Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.88

3.9 Rating 1,817 Reviews

72 %

of reviewers recommend Hillarys

Company Reviews

Info

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Phone:

0800 916 1094

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 7th February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so impressed by the service of Hillarys, from first contact, to the actual fitting, and I strongly feel I got the service I expected. I have a 5 window bay window in my flat and the blinds I had fitted are perfect. Didn't want to loose my stunning views but needed warmth too. Jonathan fitted them and was kind and explained the process well. I felt no pressure at all, and I even decided to have a bathroom blind too. Great service”

Helpful Report

Posted 1 year ago

Dear Wendy, Thank you so much for your fantastic 5-star rating of Hillarys! We sincerely appreciate your kind words and feedback. We are thrilled to hear that you were impressed by our service from the first contact all the way to the actual fitting. Ensuring customer satisfaction is our top priority, and we are overjoyed to know that we met your expectations. We understand the importance of maintaining your stunning views while also needing warmth, and we are delighted to hear that the blinds we fitted are perfect for your 5 window bay window in your flat. (and they look amazing 😍) It's wonderful that Jonathan took the time to explain the process and was kind throughout the fitting. We're glad you felt no pressure and even decided to add a bathroom blind to your order. Once again, thank you for your glowing review. We truly value your support and hope to see you again in the future. Best regards, Becks

Posted 1 year ago

“WORST UK RETAILER EVER - we placed an order on 21st Mar for one window roller blind and are still waiting for it. So basically 10 weeks for a roller blind, and for close to 3 times the price, we were told 3 max 4 weeks. During these 10 weeks I have called the customer service several times, there's always a new excuse .... from missed couriers, operational delays and even petty politics between teams. The only thing they are good is performance marketing, they promptly schedule a call and send a charming designer and once u swipe the credit card then u see the real face. No one ever gives a call back, there's no email communication .... order gets passed on from person to person with each one blaming the others. Staff -both advisors & service execs are very high-handed and rude. I asked for the order to be cancelled but apparently that's not possible because it's already made, so it's made but still not delivered. I have used Hillar's twice before but something has gone massively downhill here. This is a clear sign of a company who's going through some troubles and customers are having to bear the brunt of it . The attitude of the staff, the lies and blame game is not worth it for a piece of white roller blind which you can get easily from hundreds of stores in London. PLEASE PLEASE AVOID , DONT FALL FOR THE CLAIMS IN THEIR ADVERTISING”

Helpful Report

Posted 1 day ago

“Awful service. Once they have your money they're gone. Blinds were poorly fitted and they never came back to fix them. Avoid!”

Helpful Report

Posted 2 days ago

“Came on time love my new blinds ,more expensive than I expected even with discount, however well fitted a good tidy job well pleased”

Helpful Report

Posted 1 week ago

Hi Pam, Thank you for taking the time to share your feedback. We’re delighted to hear that you love your new blinds and that everything was fitted on time with a tidy finish—it's great to know you're pleased with the end result. We appreciate your comments regarding pricing and will take this on board, as we always aim to deliver both quality and value. Thank you again for your feedback, and we hope you enjoy your blinds for many years to come. Kind regards, Charlie

Posted 1 week ago

“Great idea getting electric blinds not very good getting one remote better with 2 one for upstairs,”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. We're glad you like the electric blinds and understand the remote setup can be more convenient with two. If there's anything else we can do, just let us know Best wishes Becky

Posted 1 week ago

“From the advisor first coming to see us to our shutters being fitted Hillarys were professional and helpful. Would definitely tell people how good they were.”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your lovely feedback!😊 We’re thrilled you’re happy with our service from the initial visit through to fitting. Warm wishes, Yasmin

Posted 1 week ago

“Brilliant service from Hillary’s and very good prices . Very happy with the metal blinds and bedroom blinds . Thank you S Mann”

Helpful Report

Posted 2 weeks ago

Hi Sarah, Thank you so much for your lovely feedback!😊 We’re delighted you’re happy with the service, pricing, and your new blinds. Kindest regards, Yasmin

Posted 1 week ago

“Excellent service from start to finish. I was unsure of the type of blinds I wanted - or even if I did want blinds! Within the home visit I received a lot of good advice with absolutely no pressure to buy. Fitting was quick and clean and really make a difference to the look and temperature control in my lounge.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your wonderful feedback. We’re really pleased to hear you felt well supported from the home visit through to fitting, and that you’re enjoying the improved look and temperature control in your lounge. We appreciate you choosing Hillarys!😁 Kind regards, Yasmin

Posted 1 week ago

“Nice people love the blind”

Helpful Report

Posted 2 weeks ago

Hiya, We're so pleased to hear you love your new blinds!❤️ Thanks for sharing with us. Yasmin

Posted 1 week ago

“I recently had three new blinds fitted. The process was very good from the initial meeting to the installation. Everything went well and I am very happy with my new blinds. I would certainly recommend Hillarys.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your kind feedback—we’re delighted to hear that everything went smoothly from start to finish and that you’re happy with your new blinds. We really appreciate your recommendation!😁 Warm wishes, Yasmin

Posted 1 week ago

“Excellent service and value for money”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your feedback—this is exactly what we love to hear!😊 Yasmin

Posted 1 week ago

“I have 2 pairs of curtains which are a lovely quality and cost me £1400 They were fitted promptly but after removing the ties after 7 days I was very disappointed with how they draped The fitter came back and agreed and steamed them again we pointed out that 2 of the curtains did not go back fully and said he come back if we were not satisfied After a few days the curtains seemed to drape better but not closing fully as they should I have phoned and left 2 messages and texted on 2 occasions but no reply Very disappointed with this service ( Mrs Susan Freeman)”

Helpful Report

Posted 2 weeks ago

Hi Susan, Thank you for raising this with us, and I’m sorry to hear about your experience. I completely understand your disappointment. I have logged this with our customer service team and asked them to contact you to discuss further and arrange a visit for David to return to sort this for you. Best wishes, Yasmin

Posted 1 week ago

“Patient when waiting for a final decision and completed the fitting promptly”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for the 5/5 and for sharing your feedback. If you need any further assistance, please contact our customer care team on 0800 916 6500. Kind regards, Charlie

Posted 2 weeks ago

“From start to finish the whole process was very easy. There representative was very helpful.”

Helpful Report

Posted 2 weeks ago

Hi Doreen, Thanks for the 5/5 and for sharing your feedback. We’re glad the process was easy and the representative was helpful. If you need any further assistance, please contact our customer care team on 0800 916 6500. Kind regards, Charlie

Posted 2 weeks ago

“Representative knew his job and all about the materials. Very clean and efficient when fitting.”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for the 5/5 and for sharing your feedback. We’re glad the representative knew his job, was knowledgeable about the materials, and that the fitting was clean and efficient. If you need any further assistance, please contact our customer care team on 0800 916 6500. Kind regards, Charlie

Posted 2 weeks ago

“Greg was so helpful and approachable, he offered advice and discussed different options, we are really pleased with our blinds, good quality and they look amazing. Good value for money too.”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for sharing your feedback. We’re glad Greg was helpful and approachable and that you’re pleased with the blinds and value for money. If you need any further assistance, please contact our customer care team on 0800 916 6500. Kind regards, Charlie

Posted 2 weeks ago

“This is our second order from Hilarys. We had the night & day blinds fitted recently. They look great. Good value for money. Can recommend Hilarys.”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for sharing your feedback and for placing a second order with us. We’re glad the night & day blinds look great and offer good value. If you need any further assistance, please contact our customer care team on 0800 916 6500. Kind regards, Charlie

Posted 2 weeks ago

“Dale was brilliant from measuring to fitting. So happy with the quality of the blinds . Would recommend Hillary’s”

Helpful Report

Posted 2 weeks ago

Hi Becky, Thanks for the 5/5 and for sharing your feedback. We’re delighted Dale helped from measuring to fitting and that you’re happy with the blinds’ quality. If you need any further assistance, please don't hesitate to contact our customer care team on 0800 916 6500. Kind regards, Charlie

Posted 2 weeks ago

“Excellent service”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for the 5/5 and for sharing your feedback. We’re glad you received excellent service. If you need any further assistance, please contact our customer care team on 0800 916 6500. Kind regards, Charlie

Posted 2 weeks ago

“Excellent service thanks”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for sharing your feedback. We’re glad you enjoyed excellent service. If you need any further assistance, please contact our customer care team on 0800 916 6500. Kind regards, Charlie

Posted 2 weeks ago

“The blind we had fitted does not work as well as the previous one. ie extremely difficult to operate, individual blinds do not close properly, and would expect Hillarys to call and check the problem’s concerned.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your feedback. We’re very sorry to hear that your blind isn’t operating correctly and that this has caused frustration. We’d like to investigate this as a priority and offer our assistance - we kindly ask that you call our customer care team on 0800 916 6500 so they can assist. Kind regards Charlie

Posted 2 weeks ago

Hillarys is rated 3.9 based on 1,817 reviews