Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,760 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great!! Whole process was smooth, 3mm hammered silver ring looks very good. Would recommend no hesitation.”

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Posted 2 years ago

“Beautiful piece of jewellery, and unexpectedly quick delivery. I was expecting a bit more matte finish as I chose that one, but still nice.”

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Posted 2 years ago

“Easy online service, could do with more pictures to help choose jewellery. If they did a curb chain I would definitely buy... Thanks”

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Posted 2 years ago

“Good quality cross necklace, happy with purchase”

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Posted 2 years ago

thank you for your recent order and kind review. We are pleased you are happy with your cross.

Posted 2 years ago

“Purchased a lovely silver cross which was just what I wanted but a bit disappointed by the size ..the sizes were there but having no concept of these measurements the cross ended up being to small for my 45 year old daughter”

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Posted 2 years ago

“Very pretty necklace but online the initial was suppose to be an S with the small charm E but perhaps i did not show it properly on line. Still pretty with the last name initial.”

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Posted 2 years ago

“Very good selection of silver. Good value.”

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Posted 2 years ago

“All is fine,Thankyou. They are for a Christmas present. I did not get my 15%off as it came up after I purchased.”

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Posted 2 years ago

“Excellent customer service...i accodently put in my previous address..I let them know immediately and it was corrected right away...The goods were good Quality and i think my grandson will love it!!”

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Posted 2 years ago

“The locket came the next day Great service”

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Posted 2 years ago

“The bangle was good quality and very nice but I have very small wrists and hands. Therefore I had to return the item as it was too big. I thought it looked adjustable in the picture.”

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Posted 2 years ago

“Very helpful and arrived before time Good quality will definitely use again”

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Posted 2 years ago

“Bracelet was lovely but didn't realise the engraving was going to be on the inside of the bracelet and not outside so bit disappointed and didn't think I could send it back as it was engraved on”

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Posted 2 years ago

“Always a reliable service and good quality.”

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Posted 2 years ago

“BEAUTIFUL ST CHRISTOPHER MEDALLION AND CHAIN.”

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Posted 2 years ago

“Great service in the end - late delivery turned into on time delivery with a great effort from the team.”

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Posted 2 years ago

“The service and product excellent but the engraving is very small and I am a little disappointed that I had an option to engrave on centre disc as it really is too small.”

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Posted 3 years ago

“Hello, The i.d. tag I received was very nice. It is a good size and very light. The only criticism I have is that the tag arrived with a tiny black speck just below the engraving and to the left. I was able to polish it out with some effort.”

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Posted 3 years ago

“Item is beautiful and very good quality and beautifully packaged the chain was really knotted though which was a pain hence losing one star but otherwise very nice”

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Posted 3 years ago

“Easy ordering and I was kept informed about the delivery. I am however not sure if I should have received a gift bag with my cufflinks. My daughter recieved a gift bag when she ordered a tie pin.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,760 reviews