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Hersey & Son Reviews

4.9 Rating 7,471 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased 2 items for our grandchildren’s Christening . Both items arrived on time and are perfect So the service and the items & quality satisfied our requirements”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Perfect, beautiful quality, craftsmanship. Quick lead and delivery times. Thank you so much!”

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(Walton-on-Thames) - Posted 1 year ago

“Very nice bracelet but the box it came in was cheap and what you ge from the pound shop”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful jewellery, absolutely perfect, love both my purchases.”

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(Walton-on-Thames) - Posted 1 year ago

“Great quality, superb delivery. Very satisfied.”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent product and service.”

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(Walton-on-Thames) - Posted 1 year ago

“I have purchased before and loved the pendant I got for my grandson so I bought another gift - earrings this time buying on line can sometimes be difficult but they were exactly as anticipated. The item was well presented and packaged. My only problem was the courier service. the item went missing - the item was dumped in a box at the top of a farm drive and we had to retrieve it.”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent service and really quick delivery! Very impressed.”

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(Walton-on-Thames) - Posted 1 year ago

“Very quick delivery and quality product received. Delighted!”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent necklace. I so happy. Thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“Great quality just what my son wanted, quick delivery perfect Christmas gift.”

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(Walton-on-Thames) - Posted 1 year ago

“Very good service and excellent quality”

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(Walton-on-Thames) - Posted 1 year ago

“Very good service the cross was for a present she loved it”

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(Walton-on-Thames) - Posted 1 year ago

“FIrst order/use. The online boutique was clear and easy to use. I used my illustrator to mockup the various typefaces as I was buying an engraved/personalised piece. I was a tad worried the engraving would slow down the order but it was all in good time and reliably delivered.”

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(Walton-on-Thames) - Posted 1 year ago

“My experience as a customer was very good.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Absolutely stellar customer service and product quality. I was making a large purchase for a gift and wanted it perfect, the customer service provider (Eraina) was lovely and polite, and very prompt to ease any concerns I had. The product arrived very quickly and the product is exactly what I wanted. Would reccomend for any silver jewlery gifts.”

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(Walton-on-Thames) - Posted 1 year ago

“Found whilst browsing internet. Nice to find an old school craftsmanship. Easy to order seamless process.”

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(Walton-on-Thames) - Posted 1 year ago

“I bought a silver Cross and curb chain for my grandson for his 18th birthday. He chose it from a picture, a little larger than we thought and he hasn't seen it yet. I think it's beautiful and well made. I had it engraved Genesis 31:49. I hope he is as pleased with it as I am. Thankyou”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very very happy 🙂 will get more of your stuff”

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(Walton-on-Thames) - Posted 1 year ago

“Sorry for late review but I had to wait for my wife to open it, it was so well packaged I didn’t want to spoil it. We were very pleased with engraved gift. I will look at other product in the future. Many thanks.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,471 reviews