Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,365 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seems like a good place to buy nice jewellery”

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Posted 1 year ago

“The magnifying glass was very pleasing. The only criticism that I have is your site is misleading in that it offers a 15% discount to first time buyers. Perhaps you would like to correct this. Otherwise I am pleased with my transaction. Thank you.”

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Posted 1 year ago

“The sterling silver salt mill is wonderful but due to the poor gift wrapping, at a cost of £10, I can only give a 4 star review. Still, next time, I will opt to gift wrap the parcel myself in which case perhaps a 5 star review would result. Comparisons are invidious, but the gift wrapping by Wentworth jigsaw puzzles uses plenty of elegant wrapping paper, (Hersey's wrapping paper barely covered the object), a generous ribbon with a beautiful bow (Hersey had no ribbon at all), and a formal gift card ( Hersey had no gift card) and so all in all Hersey gift wrapping was a disappointment ... even though the object was stupendous.”

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Posted 1 year ago

Hi, Thank you for your recent order and feedback. We are pleased to hear you are happy with the salt mill. We do not charge for gift wrapping and offer this service free of charge, we simply wrap the order in silver coloured paper. If a gift card is requested we are always happy to handwrite a gift card and send with the order. Generally this service is used by customers wishing to send a gift direct to the recipient. With many thanks Hersey Silversmiths

Posted 1 year ago

“Hi . A little bit smaller than I thought but am happy with it. 👍”

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Posted 1 year ago

“good selection and service but postage is a little bit expensive”

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Posted 1 year ago

“Very pleased with the silver bangle Could be between 2 sizes though Looks lovely on”

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Posted 1 year ago

“Gorgeous Necklace - just perfect. Shipping was a little slow though and came two days later than stated.”

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Posted 1 year ago

“The product I ordered on lines as out of stock which was disapointing, However , a very pleasant lady called me to discuss and came up with an altrenative gift.”

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Posted 1 year ago

“All good. About what I expected for the money.”

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Posted 1 year ago

“i love the necklace, just the length as described, however it came with a small hair lodged in the clip part which was not great, but overall i do love the necklace.”

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Posted 1 year ago

“Fast Delivery, Good quality, its a present so will wait and see how the person likes it.”

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Posted 1 year ago

“It’s a nice piece but feel the description was slightly miss leading because I personally don’t feel it’s a heavy chain.”

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Posted 1 year ago

“Excellent service Superb craftsmanship”

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Posted 1 year ago

“Beautiful thank you”

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Posted 1 year ago

“Good that it’s possible to buy Sterling silver”

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Posted 1 year ago

“The cufflinks are very nice and well made, if I have one criticism it is the packaging which for a gift is a bit underwhelming and takes away from the glamour and quality of the cufflinks.”

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Posted 1 year ago

“Service was quick and key ring looks well made.”

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Posted 1 year ago

“Present for my partners birthday, he's going to love it. Thanks for the prompt delivery of my order. Will definitely come to you again for future purchases.”

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Posted 1 year ago

“Impressed with the quick delivery. So quick it has arrived before my mothers birthday so it is still unopened. So we are unable to give a review on the napkin hook.”

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Posted 1 year ago

“Everything good a part from the box, very small and poor.”

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Posted 1 year ago

Hersey & Son is rated 4.9 based on 7,365 reviews