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Hersey & Son Reviews

4.9 Rating 7,385 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We wanted something special for the 18th birthday of grandson no. 2. After some serious research we opted for a silver St. Christopher & chain, engraved with a special message just for him. The medal/ pendant is weighty and the message beautifully engraved. Exactly the gift we think the lovely lad deserves. Priceless!”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Beautiful pieces, bought as gifts for long service.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Your webnsite was easy to navigate and the delivery was very quick by Track 48, it arrived two days after placing the ordfer. Tha pavckkaging wa salso very good, products looked fine and great to see traditionally stamped halmarks. All in all , a vey good, proficient service with a good quality product at a fair price. Thank you Hersey & Son team.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Purchased 3 bangles for my children, 2 of which I wanted to change, this wasn’t an issue at all, posted back to them & was changed & sent back the following day! And they are beautiful pieces of jewellery, I cannot wait to gift the to them for Christmas! Thank you so much, highly recommend you!”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I ordered a custom tag necklace for my boyfriend and i’m in love it’s so gorgeous and shiny”

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(Walton-on-Thames) - Posted 3 months ago

“Beautiful barclet and very fast delivery. Thank you”

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(Walton-on-Thames) - Posted 3 months ago

“Lovely products beautifully packaged, and great customer service. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Great experience from start to finish. Beautiful silverware with lovely styled personal engraving, really impressed with our purchase. Wouldn’t look past Hersey & Son in the future for anything in silverware.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Excellent service and quality Bracelet”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Very good seller prompt delivery well packaged and great value for money lovely well run family business.keep up the good work”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent company,brought a chain and st Christopher for my grandson for Christmas,he is going to love it. Fast postage,website so easy to use and order from,excellent quality of products,”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Quick dispatch and delivery. Good quality item.”

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(Walton-on-Thames) - Posted 3 months ago

“Delighted with the silver bangle bought for an 18th birthday present. The order was completed very quickly and delivered beautifully packaged.”

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(Walton-on-Thames) - Posted 3 months ago

“Lovely quality items and delivered super quick! Overall an amazing experience!”

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(Walton-on-Thames) - Posted 3 months ago

“Bought several pieces and very pleased with each, still retain a family, personal touch and I highly recommend Hersey.”

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(Walton-on-Thames) - Posted 3 months ago

“I have used Hersey for a number of family gifts honestly I wouldn’t go anywhere else , everything I have purchased has been beautifully made and wrapped , I will be ordering again in may for our sons 30 th thankyou”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“High quality item , well packaged & presented with good delivery time too . Very impressive”

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(Walton-on-Thames) - Posted 3 months ago

“Lovely crafted piece, beautifully designed and looks absolutely stunning. Thank you so much”

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(Walton-on-Thames) - Posted 3 months ago

“Another beautiful item for our Grandson. Quality product, beautifully packaged and with excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“This was my first time buy a piece of jewellry from Hersey & Son and I was very impressed. The packaging was lovely and the polishing cloth was a really nice touch.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,385 reviews