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Hersey & Son Reviews

4.9 Rating 7,837 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,837 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely little silver box x smaller than expected but serves the purpose of holding small pills x”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Bought the silver heavy box belcher chain bracelet. Couldn’t be happier with it. Looks fantastic and a great weight. Excellent value especially with new customer discount. Simple ordering process and very speedy delivery. 5 stars to Hersey.”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“The money clip was ordered for my son to give to his brother Owen on his weeding day. It’s was ordered last minute & to be delivered to the hotel where we we all staying. It arrived in time & was a perfect present from the best-man to the groom”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Great product and great delivery”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Very pleased with the bracelet that I bought. Great service and fast delivery. Very Impressed would definitely purchase from you again. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Super kind and helpful customer service who ensured the item arrived in time for a special occasion. Many thanks”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Super fast delivery, great items. I was surprised at the weight of the silver crosses and chains, they are really good quality. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“A little bit later than expected for earrings to arrive, beautiful earrings, very pleased with them, a gift for a friend, definitely worth the wait & money”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“My purchase was of good quality and well made. It was despatched promptly and arrived within a few days of my order being placed. Excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Simply put...perfect”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Purchase a silver wine bottle coaster for a member of staff celebrating a milestone tenure anniversary. She was delighted with the product. Thank you for arranging the engraving very promptly and the quick delivery. Much appreciated.”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Excellent craftsmanship and a very cool piece. Also very fast postage. Thank you so much to all involved it’s a piece I’m wearing everyday.”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“The chain is very beautiful and amazing quality. Chunky but lighter than it looks. The clasp however is awful, I broke a nail trying to get it on. I also had to ask a random person on the street to put it on for me it wasn’t cooperating at all. Please use this feedback to try and improve the clasp otherwise a perfectly good chain.”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

Thanks for the review Shamima, we are glad you like the chain. The clasp is very strong and takes a while to get used to, but once you have done it a couple of times it will be fine! Let us know if you have any problems. Kind regards, Hersey & Son

Posted 2 years ago

“Great service, thank you”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“The Bangle is very nice. I have bought it for a Christmas present for my son. From ordering the bangle to receiving it was exceptional. Will use this company for all my jewellery.”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“This isn't the first item I've purchased from Hersey, each item I've purchased has been impeccably made. The design and feel are exquisite. Very highly recommended 👌”

Hersey & Son 5 star review on 3rd September 2024

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Beautiful bracelet loved it”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“Excellent service”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“I have purchased a number of items and they have been delivered quickly and the quality has always been exceptional.”

Hersey & Son 5 star review on 2nd September 2024

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

“This is the 4th item we have now purchased from yourselves & we are so happy with the quality of workmanship that have gone into these pieces.”

Helpful Report

(Walton-on-Thames) - Posted 2 years ago

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Hersey & Son is rated 4.9 based on 7,837 reviews