Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,825 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“We were really pleased to recieve the silver monogrammed box within 23 hours of ordering it. It was a special present to our daughter to celebrate her wedding. She was delighted to recieve it. The quality and workmanship of the silver box and the engraving was excellent. Thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“Purchased this bangle around a month ago which showed up in 2 days. This bangle was to replace another type. I decided on the childrens one '160mm' and the fit was perfect. Bangle is very light weight and easy resizable to put on and remove. Bangle can be worn by both men and women.”

Hersey & Son 5 star review on 4th November 2024

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful English sterling silver workmanship; makes such lovely gifts, and engraves them too.”

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(Walton-on-Thames) - Posted 1 year ago

“Absolutely beautiful and looks amazing.”

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(Walton-on-Thames) - Posted 1 year ago

“Unfortunately, we were not happy with the order as the crystal decanter we purchased as a present to our friends arrived with the silver engraved top not glued properly with glue residues everywhere and a dent in the silver top. As we were pressed for time, we decided to give it our friends, who will try and sort/glue the silver top elsewhere. it is a shame as the decanter itself is beuatiful but this experience spoiled the whole thing.”

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(Walton-on-Thames) - Posted 1 year ago

Hi Serge Thank you for your email and recent order. We apologise that there was glue residue on the decanter and the top has a dent in it. We would kindly ask if your friends can return the decanter to us , we will be able to sort this out for them. Our returns address is on the paperwork with the order, P O Box 639 Walton on Thames KT12 9GN Please accept our sincere apologises for any inconvenience caused. With many thanks Hersey Silversmiths

Posted 1 year ago

“Easy to order. The items was described accurately and it arrived on schedule.”

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(Walton-on-Thames) - Posted 1 year ago

“The third jewellery item that I have purchased from Hersey and I am delighted with the beautiful earrings which are for my daughter’s birthday.”

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(Walton-on-Thames) - Posted 1 year ago

“This is the second time we have ordered from Hersey & Son. Always such high quality, well packaged and reasonable pricing.”

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(Walton-on-Thames) - Posted 1 year ago

“Lovely chain, thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“Lovely designs on the website and very easy to place an order. I've bought several items and each was wrapped beautifully and delivered promptly.”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful cross for my niece's baptism. Excellent craftsmanship, simple order process and quick shipping. Great experience all round.”

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(Walton-on-Thames) - Posted 1 year ago

“Very pleased with the silver cross and chain which was a birthday present for my son and he loves it. Many thanks Angela”

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(Walton-on-Thames) - Posted 1 year ago

“I purchased a silver cross and chain. It is a lovely piece. Good quality I love it highly recommend”

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(Walton-on-Thames) - Posted 1 year ago

“Received my order, both bracelets lovely. Came very quickly.”

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(Walton-on-Thames) - Posted 1 year ago

“First class product. And service. Pure quality silver hallmarked and beautifully presented. I will definitely be making further purchases for my daughter and family. Thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“I bought the most beautiful curb chain and silver cross. I am delighted with the product and impressed by how quickly it arrived.”

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(Walton-on-Thames) - Posted 1 year ago

“Delighted with the silver cufflinks from this first class company who provide easy access on line and extremely fast delivery.”

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(Walton-on-Thames) - Posted 1 year ago

“Orderd a identity bracelet for my grandson. Beautiful quality came in a lovely box also. Very pleased”

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(Walton-on-Thames) - Posted 1 year ago

“Package arrived on time very pleased would highly recommend Hersey, 5 stars”

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(Walton-on-Thames) - Posted 1 year ago

“Received my order of silver cufflinks within two days of ordering, so pleased with them they were so lovely. They are a wedding present for my wife who I am sure will love them when I give them to her at the end of this month.”

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(Walton-on-Thames) - Posted 1 year ago

Hersey & Son is rated 4.9 based on 7,825 reviews