Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,471 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Excellent service and a beautiful product. Hersey will definitely be my go-to jewellers for silver jewellery from now on.”

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Posted 2 years ago

“I was so pleased with my recent order. The package arrived quickly, and I was kept up to speed along the way, from ordering to delivery. The wishbone necklace itself is lovely, and exactly as it looked from the photos on the website. The pendant is a lovely shape and I shall enjoy wearing it. I also thought that it was very reasonably priced and it came nicely packaged, along with a polishing cloth, which I appreciated. A really positive customer experience, thank you!”

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Posted 2 years ago

“The quality and finishing touches on this chain were amazing. Three little loops at the back to make the chain different lengths, beautifully packaged and thoughtful. Very impressed”

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Posted 2 years ago

“In recent months I have purchased a gent's heavy bracelet and a pair of whiskey "shot" glasses, all of them engraved. The items were all just as I hoped they would be, of the highest quality, and the service was immaculate, signed-for delivery within 36 hours. I am very happy to recommend Hersey & Son to anybody looking to buy silverware.”

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Posted 2 years ago

“Ordered a hammered bracelet and it arrived swiftly and the quality is flawless”

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Posted 2 years ago

“As a first-time buyer, I can say that I've been thoroughly impressed. The silver bracelet I bought is very handsome. The quality is there and it's even better than I expected. Furthermore, the delivery was quick and the bracelet came in its own small soft drawstring bag in a good-looking box. I'm pleased with my purchase. I'm sure I'll be visiting again.”

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Posted 2 years ago

“I bought a curved silver bangle for my god son’s 18th birthday. It is great quality and he loves it. Prompt delivery even with engraving. Thank you!”

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Posted 2 years ago

“Prompt delivery. Quality product”

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Posted 2 years ago

“Beautiful piece of jewellery & excellent delivery, would thoroughly recommend.”

Hersey & Son 5 star review on 22nd July 2023

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Posted 2 years ago

“I bought this as a gift for my son on his wedding day. I thought the idea of an engraved message on the tie clip was very special. There was a choice of font and the clip could be engraved on both sides. It was delivered very quickly, came beautifully packaged and is really good quality. My son loved it and many people commented on it at the wedding.”

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Posted 2 years ago

“Good quality, great fit. I have big wrists but fits perfectly. Quick service”

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Posted 2 years ago

“A beautiful St. Christopher. I ordered it for my Grandson's christening . I placed my order and received it the next day! Amazing service. I highly recommend this supplier. Thankyou.”

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Posted 2 years ago

“Excellent service and quality goods”

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Posted 2 years ago

“The bracelet with birthstone arrived quickly. It is lovely and the perfect gift for a 50th birthday present. The quality is great so very pleased with my purchase.”

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Posted 2 years ago

“Lovely silver bracelet, purchased as a leaving gift. Delivered on time and great quality.”

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Posted 2 years ago

“Beautiful necklace for a friends 21st birthday. Very happy with purchase.”

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Posted 2 years ago

“Excellent service. and quality. Quickly dispatched and reasonably well priced. Lovely packaging.”

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Posted 2 years ago

“Fast and efficient service and excellent quality of goods”

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Posted 2 years ago

“As always, fast delivery and excellent quality”

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Posted 2 years ago

“Service was excellent and I am very happy with the bracelet as well If only u got this level of service everywhere Thank u”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,471 reviews