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Hersey & Son Reviews

4.9 Rating 7,637 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,637 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
Nice easy purchase of a wonderful 18th birthday present for my son. Will definitely be purchasing my youngest son’s 16th birthday present from Hersey!
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Very quick delivery. Beautifully boxed and came with a jewellery cloth Very impressed with the quality of the chain and pendant. Will definitely be using Hersey again. Thank you.
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(Walton-on-Thames) - Posted 1 year ago
Love your products will return. Teddy
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(Walton-on-Thames) - Posted 1 year ago
Very good service and quality product.
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(Walton-on-Thames) - Posted 1 year ago
Just amazing
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(Walton-on-Thames) - Posted 1 year ago
Beautifully engraved sterling silver box delivered on time and well packaged . Delighted by my purchase.
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(Walton-on-Thames) - Posted 1 year ago
Absolutely beautiful chain with a cross. My son looked at many competitors and chose yours over all of them for his 17th birthday. He opened it this morning, and was speachless how perfect it was. Came in a beautiful presentation box and had a polishing cloth. Thank you
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(Walton-on-Thames) - Posted 1 year ago
I’ve ordered several items and found the service and customer aftercare to be exceptional - nothing is too much trouble and turnaround is fast. Telephone service that is actually answered by a human, who can assist you with any enquiry. The best shopping experiences all beautifully packaged. A very impressive company - keep up the great work, your difference is very much appreciated. Shane
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(Walton-on-Thames) - Posted 1 year ago
Beautiful bangle and very quick delivery. Thank you
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(Walton-on-Thames) - Posted 1 year ago
The company responded to a few queries re the engraving very promptly and even confirmed my design layout. The keyring arrived within a couple of days - beautifully presented - and is the ideal gift
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(Walton-on-Thames) - Posted 1 year ago
I have purchased a few silver keepsake items for my grandsons in recent years. They are all beautifully presented and of great quality. Ordering is easy and they are delivered quickly and efficiently. My first stop when looking for something special.
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(Walton-on-Thames) - Posted 1 year ago
Having been very wary of purchasing something online that needed engraving, I was absolutely delighted with the items I purchased. Both the quality and the engraving were excellent. I have no hesitation in recommending this company.
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(Walton-on-Thames) - Posted 1 year ago
When I had a query about delivery, I got to speak to a lovely human being which is something I value highly. The item I ordered is beautiful and arrived vie Royal Mail without any issues. I couldnt fauly my experience one bit. Thank you.
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(Walton-on-Thames) - Posted 1 year ago
Dear Stewart, I bought your beautiful silver toothpick for my friend’s 80th birthday and she was so pleased with it. Even if she doesn’t use it she can wear it on a chain. Jacqueline Lee.
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(Walton-on-Thames) - Posted 1 year ago
Lovely product. Super fast delivery. I would highly recommend this company.
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(Walton-on-Thames) - Posted 1 year ago
This is our third order from Hersey - the napkin rings are perfect for memorable events, the personalistion is great and the delivery is speedy
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(Walton-on-Thames) - Posted 1 year ago
Absolutely fantastic job, thank you very much
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(Walton-on-Thames) - Posted 1 year ago
Brilliant service
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(Walton-on-Thames) - Posted 1 year ago
We were really pleased to recieve the silver monogrammed box within 23 hours of ordering it. It was a special present to our daughter to celebrate her wedding. She was delighted to recieve it. The quality and workmanship of the silver box and the engraving was excellent. Thank you.
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(Walton-on-Thames) - Posted 1 year ago
Purchased this bangle around a month ago which showed up in 2 days. This bangle was to replace another type. I decided on the childrens one '160mm' and the fit was perfect. Bangle is very light weight and easy resizable to put on and remove. Bangle can be worn by both men and women.
Hersey & Son 5 star review on 4th November 2024 Hersey & Son 5 star review on 4th November 2024 Hersey & Son 5 star review on 4th November 2024 Hersey & Son 5 star review on 4th November 2024
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(Walton-on-Thames) - Posted 1 year ago
Hersey & Son is rated 4.9 based on 7,637 reviews