Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,840 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,840 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an item. Was as described and ordered the next day delivery. Arrived next day and very pleased with the item”

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Posted 2 years ago

“First class service 10/10”

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Posted 2 years ago

“I was looking for two wine coasters that were beautiful but simple, of understated splendour. The heavy quality coasters I bought were perfect. And so was the service, they were delivered surprisingly quickly.”

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Posted 2 years ago

“Love my new bracelet. It came on time and is a stylish addition to my silver jewellery”

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Posted 2 years ago

“Very Happy with my purchase. Beautifully made silver chain. Delivered quickly and arrived on time. Thank you.”

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Posted 2 years ago

“Hersey is my go to for jewellery presents, the quality and uniqueness if second to none.”

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Posted 2 years ago

“Perfect present. Dealt with this company before, always give outstanding, swift professional service. Received the next day. Outstanding.”

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Posted 2 years ago

“I don't normally write reviews. But the service from Hersey was exceptional. I ordered an engraved napkin ring and as it was despatched within a day I thought that there must be a mistake or not engraved. It turned up exquisite and engraved. Brilliant, thank you so much.”

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Posted 2 years ago

“Amazing piece of silverware. Nicely polished with neat engraving”

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Posted 2 years ago

“The sterling silver salt mill is wonderful but due to the poor gift wrapping, at a cost of £10, I can only give a 4 star review. Still, next time, I will opt to gift wrap the parcel myself in which case perhaps a 5 star review would result. Comparisons are invidious, but the gift wrapping by Wentworth jigsaw puzzles uses plenty of elegant wrapping paper, (Hersey's wrapping paper barely covered the object), a generous ribbon with a beautiful bow (Hersey had no ribbon at all), and a formal gift card ( Hersey had no gift card) and so all in all Hersey gift wrapping was a disappointment ... even though the object was stupendous.”

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Posted 2 years ago

Hi, Thank you for your recent order and feedback. We are pleased to hear you are happy with the salt mill. We do not charge for gift wrapping and offer this service free of charge, we simply wrap the order in silver coloured paper. If a gift card is requested we are always happy to handwrite a gift card and send with the order. Generally this service is used by customers wishing to send a gift direct to the recipient. With many thanks Hersey Silversmiths

Posted 2 years ago

“Hi . A little bit smaller than I thought but am happy with it. 👍”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Most beautiful St Christoper brought for my sons 18th birthday. He loves it! Amazing quality and packaged beautifully Can really tell the difference from buying from a Silversmith”

Hersey & Son 5 star review on 25th June 2024

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Posted 2 years ago

“Both the service and end product were great. The ordering process online was very easy, and the money clip arrived very promptly. The money clip was excellent quality, and the engraving was perfect. I was very happy with everything and my fiancé was delighted with his gift.”

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Posted 2 years ago

“Lovely piece for my son’s 21st birthday, great service and the engraving looks great. The product was as described having all the dimensions shown really helped make my decision. I definitely recommend this company.”

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Posted 2 years ago

Thank you for taking the time to review your order. We are pleased to hear that you are happy with your order.

Posted 2 years ago

“Ordered this beautiful st Christopher for my sons 18th also as he’s going away to university too, great quality, Good cannot wait to gift it to him.”

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Posted 2 years ago

“I bought the silver bracelet with an amythist as a baptism present. The person who received it was delighted with the gift. It was lovely to give her something with her birthstone designed by yourselves. Thank you.”

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Posted 2 years ago

“Lovely pendant, received with thanks. Quick delivery and very carefully packaged.”

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Posted 2 years ago

“Just want I was looking for 21st present my Granddaughter loves it service was great”

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Posted 2 years ago

“Reliable company, delivery as expected.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,840 reviews