Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,030 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,030 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bracelet, beautifully crafted. My only negative would be that the engraving is very small and so tricky to read.”

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Posted 1 year ago

“Lovely little matching necklace & earrings set, nice and tiny. Chain too fine and delicate, needs to be stronger, would easily snap if not careful. Gift box & inside foam def needs upgraded. Very tiny, rubbish foam inside for holding jewellery down. Earrings bouncing round box as foam is not dense enough to keep them in. Miscommunication with delivery of items, only received necklace after payment of both items together. Had to email to correct this error, earrings eventually posted out. Would like to buy from again, but all things considered, probably won't.”

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Posted 1 year ago

“Would definitely buy again of this company. The bangle came on due date. The quality is perfection. So delighted, as this gift had a special sentiment behind it.”

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Posted 1 year ago

“There was a missing item in my package but they sorted it out straight away and got it sent out too me.”

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Posted 1 year ago

“Easy to order and prompt delivery. Nice initial necklace and chain, but as ordered for a man, I would have preferred a chunkier chain. Good service, so would try again for something else.”

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Posted 1 year ago

“Great!! Whole process was smooth, 3mm hammered silver ring looks very good. Would recommend no hesitation.”

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Posted 1 year ago

“Beautiful piece of jewellery, and unexpectedly quick delivery. I was expecting a bit more matte finish as I chose that one, but still nice.”

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Posted 1 year ago

“Easy online service, could do with more pictures to help choose jewellery. If they did a curb chain I would definitely buy... Thanks”

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Posted 1 year ago

“Good quality cross necklace, happy with purchase”

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Posted 1 year ago

thank you for your recent order and kind review. We are pleased you are happy with your cross.

Posted 1 year ago

“Purchased a lovely silver cross which was just what I wanted but a bit disappointed by the size ..the sizes were there but having no concept of these measurements the cross ended up being to small for my 45 year old daughter”

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Posted 1 year ago

“Very pretty necklace but online the initial was suppose to be an S with the small charm E but perhaps i did not show it properly on line. Still pretty with the last name initial.”

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Posted 1 year ago

“Very good selection of silver. Good value.”

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Posted 1 year ago

“All is fine,Thankyou. They are for a Christmas present. I did not get my 15%off as it came up after I purchased.”

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Posted 1 year ago

“Excellent customer service...i accodently put in my previous address..I let them know immediately and it was corrected right away...The goods were good Quality and i think my grandson will love it!!”

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Posted 1 year ago

“The locket came the next day Great service”

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Posted 1 year ago

“The bangle was good quality and very nice but I have very small wrists and hands. Therefore I had to return the item as it was too big. I thought it looked adjustable in the picture.”

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Posted 1 year ago

“Very helpful and arrived before time Good quality will definitely use again”

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Posted 2 years ago

“Bracelet was lovely but didn't realise the engraving was going to be on the inside of the bracelet and not outside so bit disappointed and didn't think I could send it back as it was engraved on”

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Posted 2 years ago

“Always a reliable service and good quality.”

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Posted 2 years ago

“BEAUTIFUL ST CHRISTOPHER MEDALLION AND CHAIN.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,030 reviews