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Hersey & Son Reviews

4.9 Rating 7,055 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My purchase lived up to the description and my expectations. I was very pleased with the quality of my necklace. Ordering was very straightforward and the delivery worked well.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Quick efficient and a beautiful silver bracelet will defo repeat the experience”

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(Walton-on-Thames) - Posted 3 months ago

“Lovely jewellery, good quality and presented in nice little boxes, a very satisfied customer.”

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(Walton-on-Thames) - Posted 3 months ago

“I just wanted to let you know that my order has arrived of the St. Christopher keyring and I am just so grateful as it’s everything and more that I wanted it to be. The keyring is for our Grandson who is going on his first trip abroad with his school orchestra to Germany and I wanted something special to give him. It’s just brilliant: the product, the engraving and the packaging, I couldn’t be happier. Thank you so much.”

Hersey & Son 5 star review on 11th July 2025

Hersey & Son 5 star review on 11th July 2025

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(Walton-on-Thames) - Posted 3 months ago

“I have now purchased two items from you a money clip and keyring which have turned up looking amazing they are of really good quality and packaged really well and well worth the money. I have now shared your details with family and friends as your products make for really good quality gifts. Thank You.”

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(Walton-on-Thames) - Posted 3 months ago

“Great service thank u guys”

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(Walton-on-Thames) - Posted 3 months ago

“Prompt service , excellent communication . Product exactly as I expected. Thanks”

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(Walton-on-Thames) - Posted 3 months ago

“Exactly what I was hoping for. Gift for my grandsons 1st birthday. Thank you so much”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Nice open bracelet, bought close as I’m a big lad, it’s a great fit also feels and looks terrific. Thank you everyone at Hersey & son as Arnie said, I’ll be back.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I ordered a pair of cufflinks one day. They arrived the next day...complete with personalised engraving. They are absolutely beautiful. First rate service and product !”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent speedy service.”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent service. An easy to use website and rapid delivery. The salt and pepper mills were beautifully packaged and made a splendid as a wedding gift. Thank you.”

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(Walton-on-Thames) - Posted 3 months ago

“It put a smile on her face, It was only a little gift of a Heart Book mark, but reaction was priceless. Sometings small acts can mean so much, thanks again.”

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(Walton-on-Thames) - Posted 3 months ago

“Very good service and price”

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(Walton-on-Thames) - Posted 4 months ago

“Arrived in amazingingly quick time. I had checked that the item would have a London 2025 hallmark, (A) but in fact it was 2024 (Z) which is not a big problem, so presumably they have a stock of these. The engraving is lovely, but, as is now nearly always the case, is done with a machine and so although it is perfect it lacks the detail and human touch of traditional engraving (although obviously it is much cheaper and quicker). If I could, I would have bought this item from an old-fashioned high street family jewellers - some things need to be seen and touched before buying. But we're now in the age of Internet shopping, so these shops have now almost all closed. Hersey & Son were very responsive to a couple of chat queries I sent. Overall, excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Absolutely delighted with my order. Delivery time was quick. Necklace and pendant are top quality. Pendant is perfect for the size for chain. Presented in a beautiful little gift box. Definitely will be recommending to friends & family. Over the moon with this purchase”

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(Walton-on-Thames) - Posted 4 months ago

“Delighted with my T Bar silver necklace, product, price & service excellence. Will buy again with this company no question.”

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(Walton-on-Thames) - Posted 4 months ago

“This is the second time I have bought from Hersey. Lovely quality and top notch packaging. Will definitely buy from them again.”

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(Walton-on-Thames) - Posted 4 months ago

“Item arrived quickly and was exactly as hoped for.”

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(Walton-on-Thames) - Posted 4 months ago

“Every process was so easy to do. Delivery was quick and the item exceeded my expectations.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

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Hersey & Son is rated 4.9 based on 7,055 reviews