receive.”

Helpful Report

Posted 2 months ago

“Excellent service from start to finish, very pleased with the roof blinds , Keith did an excellent job”

Helpful Report

Posted 2 months ago

Hi Lynda, Thank you for your fantastic review! We’re so pleased to hear that you received excellent service from start to finish and that you love your roof blinds. Keith will be grateful for your kind words about his work. We truly appreciate you sharing your experience with us! Best wishes, Becks

Posted 2 months ago

“Excellent service from start to finish, very pleased with the roof blinds , Keith did an excellent job”

Helpful Report

Posted 2 months ago

Hi Lynda, Thank you so much for your wonderful review! We're delighted to hear that you had excellent service from start to finish and that you're pleased with your roof blinds. Keith will be thrilled to hear your kind words about his work. We truly appreciate you taking the time to share your experience. Best wishes, Becks

Posted 2 months ago

“It wasn't a cheap roller blind, it was for the wet room. Expertly fitted, more than happy.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your excellent review! We’re delighted to hear that you’re happy with your roller blind and the expert fitting service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Best wishes, Becks

Posted 2 months ago

“We are so happy with our new vertical blinds.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you're happy with your new vertical blinds. It means a lot to us to know that you're enjoying your purchase. If you have any questions or need assistance in the future, don’t hesitate to reach out! Best wishes, Becks

Posted 2 months ago

“We found Hilary’s great from start to finish Mauritzio was very helpful we would definitely use again if we needed any more binds”

Helpful Report

Posted 2 months ago

Hi Mary, Thank you for your fantastic review! We're thrilled to hear that you found our service great from start to finish and that Mauritzio was able to assist you well. It's wonderful to know that you'd consider us again for your future needs. We look forward to seeing you again! Best wishes, Becks

Posted 2 months ago

“I gave 5stars because Duncan came out to fix our blinds as the first fitter who fitted our blinds, had used the wrong screws and the blinds began to fall down. We were so disappointed as we thought the blinds looked great and we gave a good review to the first fitter. But when one blind began to fall down we reported it to Hillarys customer service, long story, but Duncan came to the rescue and discovered that the screws the first fitter used were far too small and in one of the brackets on one screw was used and it needed two screws. But don’t let that put you off buying blinds or whatever from Hillarys as the quality is excellent and this I think was an isolated case. We are so happy with the blinds. Thank you Hillarys for sorting out this problem, Duncan saved the day.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your incredible review! We're so glad to hear that Duncan was able to resolve the issue with your blinds. It's great to know that you love the quality of your blinds and we truly appreciate your understanding regarding the initial hiccup. We're always here to ensure our customers are completely satisfied! Best wishes, Becks

Posted 2 months ago

Hillarys is rated 3.8 based on 1,595 reviews