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Hersey & Son Reviews

4.9 Rating 7,635 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fast, efficient and helpful service”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This is a lovely piece of jewellery bought for my boyfriend after a lot of searching for the right thing. Great quality, great service, very happy.”

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(Walton-on-Thames) - Posted 1 year ago

“This is the second time I have bought jewellery from yourself and both are fantastic quality and craftsmanship keep the great work going.”

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(Walton-on-Thames) - Posted 1 year ago

“excellent service and perfect 21st gift -”

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(Walton-on-Thames) - Posted 1 year ago

“Hersey produce excellent silver wine coasters and supply customised wine coasters with inscriptions within days.”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful work and quick service. Thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“Good quality, and delivered quickly.”

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(Walton-on-Thames) - Posted 1 year ago

“Wanted a silver napkin hook but they were out of stock. I contacted the company & asked if they were getting any more in. Had a reply next day to say they would be back in stock in a few days. Sure enough, when checking website a few days later, the hook was back in stock. I ordered it, including engraving. Item came quickly & I am happy with it. It's a quality item & the engraved initial is just what I wanted. Also, feel the price was very reasonable. I did a lot of looking around on the internet for a silver napkin hook & this one was very competitive compared to others.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Not as Chunky as I thought quite small st Christopher but lovely engraving and pleased how you can order chain and size to your liking”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent and speedy service. Easy to order, personalise and pay. Could not believe how quick delivery was. When I rang with a query the phone was answered immediately by a real person who was able to help. Very impressed”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I bought 2 silver bangles - one each for my twin sisters. The bangles are really lovely and each sister's name is engaved so tey don't get mixed up. Each one came in a soft bag inside a box plus a polishing cloth. Excellent service, very quick from order to delivery.”

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(Walton-on-Thames) - Posted 1 year ago

“Amazing !!”

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(Walton-on-Thames) - Posted 1 year ago

“Ought these little silver cross earrings to go with a cross and chain for my mother. They are very dainty and make a lovely Xmas gift. Delivery was very prompt . I would highly recommend Herseys”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“We ordered a bracelet for our daughter’s 18th it arrived super quick. And the size was also spot on. It looks beautiful and she loved it. And with the hidden inscription it was the perfect gift.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I ordered silver heart on a chain for my daughter and an ID bracelet for my son. The quality is excellent on both, my children are so happy with them. The heart is bigger than I expected, I also got them engraved and both gifts look amazing. I would highly recommend Hersey to anyone looking for exceptional jewellery.”

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(Walton-on-Thames) - Posted 1 year ago

“Prompt professional service.”

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(Walton-on-Thames) - Posted 1 year ago

“Came across this company by chance but so pleased I did, excellent quality product and great engraving. Really prompt delivery which is what I needed. Would definitely use company again.”

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(Walton-on-Thames) - Posted 1 year ago

“Service was excellent”

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(Walton-on-Thames) - Posted 1 year ago

“Easy to order online , amazed at how quick the order was dispatched especially as it was personalised. Delivery was also quick . Very pleased with the quality of the product, packaging and the engraving would definitely recommend .”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very pleased with my order the wife loved it very good workmanship will use you again many thanks”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,635 reviews