“Was a great service really only reason I give 4 not 5 stars is that there was no order tracking facility on their website, sure you could call them but I would have preferred to see what the status was online. The rest was smooth as silk.”
“Relatively hassle-free purchase. My granddaughter's jewellery arrived promptly and she was pleased with it.
It was unfortunate that the checkout process on the web site did not offer the option of different billing and delivery addresses and I was a little surprised that this could not be changed subsequently.”
“Excellent Customer Service!was delivered day after i ordered it. Lovely packaging. One small thing, packaged so beautifully i didnt want to spoil it by undoing it, to look at the engraving, as it is a gift. Im sure it will be fine but i would have liked to look at it before i gave to the recipient.”
“The quality and service were very good but unfortunately I hate the product. My fault as I ordered it but too shiny and delicate for the recipients. Back to the drawing board im afraid to look for others that are more suitable.”
“Arrived swiftly and packaged well, I haven’t seen the actual bangle as it’s all wrapped nicely in tissue and as it’s a Xmas pressie I didn’t want to open it …. Maybe it would be good to send all the wrapping with the gift so it can be seen before giving at Xmas … but that’s just a minor detail”
“The purchasing of my order was very efficient however I was forced to call Hersey & Son beforehand as their website lacked certain crucial information such as the height of silver coasters and whether the width measurement was of the extremity or the internal diameter. It would help customers decide which product is best by providing a full description on the web site.”
“I bought a small silver toothpick for my husband. It arrived promptly, beautifully wrapped and presented. I am sure he will love it and have many years is use from it. Thank you.”
“Arrived the day after ordered (free postage). Super!
As far as we're concerned, a really good product, heavy, chunky, exactly what I wanted. Can't say how time might affect the finish but very happy so far.”
