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Hersey & Son Reviews

4.9 Rating 7,473 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been more very happy with every order i've had from Hersey. It's a professional and very efficient company. On the occasions I've had to speak to anyone they have always been very friendly and helpful. The items I've ordered have arrived promptly and well presented and packaged. Excellent quality too. I can confidently trust Hersey & Son. Thanks.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Beautiful jewellery and packaging. Arrived on time and great service.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Bought for my husband for our 25th anniversary, he absolutely loved the quality and finish. Service was fab, delivered before I knew it! Would definitely purchase again”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“So pleased with the cross and chain I bought for my grandson, but unfortunately he lost it , but it was very nice”

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(Walton-on-Thames) - Posted 7 months ago

“A friend of mine turned 60,and all she wanted ( as she has everything) was a nice set of salt and pepper mills. So I spent time researching on the Internet, and found your company.. I liked the time line, the photos, and I knew I wanted to buy from you. It's ironic that non of her other friends that she has known alot longer than myself got her any mills, now all her friends want to order the same ones!! My friend absolutely loves them( the one I bought them for) And I will be honest, they are beautiful, they work very very well and I feel they are worth every penny of the price you put on them, thank you for the amazing workmanship👍”

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(Walton-on-Thames) - Posted 7 months ago

“Such a beautiful piece of jewellery... I love this bracelet and would recommend Hersey & Son to anyone who is looking for a nice piece of craftsmanship and excellent customer service!”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“lovely chain, good quality, worth paying a little bit extra, my grandson was very happy with it”

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(Walton-on-Thames) - Posted 7 months ago

“Very efficient service and a beautiful product. This was a present, but will definitely be making a purchase for myself! Many thanks, H Mills”

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(Walton-on-Thames) - Posted 7 months ago

“Fabulous quality jewellery. Delighted with my bracelet. Will buy again!”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Great company,communication,delivery,everything was first class.Had to send an item back and received refund within a day.My items were absolutely beautiful.Good solid jewellery.Thanks very much!”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Good quality neckalce chain, easy to ordr and arrived promptly in time for our anniversary.”

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(Walton-on-Thames) - Posted 7 months ago

“Very happy with my solid silver men's bracelet”

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(Walton-on-Thames) - Posted 7 months ago

“Quick, efficient service. Excellent product.”

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(Walton-on-Thames) - Posted 7 months ago

“Could not believe I received the item literally a day or so later and inscribed beautifully. Such lovely quality and a perfect gift.”

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(Walton-on-Thames) - Posted 7 months ago

“The bracelet I bought for my husbands 65th birthday was exactly what he wanted. Buying it was very easy and delivery very quick. This is the second time we have bought from you and will be buying again due to the quality and service.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“This is the third or fourth thing I've bought from them online and been happy with each purchase. Good telephone response to any queries or problems. There was a small one with the latest item, which was quickly resolved. Would definitely recommend them.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“I have just ordered a beautiful bracelet and simple silver ring from Hersey, and the quality is fantastic. I'll be ordering more!”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“While on a trans Atlantic crossing on the Queen Mary 2, we two Yanks met a delightful Scotsman who was wearing a napkin clip. We were smitten with the idea of having such a clever method of avoiding gravy on the tie. So, I ordered two silver ones with monograms from Hersey & Son. The clips and the engraving are first rate, and the packaging and prompt dispatch are as well. Bravo, Hersey & Son. We'll be repeat customers. And thank you from across the Pond.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Necklace purchased for my daughter who was delighted with it, sent to her address, arrived as indicated. Was very pleased with the value for money. Thank you. R. Penrose”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“As you know, from the amount of silver jewellery I have bought from you guys over the years,I love your exceptional, high quality, properly crafted jewellery, especially the “ white” silver. All as the result of a recommendation for your work , in the Lady magazine so many years ago.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

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Hersey & Son is rated 4.9 based on 7,473 reviews