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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this bracelet for my son as a personal wedding gift. So well made.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Thee item was amazing and the packaging was so put together.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Excellent buying experience. Bracelet was better than expected and a beautiful piece of jewellery. Would definitely use Hersey again when necessary.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

Thank you for your kind review. We are pleased to hear you are happy with your bracelet.

Posted 7 months ago

“Never used you before. Local jewellery store wanted to charge £200 for similar w/o engraving. Quick and easy to order. Arrived beautifully packaged within 5 days. It is for a 18th birthday gift in June so delighted to have it all ready. Thank you. Would definitely recommend and use you again. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

Thank you so much for sharing your experience! We're delighted to hear that you found the ordering process quick and easy. We'd be happy to assist you again in the future. Thank you

Posted 7 months ago

“Excellent service. Ordered Tuesday evening arrived Thursday morning. Beautifully engraved and packaged .”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

Thank you for your kind review. It’s good to know that the engraving and packaging met your expectations. We hope to assist you again in the future. Thank you for shopping with us.

Posted 7 months ago

“Bought a bracelet for my grandsons 18th birthday have to say I was extremely happy with the ordering process and quick delivery the quality of the bracelet is exceptional, my grandson hasn’t received it yet as it isn’t his birthday until next week but I’m sure he’s going to love it .”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Fantastic, speedy service, very happy.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Ordered a lovely bracelet for my son and it was a perfect fit and felt very sturdy. My son was so happy with it and felt it was very safe on his wrist with the strong fastening. Service was fast and efficient and I would certainly buy online again from them.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Very pleased with the lovely baptism gift (st Christopher), the speed of the delivery and the presentation of the gift on arrival. Very good price too”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Wry very pleased with my purchase, better than I expected. Lovely packaging prompt delivery Thank you very much Will defo be making another purchase soon. Lisa 🙂”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Fantastic service. The men’s cuff bracelet arrived on time and immaculately presented. It’s clear that some, time, thought and care has gone into the customer service experience so I’d certainly use Hersey and Son again.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Very quick service. I had ordered from another supplier a silver Cross and chain but when it came it felt tinny and cheap. The cross looked too big and although I'd measured it the cross was bigger. I ordered the silver cross and chain from Hersey to be delivered next working day. The quality was evident. A beautiful piece of jewellery and arrived in plenty of time to save the day. He loved it. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Lovely silver product, beautifully engraved. Very happy with the quality, service and delivery time.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“I ordered the bangle as a gift for my daughter in law, as yet she hasn't recived it. The package arrived beautifully wrapped so much so i dont want to open it. The website was easily navigated and package arrived promptly, I would definitely purchase from Hersey again”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Quick delivery. Packaged very well, very pleased with quality of tie pin. Got for my husband's Birthday, he is pleased with quality too.”

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(Walton-on-Thames) - Posted 7 months ago

“Beautiful silver heart shaped box Much smaller than expected a bit disappointed expecting something bigger for the money”

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(Walton-on-Thames) - Posted 7 months ago

“Brilliant and beautiful chain. Came in a good time and great price. Thanks so much!”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“My wife wanted me to have a memorable gift for our Ruby Wedding Anniversary and after some research we settled on the solid silver belcher wrist chain by Hersey. I rang to get to some advice on sizing and dealt with a charming member of staff- we placed the order which was delivered the following day by Royal Mail special delivery at no additional cost. I have gathered wrist bands over the years but this one is special- high quality, beautifully crafted and perfectly sized. I know it will have many years use. Thank you very much indeed. Nick Harris”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Unfortunately the expanding silver bangle was too large for my wrist, but the quality was fantastic . However I’ve got my eye on another bracelet and will be ordering very soon. The returns process was super fast too, will definitely be recommending to friends and family”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“The most beautiful pieces of jewellery I have two necklaces from here and they’re perfect. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews