Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,840 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,840 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Have bought a few items from Hersey and never be. Disappointed! Thank you 🙏”

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Posted 2 years ago

“Excellent service from placing the order through to delivery. Good communication and speedy delivery. Engraving was exactly as requested. Would thoroughly recommend.”

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Posted 2 years ago

“Gorgeous bracelets classy and refined Small Xmas pressie fir my future daughter in law her birthstone and my sons”

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Posted 2 years ago

“Fabulous quality pieces and always send out on time . Cannot fault this fabulous company”

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Posted 2 years ago

“Great, prompt service. Lovely quality piece of jewellery purchases for a gift, recipient love it !”

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Posted 2 years ago

“I ordered two beautiful items, one engraved. The order came within 24 hours! Amazing quality, craftsmanship & delivery is super quick. Thanks”

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Posted 2 years ago

“Lovely personalised cufflinks bought as 18th birthday gift for my nephew. Great service - Thankyou!”

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Posted 2 years ago

“I bought the Chunky T- Bar bracelet and it's gorgeous. Unfortunately I ordered the wrong size and this was rectified within days. I will definitely be buying again as the product and customer service is outstanding... Many Thanks”

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Posted 2 years ago

“Great service, lovely quality product”

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Posted 2 years ago

“The two silver boxes are lovely and arrived in Florida from London in less than two weeks.”

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Posted 2 years ago

“Lovely bangle, as pretty as the picture on line”

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Posted 2 years ago

“Great company, first class service”

Hersey & Son 5 star review on 3rd July 2024

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Posted 2 years ago

“I ordered a set of silver pepper and salt mills for my nephew's wedding and a set of silver cufflings for my grandson. The process was very simple and very smooth. My questions were answered with no delay. The whole process from ordering to home delivery did not exceed 4 working days including personalised engraving which was a great surprise. I am very satisfied with the experience and strongly recommend Hersey.”

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Posted 2 years ago

“Lovely quality bracelet but I ordered a large and couldn’t get it on my wrist. I wanted a large so there would be movement but unfortunately I will be returning. Disappointing.”

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Posted 2 years ago

“Beautiful bracelet, my fiance is going to love it as his present on our wedding day! Wonderful quality.”

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Posted 2 years ago

“I ordered 4 silver engraved napkin rings. They were for the Christening of my grandsons and their parents, so they were very special. They arrived the next day and were absolutely beautiful. Highly recommended”

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Posted 2 years ago

“The magnifying glass was very pleasing. The only criticism that I have is your site is misleading in that it offers a 15% discount to first time buyers. Perhaps you would like to correct this. Otherwise I am pleased with my transaction. Thank you.”

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Posted 2 years ago

“I am delighted with the silver egg cup - a handsome Christening gift, with name engraved. Everything about this speaks of craft and care - the elegant cup, the engraving, the box, tissue, drawstring bag and cleaning cloth - all perfect. The history of the workshop is its own recommendation. And an extremely competetive price for such value. Thank you - a joy forever”

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Posted 2 years ago

“Wonderful quality, craftsmanship and service as always”

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Posted 2 years ago

“Excellent. Just the right size-look very classy. Quality excellent , especially for the very reasonable price. Service again very good indeed. Have purchased from Hersey before and would highly recommend.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,840 reviews