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Hersey & Son Reviews

4.9 Rating 7,637 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful English sterling silver workmanship; makes such lovely gifts, and engraves them too.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Absolutely beautiful and looks amazing.”

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(Walton-on-Thames) - Posted 1 year ago

“Unfortunately, we were not happy with the order as the crystal decanter we purchased as a present to our friends arrived with the silver engraved top not glued properly with glue residues everywhere and a dent in the silver top. As we were pressed for time, we decided to give it our friends, who will try and sort/glue the silver top elsewhere. it is a shame as the decanter itself is beuatiful but this experience spoiled the whole thing.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

Hi Serge Thank you for your email and recent order. We apologise that there was glue residue on the decanter and the top has a dent in it. We would kindly ask if your friends can return the decanter to us , we will be able to sort this out for them. Our returns address is on the paperwork with the order, P O Box 639 Walton on Thames KT12 9GN Please accept our sincere apologises for any inconvenience caused. With many thanks Hersey Silversmiths

Posted 1 year ago

“Easy to order. The items was described accurately and it arrived on schedule.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The third jewellery item that I have purchased from Hersey and I am delighted with the beautiful earrings which are for my daughter’s birthday.”

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(Walton-on-Thames) - Posted 1 year ago

“This is the second time we have ordered from Hersey & Son. Always such high quality, well packaged and reasonable pricing.”

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(Walton-on-Thames) - Posted 1 year ago

“Lovely chain, thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“Lovely designs on the website and very easy to place an order. I've bought several items and each was wrapped beautifully and delivered promptly.”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful cross for my niece's baptism. Excellent craftsmanship, simple order process and quick shipping. Great experience all round.”

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(Walton-on-Thames) - Posted 1 year ago

“Very pleased with the silver cross and chain which was a birthday present for my son and he loves it. Many thanks Angela”

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(Walton-on-Thames) - Posted 1 year ago

“I purchased a silver cross and chain. It is a lovely piece. Good quality I love it highly recommend”

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(Walton-on-Thames) - Posted 1 year ago

“Received my order, both bracelets lovely. Came very quickly.”

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(Walton-on-Thames) - Posted 1 year ago

“First class product. And service. Pure quality silver hallmarked and beautifully presented. I will definitely be making further purchases for my daughter and family. Thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“I bought the most beautiful curb chain and silver cross. I am delighted with the product and impressed by how quickly it arrived.”

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(Walton-on-Thames) - Posted 1 year ago

“Delighted with the silver cufflinks from this first class company who provide easy access on line and extremely fast delivery.”

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(Walton-on-Thames) - Posted 1 year ago

“Orderd a identity bracelet for my grandson. Beautiful quality came in a lovely box also. Very pleased”

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(Walton-on-Thames) - Posted 1 year ago

“Package arrived on time very pleased would highly recommend Hersey, 5 stars”

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(Walton-on-Thames) - Posted 1 year ago

“Received my order of silver cufflinks within two days of ordering, so pleased with them they were so lovely. They are a wedding present for my wife who I am sure will love them when I give them to her at the end of this month.”

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(Walton-on-Thames) - Posted 1 year ago

“Faultless service , thoroughly recommend.”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent customer service”

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(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,637 reviews