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Hersey & Son Reviews

4.9 Rating 7,637 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great jewellery and excellent service”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Good service, product and value for money.”

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(Walton-on-Thames) - Posted 1 year ago

“Site quick and easy to navigate always a plus for me😊 quick delivery the st Christopher and chain look lovely a present for our daughter.”

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(Walton-on-Thames) - Posted 1 year ago

“Nice piece of jewellery, quick delivery”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The Sterling Silver Churn Peppermill arrived less than 48 hours of ordering. It is exactly as described and is beautifully packaged in an individual drawstring pouch and presented in a box - perfect for gifting - plus care instructions with a small anti tarnish cloth. Their communications are also excellent as I had emailed Hersey with a query on the type of grind mechanism and their response was within the same day. Excellent company- I shall use again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Received lovely silver yo-yo promptly with usual Hersey care and service. Beautiful first Christmas gift for my grandson. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Have placed several orders and been very pleased with the speed of receipt of the items and quality of the jewellery and packaging. I made a mistake on an order, with engraving, and faced no problems with the return and refund, which gave me confidence to order again. Highly recommend for great quality gifts. I’ll be using this company again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I ordered of your clear and easy to order website a lovely cross and chain which arrived a couple of days later in a plain envelope(lucky as it was a pressie) in a cute box ...im going to get it engraved and give it to hubbie for xmas..thankyou....”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Have used Hersey to get silver christening cups and they have been perfect on three occasions. Product is well presented in box and interior holder. My go to place for silver now!”

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(Walton-on-Thames) - Posted 1 year ago

“Quick delivery and good tracking record. Pleased with the purchase.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Swift delivery and exactly what I wanted, an engraved gift for my son’s birthday that he is delighted with. I am quite likely to order again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very pleased with my purchase, a gift for my son-in-law’s 60th birthday. He played rugby for many years. Good quality silver and engraved with his initials”

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(Walton-on-Thames) - Posted 1 year ago

“Highly recommend Hersey for their quality and speedy delivery. Love their promotions.”

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(Walton-on-Thames) - Posted 1 year ago

“Absolutely love the bangle i bought. From the ease of use of the website to receiving it beautifully packaged and is record time, the service was excellent and the quality is fantastic. already planning my next purchase. I have already recommended to my family.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Love every item I've purchased from Hersey so far & will continue to do so. Great craftsmanship. Great customer service & return policies.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I would like to compliment the Company on their service. The gents necklace is just as described and beautiful. My only disappointment was the presentation box which I thought would have been a bit more substantial to give someone as a gift.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The napkin hook arrived yesterday and looks great! The recipient hasn’t seen it yet but I feel sure he will be thrilled. The polishing cloth is a nice addition.”

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(Walton-on-Thames) - Posted 1 year ago

“Really pleased,prompt delivery.”

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(Walton-on-Thames) - Posted 1 year ago

“Great service. Quick to respond to my message. Loved that it was hand made from a family firm :)”

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(Walton-on-Thames) - Posted 1 year ago

“I purchased a sliver bracelet for my new born granddaughter. Came on time, packaged very well. Box bracelet in very good condition very happy with the purchase. Engravement beautifully done, would recommend”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,637 reviews