Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,212 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 6th December 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am so pleased with the silver key ring I purchased for my friends birthday next week. Am sure she will love it. Thanks Diane reid”

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Posted 1 year ago

“I have always been impressed with the items I have received from Hersey. However the latest purchase was a Birthstone bracelet which I found to be a very fine chain and not sure how long it will last. For £45 I think it should be more substantial. Although I did get a 15% discount which was a special offer!”

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Posted 1 year ago

“A perfect present- engraved and on tune for Christmas!”

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Posted 1 year ago

“Hersey sent my order of a small St Christophers very quickly which was great as it is a Christmas present. It was beautifully presented in a small box.”

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Posted 1 year ago

“Beautiful bracelet, beautifully crafted. My only negative would be that the engraving is very small and so tricky to read.”

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Posted 1 year ago

“Lovely little matching necklace & earrings set, nice and tiny. Chain too fine and delicate, needs to be stronger, would easily snap if not careful. Gift box & inside foam def needs upgraded. Very tiny, rubbish foam inside for holding jewellery down. Earrings bouncing round box as foam is not dense enough to keep them in. Miscommunication with delivery of items, only received necklace after payment of both items together. Had to email to correct this error, earrings eventually posted out. Would like to buy from again, but all things considered, probably won't.”

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Posted 2 years ago

“Would definitely buy again of this company. The bangle came on due date. The quality is perfection. So delighted, as this gift had a special sentiment behind it.”

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Posted 2 years ago

“There was a missing item in my package but they sorted it out straight away and got it sent out too me.”

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Posted 2 years ago

“Easy to order and prompt delivery. Nice initial necklace and chain, but as ordered for a man, I would have preferred a chunkier chain. Good service, so would try again for something else.”

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Posted 2 years ago

“Great!! Whole process was smooth, 3mm hammered silver ring looks very good. Would recommend no hesitation.”

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Posted 2 years ago

“Beautiful piece of jewellery, and unexpectedly quick delivery. I was expecting a bit more matte finish as I chose that one, but still nice.”

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Posted 2 years ago

“Easy online service, could do with more pictures to help choose jewellery. If they did a curb chain I would definitely buy... Thanks”

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Posted 2 years ago

“Good quality cross necklace, happy with purchase”

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Posted 2 years ago

thank you for your recent order and kind review. We are pleased you are happy with your cross.

Posted 2 years ago

“Purchased a lovely silver cross which was just what I wanted but a bit disappointed by the size ..the sizes were there but having no concept of these measurements the cross ended up being to small for my 45 year old daughter”

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Posted 2 years ago

“Very pretty necklace but online the initial was suppose to be an S with the small charm E but perhaps i did not show it properly on line. Still pretty with the last name initial.”

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Posted 2 years ago

“Very good selection of silver. Good value.”

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Posted 2 years ago

“All is fine,Thankyou. They are for a Christmas present. I did not get my 15%off as it came up after I purchased.”

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Posted 2 years ago

“Excellent customer service...i accodently put in my previous address..I let them know immediately and it was corrected right away...The goods were good Quality and i think my grandson will love it!!”

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Posted 2 years ago

“The locket came the next day Great service”

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Posted 2 years ago

“The bangle was good quality and very nice but I have very small wrists and hands. Therefore I had to return the item as it was too big. I thought it looked adjustable in the picture.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,212 reviews