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Hersey & Son Reviews

4.9 Rating 7,875 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,875 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bracelet was an early christmas gift fot my daughter, I ordered both her initial and birthday gem. On arrival the packaging was very secure, gift box is a lovely touch. The bracelet itself is perfect, beautifully made! My daughter loves it. Will definitely purchase from Hersey again. 😊”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Fast service and a beautiful gift received for my grandson who was very happy with it. Thank you.”

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(Walton-on-Thames) - Posted 9 months ago

“The whole purchase experience online was flawless and easy, despite me being in the US. Highly recommended.”

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(Walton-on-Thames) - Posted 9 months ago

“Always pleased with my purchase can rely on the quality nice to buy from a English company”

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(Walton-on-Thames) - Posted 9 months ago

“The bracelet was absolutely beautiful. A surprise present for my wife who's been ill. Thank you I shall be shopping with you again. Nick”

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(Walton-on-Thames) - Posted 9 months ago

“I ordered a lovely necklace from Hersey as a little treat to myself, when it arrived I was blown away by the weight and quality of it, its a wonderful solid piece and looks and feels more expensive than it was. I stumbled across the company by chance and I'm so glad I did, I will be a return customer for sure!”

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(Walton-on-Thames) - Posted 9 months ago

“Good quality, beautiful items and good price!”

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(Walton-on-Thames) - Posted 9 months ago

“The quality is excellent, as was postage, packaging & arrival time.”

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(Walton-on-Thames) - Posted 9 months ago

“Excellent service. The necklaces arrived quickly and were exactly as advertised. Beautifully engraved too! Thank you Hersey & son”

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(Walton-on-Thames) - Posted 9 months ago

“I ordered the tiny heart necklace as a present to myself. It is the most beautiful piece of jewellery I have ever had. The quality is amazing and the chain feels so strong from anything I have bought before. When I received the original chain I realised it was too long, even the exchange for the shorter chain was stress free. I am so pleased I have even bought one each for my daughters for Christmas 😍. Thanks so much x”

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(Walton-on-Thames) - Posted 9 months ago

“Hi… as always very outstanding customer and craftsmanship service.”

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(Walton-on-Thames) - Posted 9 months ago

“Very good,efficient service and pleasant to deal with cos I had made a slight error with my order that they were quick to rectify However having reordered head and tail sixpence cufflinks, the head is queen elizabeth and the tail is king George vi. My son, the recipient, may or may not notice. But if he does I maybe getting in touch with you.”

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(Walton-on-Thames) - Posted 9 months ago

“Very pleased with recent purchase of earrings Second time I’ve brought from you and really pleased”

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(Walton-on-Thames) - Posted 9 months ago

“Very pleased with both my purchases from Hersey & Son with this silver mens bracelet and St Christopher for my son, excellent quality work and fast delivery, would highly recommend Hersey for all your silver jewellery needs excellent craftsmanship.”

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(Walton-on-Thames) - Posted 9 months ago

“Beautiful cuff bangle excellent quality and super fast post. Than you”

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(Walton-on-Thames) - Posted 9 months ago

“Honest review… my order arrived and there was a small fault. Once I contacted customer services the issue was resolved very quickly. The replacement was sent & received very quickly. Very happy with my purchase.”

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(Walton-on-Thames) - Posted 9 months ago

“I order a silver bracket as a Christmas present for my daughter. It’s absolutely beautiful.”

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(Walton-on-Thames) - Posted 9 months ago

“First class service beautiful St Christopher necklace delivered quickly excellent quality would definately reccommend .”

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(Walton-on-Thames) - Posted 9 months ago

“My go to shop for quality engraved special presents, Thank you, you have never let me down”

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(Walton-on-Thames) - Posted 9 months ago

“I am delighted with the five Christmas gifts from I ordered from Herseys. The quality is excellent and the service has been outstanding. I will continue to buy from this company and have recommended it to family and friends.”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

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Hersey & Son is rated 4.9 based on 7,875 reviews