Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,617 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Silver engraved key rings were absolutely perfect and very quick delivery, 💯 recommend 🙂”

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(Walton-on-Thames) - Posted 8 months ago

“Ordered initial necklaces for my three grandaughters after much searching. We thought that the initials were just the right size for the girls, not too fine but not too chunky. We have not been disappointed, they are perfect, beautifully presented and supplied with a cleaning cloth. Service and items excellent, couldn't have asked for more. Great work, thank you very much.”

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(Walton-on-Thames) - Posted 8 months ago

“Sometimes when you order jewellery online you are very disappointed BUT I must say that the item I ordered from yourselves exceeded my expectations. Plus delivery was very quick . I was very pleased and will not hesitate to recommend your company - thankyou”

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(Walton-on-Thames) - Posted 8 months ago

“Perfect gift for my son - he was delighted with the silver cross - it is classy and discreet. Excellent customer service - engraved and despatched in 24 hours - fantastic!”

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(Walton-on-Thames) - Posted 8 months ago

“Bought a silver heart keychain as a gift. Very nice look and weight, and recipient was super pleased!”

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(Walton-on-Thames) - Posted 8 months ago

“Item was as described and delivered/ packaged well. Nice design and well made”

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(Walton-on-Thames) - Posted 8 months ago

“Excellent service Thankyou”

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(Walton-on-Thames) - Posted 8 months ago

“Nice piece of work and very efficient. Thank you”

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(Walton-on-Thames) - Posted 8 months ago

“The two candle holderds I ordered were perfect gift to celebrate our 25th Wedding Anniversary. The items arrived on time and were exactly as seen on their website. I would really recomend anyone to buy and trust Hersey and Son.”

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(Walton-on-Thames) - Posted 8 months ago

“The bangle is lovely and beautifully made but it is very small. I purchased it for my sons girlfriends 21st and lucky she is a very small person otherwise it would not have fitted. I am a clothes size 18 and could not get the bangle on over my knuckles. So this is something to definitely think about if you want to purchase this bangle.”

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(Walton-on-Thames) - Posted 8 months ago

Thanks for the review, and we are glad you like the bangle. The bangle does expand to fit larger hands, so we are not sure if you tried that? We certainly haven't heard of any problems with fit in the past, so we just wanted to reassure you! Kind regards, Hersey & Son.

Posted 8 months ago

“Beautiful bangle bought for my daughter 21st can not wait for her to see it”

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(Walton-on-Thames) - Posted 8 months ago

“Order lodged on a Wednesday and received in Australia 5 days later , beautifully presented . I’m very pleased with the silverware . Prepurchase emails also very helpful to establish best delivery option . Highly recommend. Sibella”

Hersey & Son 5 star review on 24th September 2025

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(Walton-on-Thames) - Posted 8 months ago

“An interesting and wonderful find, and a company that I never knew existed. Excellent choices, and website, and the 'About us' is always informative for providing 'backstory'.”

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(Walton-on-Thames) - Posted 8 months ago

“I ordered a silver chip fork with a message engraved for a gift , it was beautifully made and arrived quickly! Thank you so much”

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(Walton-on-Thames) - Posted 8 months ago

“I just bought a silver Hall marked golf marker with my friends name on it as a gift. He loves it and said that he had never seen anything like it before so he's chuffed to bits, that pleases me too! Great service and packaging, good job guys!”

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(Walton-on-Thames) - Posted 8 months ago

“I ordered an extra large silver bangle that when it arrived it was great quality however was a little too big so contacted contacted customer service who where happy to exchange for a large size and did this over two days. Great quality and service!”

Hersey & Son 5 star review on 23rd September 2025

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(Walton-on-Thames) - Posted 8 months ago

“Very pleased; easy purchase process, kept informed of progress and pleased with the final product”

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(Walton-on-Thames) - Posted 8 months ago

“Couldn’t be more impressed with this company. Really high quality silver jewellery, for such an affordable price and delivered quickly. Buying more ASAP!”

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(Walton-on-Thames) - Posted 8 months ago

“So i ordered a bracelet on line, measuring my previous bracelet as a guide and theone that arrived was just too big. I gave them a call, super friendly and helpful, arranged for the old to be returned and a new one ordered. Seamless ! A joy to deal with. And my bracelet, its fabulous !”

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(Walton-on-Thames) - Posted 8 months ago

“Very good service 👏 quick delivery and lovely packaging. I was looking for a Silver Bracelet for my 60th Birthday as a present from my Parents. I saw and purchased a Silver Ball Cuff @£100, it is lovely and I am very pleased with it, I purchased the size medium and it's just right, you can adjust it carefully to your required width. Very pretty and so comfortable. Thank you!”

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(Walton-on-Thames) - Posted 8 months ago

Hersey & Son is rated 4.9 based on 7,617 reviews