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Hersey & Son Reviews

4.9 Rating 7,471 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again so pleased with product great service high quality 4th purchase will always return for that special gift”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Lovely necklace, beautifully delicate and good quality. Quick delivery.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I bought an engraved bookmark from Hersey & Sons for my wife for our silver anniversary. She absolutely loves it! Very pleased with the service, and with the quality and packaging of the delivered item. Highly recommended!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Really lovely cross chain, speedy delivery. Absolutely 10/10 thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful work. Super fast delivery. Excellent ! I can only recommend.”

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(Walton-on-Thames) - Posted 1 year ago

“Outstanding customer service and quality”

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(Walton-on-Thames) - Posted 1 year ago

“I have used Hersey many times over the last 9 years - their bracelets are beautiful, the service is brilliant and the speed of dispatch unsurpassed - I regularly recommend them to anyone looking for a silversmith!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very easy to order from. Excellent communication and advice when we had a query on what was the best size to order. Delivery was very quick. The bangle we ordered is beautiful. Do not hesitate to order from Hersey & Son you will not be disappointed.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Absolutely love my bracelet 😍 thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Perfect. The tooth fairy won't disturb the little one, while replacing the tooth with money. Even better still, mummy like to keep " keep sakes" so once the tooth fairy has gone for good, a perfect place to keep them little treasures”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I made an error as I wanted mat finish but apart from my mistake the piece is perfect. Very well Presented too.”

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(Walton-on-Thames) - Posted 1 year ago

“This is the second men’s bangle I have bought from you, the first was for my grandsons 21st a couple of years ago, my grandson absolutely loves it, we were so impressed with the weight and look of the bangle I have just bought my husband one for his birthday”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent service”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Ordered silver hoop earrings as a gift for my daughter. Good weight and great style with good closing style at the back. She loved them. Will shop here again for Christmas”

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(Walton-on-Thames) - Posted 1 year ago

“Lovely bracelet thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Thank you for designing and producing this wonderful gift. I have been after a sideways cross for a while after being baptised. The necklace beautifully presented arrived safely well presented in a sturdy box with the cleaning cloth and a brief synopsis of the company. I like to support local/British businesses. Thank you so much 😊”

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(Walton-on-Thames) - Posted 1 year ago

“Very happy very efficient”

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(Walton-on-Thames) - Posted 1 year ago

“Very good prompt delivery, not sure on fit as it’s a Xmas present.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Looks great!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The cross on chain was excellent, although not suitable on this occasion. I would not hesitate to order again. Every detail of the order and return was First Class. Would highly recommend. Very high class jewellery. Have made an order previously occasion and my Granddaughter was delighted.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,471 reviews