Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,468 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Fantastic cross pendant and chain.Made from a block of silver as opposed to something lightweight and fashioned with a silversmith feel as opposed to something made quickly in a factory.”

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Posted 2 years ago

Thank you for your kind review. We're delighted that you love the cross pendant and chain. Thank you for choosing Hersey & Son.

Posted 2 years ago

“I ordered a silver golf ball marker recently and unfortunately forgot the person who the gift was for has married initials! As soon as I realised I phoned Hersey and asked if an alteration could be made. The person I spoke to could not have been more helpful and said they would organise the amendment to my original instruction and a few days later the marker arrived with corrected initials, lovely quality, super gift. Thank you very much for excellent service.”

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Posted 2 years ago

We are delighted to hear that you had a positive experience with Hersey & Son

Posted 2 years ago

“Excellent quality key fob. Delighted with the product and speedy service”

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Posted 2 years ago

“I refuse to buy jewellery anywhere else now. Hersey’s quality, and level of service are top notch, a fantastic selection of items, promptly delivered!”

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Posted 2 years ago

“A beautiful bracelet for my son. Heavy & presented very well. I will buy more silver in the future.”

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Posted 2 years ago

“Lovely St Christopher just as described, very quick service. Will definitely recommend.”

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Posted 2 years ago

“The bracelet is beautiful, was well presented and packaged, delivery was in good time, only slight thing is the engraving could of been slightly bigger, easier to read but all in all very happy.”

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Posted 2 years ago

“The website is very good, my order process was straightforward, delivery was fast, and the itmes were very well packaged. I purchased two curb chains, and the craftsmanship and quality is excellent. I would not hesitate to order from Hersey & Son again.”

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Posted 2 years ago

“This baby boy’s tapered silver cup was my third purchase from Hersey. They helped me with the inscription content and dispatched the item to Germany in record time. All round excellent service. Extremely impressed John Bowers”

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Posted 2 years ago

We are thrilled to hear that you were pleased with the tapered beaker. Thank you for taking the time to review your purchase with us.

Posted 2 years ago

“This is a beautiful key ring. It's nicely weighted but not too large. Just what I wanted. The item arrived very quickly and was well packaged. I'm delighted!”

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Posted 2 years ago

“Very elegant and beautiful necklace, looks very high quality. Bought as a birthday present for my daughter, I’m sure she will love it”

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Posted 2 years ago

“I'm delighted with my purchase of a silver ball marker for my oldest son's fortieth birthday. I shall be back in contact in 2026 to purchase a silver snooker chalk holder for the fortieth of my second son William”

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Posted 2 years ago

“Very prompt delivery, beautifully engraved Hopefully something our Grandson will use for many years to come Thank you.”

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Posted 2 years ago

“Very pleased with the key rings and have now bought three as 18th irthday gifts.”

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Posted 2 years ago

“Excellent quality, good delivery time, would definitely order from you again”

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Posted 2 years ago

“Very professional, lovely product all on good time. Many thanks”

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Posted 2 years ago

“Delivery prompt. Necklace is a gift, not given it yet but know they will be delighted with it. The quality and detail is fantastic and price for sterling silver was great. Thank you Irene Kelly”

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Posted 2 years ago

“Beautiful great quality bangle, brilliant customer service, can't recommend this company enough.”

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Posted 2 years ago

“Iam very pleased with the quality. And I have the approval from the women in my family.”

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Posted 2 years ago

“Quality product and great service”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,468 reviews