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Hersey & Son Reviews

4.9 Rating 7,466 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality pieces for great prices.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I have used you a coupe of times to buy birthday presents, specifically bracelets. Both times there has been an issue with me getting the size wrong and you have always sorted this out with an alternaitve or refund if required. Easy to do business with and woudl thoroughly recommend.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I've bought a couple of items from Hersey. Excellent product and excellent customer service 5 stars from me.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“My son received silver identity bracelet for his birthday. He's thrilled with it! Lovely quality, great design & will certainly buy from Hersey's again. Thank you .”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“My daughter wanted a cross for her baptism, I looked at some from the usual high street jewellers, same boring off the conveyer belt stuff. Then I came across Hersey and found exactly what I was looking for, a gift made with passion, lovingness and respect for the craft. An outstanding piece and my daughter loved this gift. I’ll definitely be coming back. Thank you !!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Highly recommend. Speedy delivery and beautiful product . Great birthday pressie xx”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Lovely silver bracelet. Very speedy delivery. My son was very happy with it. Well done Hersey!”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent product at good price”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I cannot fault the quality, but I didn't realise it would be quite as small.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very pleased with purchase.”

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(Walton-on-Thames) - Posted 1 year ago

“Absolutely Amazing Service! My order was unfortunately stolen in transit, I was absolutely gutted. But when I told Hersey & Sons of the situation, they did not hesitate to send me out another one with the meaningful message I originally had engraved, free of charge! Which I then received the very next day. I’m so grateful.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Trustworthy and good value.”

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(Walton-on-Thames) - Posted 1 year ago

“I purchased a Heavy Silver cuff bracelet with halmark and had it personalised for my husbands 60th Birthday.He absolutly loves it. It is excellent quality and delivery very fast.”

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(Walton-on-Thames) - Posted 1 year ago

“Prompt and friendly communication when making changes to order”

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(Walton-on-Thames) - Posted 1 year ago

“This item came beautifully packaged in a very timely manner. It is a present for my grandsons birthday and I'm sure he will be pleased with it. The quality is superb.”

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(Walton-on-Thames) - Posted 1 year ago

“We bought the slim silver bracelet for our 34 year old son, who is very happy with it. He is very proud of how elegant it is, but also very robust and strong.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“A really lovely quality bracelet, unfortunately I have a very slim, almost childlike, wrist so had to return as, being an open bracelet, it slipped off my arm. I need something that locks in place.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“A really beautiful pendant and perfect for a Christening gift. Great packaging!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I loved the sliver bangle with the hammered finish. I brought two within the last 2 years. It is a comfortable fit and feel. The only thing I would like if you sold bigger sizes.”

Helpful Report

Posted 1 year ago

“Sadly it was mislaid in the post. However Hersey responded immediately .They sent a replacement immediately. The ring was exactly what I wanted . Plain and simple . I recommend this company really highly.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,466 reviews