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Hersey & Son Reviews

4.9 Rating 7,381 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased and mans silver cuff in artisan matt, couldn't be happier, perfect fit true to size, lovely finish, very comfortable. Great service, quick delivery.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Genuine Silversmith! Very impressed with the quick despatch and delivery.”

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(Walton-on-Thames) - Posted 2 months ago

“I bought the heritage bracelet about a fortnight. It arrived 2 days later. It was beautifully packaged. When I saw the bracelet I was thrilled and it hasn't been off my wrist since. I've been complemented by friends as its quite noticeable. The silver is bright and the design is simple yet complex and the links are smooth. Its gorgeous.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Really pleased with my purchase. It’s exactly what I needed. Thank you.0”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I purchased star earings for my grandaughters Christmas, who, i'm sure, will love them.”

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(Walton-on-Thames) - Posted 2 months ago

“Have recently bought several gifts: engraved locket, child's bangle, earrings, necklace, and engraved keyring. Delighted with all purchases, as I'm sure the recipients will be.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I can't fault the service. Website was easy to use. I bought exactly what I was looking for and it was delivered within a couple of days. Perfect. Will definitely use again. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Absolutely brilliant I love your jewellery”

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(Walton-on-Thames) - Posted 2 months ago

“Beautiful baby's bangle. Bought for my granddaughter's first Christmas. Order processed quickly. Great service. Thank you.”

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(Walton-on-Thames) - Posted 2 months ago

“I Ordered a silver teething ring for my granddaughter which arrived within 2 days which I thought was brilliant seeing as she needed quite quickly,it was such a lovely item and I must say it was so much better in real life compared to the picture. The quality is fantastic which means it can either be used again or be put by as a beautiful keepsake. THANKYOU from a happy customer.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I am so pleased with the little rose earrings, they are so very pretty. Bought as a christmas present for my daughter but I know she will love them. Thank you so much Lorraine”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I’ve never bought from you before but I was very impressed with not only the ease of use on your website but also the wick and speedy service you gave. I would recommend you and will definitely be purchasing from yourself again”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Great service. Quality item. Great communication and delivery”

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(Walton-on-Thames) - Posted 2 months ago

“I recently bought a sterling silver curb chain from Hersey & Son and have had a really great experience. The item arrived well packaged with a lovely gift bag which gave a luxury feel. Unfortunately the chain I ordered was not to my desired length due to own personal preference but I contacted customer service and they quickly and efficiently responded and processed an exchange for me. The item was posted and arrived to me the following day. Thank you very much, I am pleased I chose your company to purchase this item.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Beautiful jewellery, great quality and value for money. Also very quick service.”

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(Walton-on-Thames) - Posted 2 months ago

“The earings were beautiful and from ordering to delivery was simple and a good experience”

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(Walton-on-Thames) - Posted 2 months ago

“From ordering to delivery, truly excellent service.”

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(Walton-on-Thames) - Posted 3 months ago

“A beautiful engraved silver bookmark arrived promptly”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent bracelet brought as a present for my Wife & she loves! Will definitely buy from Hersey again.”

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(Walton-on-Thames) - Posted 3 months ago

“Very easy to place a order frist time ordering thought the order would take some time as it was an engraving and it was ordered and at the door in 2 days 😀”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,381 reviews