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Hersey & Son Reviews

4.9 Rating 7,757 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,757 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 3rd August 2026
Anonymous
Hersey & Son 5 star review on 3rd August 2026
Anonymous
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
137
Anonymous
Anonymous  // 01/01/2019
Thank you - bought these for a gift, they are perfect, nicely wrapped and came very quickly. I’m a happy customer!
Helpful Report
(Walton-on-Thames) - Posted 3 months ago
After a long online search I finally found the perfect item I wanted, only to order the wrong size! Hersey's were extremely helpful when I requested an exchange and I'm very happy with the silver cuff in my possession. I highly recommend Hersey's.
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(Walton-on-Thames) - Posted 3 months ago
My sister loved her earings for her birthday present. They are so lovely I want to buy some for myself! We love the fact they have a butterfly as much quicker to put on each day. Ordered and delivered in a few days. Very pleased.
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(Walton-on-Thames) - Posted 3 months ago
Great quality material, engravings are realy clear to see great item will be buying from you again thanks
Hersey & Son 5 star review on 18th April 2026
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(Walton-on-Thames) - Posted 3 months ago
Really good product and service - so nice to support a family business. Highly recommended.
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(Walton-on-Thames) - Posted 3 months ago
I am happy to recommend this Company to any prospective buyer! They go that extra step to please and their care is appreciated. I bought a silver bangle for my daughter-in-law's 50th Birthday and had it engraved and she was delighted with it. I have bought her a pendant with a daisy flower on it this year, and I know she will be pleased. I have also bought gold-plated earrings, which are lovely. They treat their customers with the utmost care and it is so easy to contact them and also use their website. Goods are despatched promptly, so no long wait, and they arrive carefully packed in a Hersey box, with a cleaning cloth. The items always feel very special, as does their service.
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(Walton-on-Thames) - Posted 3 months ago
Absolutely brilliant company ordered the wrong size bangle sent it back they sorted it all out with no fuss really helpful people kind regards Colin Thomas
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(Walton-on-Thames) - Posted 3 months ago
Delighted with silver bracelets for christening. Quality is very good and loved the engravings. Bought several for family babies born recently and looking forward to passing them on.
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(Walton-on-Thames) - Posted 3 months ago
I have purchased many items from Hersey and Son and they never disappoint. Excellent items and excellent customer service. Wouldn't hesitate to use them again.
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(Walton-on-Thames) - Posted 3 months ago
Beautiful necklace - delivered quickly, well packaged with helpful tips on care.
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(Walton-on-Thames) - Posted 3 months ago
I've bought several items from Hersey & I love the quality of their items. They are my first choice for anything silver.
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(Walton-on-Thames) - Posted 4 months ago
A super company supplying beautiful products!
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(Walton-on-Thames) - Posted 4 months ago
Loved the quality of the products and the speedy delivery. I love to support London based retailers. I have been wearing the t-bar chain ever since. Beautiful.
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(Walton-on-Thames) - Posted 4 months ago
Beautiful, hallmarked silver cross. Just what I was looking for.
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(Walton-on-Thames) - Posted 4 months ago
Excellent! How absolutely fabulous in this day and age to get great service, and quality products and a price you can afford, especially for a special occassion - well done Hersey & Son. I ordered the gorgeous childs heart bracelet with an engraving for my grand-daughter's 1st Birthday. I was unsure about the engraving, so called and spoke to your staff (twice!). The lady was very understanding, and made me feel it wasn't a problem - thank you. I made my decision, ordered the engraved bracelet, which arrived the following day - wow! I'll be shopping again. I've already recommended you to friends and family.
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(Walton-on-Thames) - Posted 4 months ago
It was a brillinat servicee. I ordered one day and two days later I recieved my packaae in tact. Great.
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(Walton-on-Thames) - Posted 4 months ago
Ordered for the 1st time , i am very happy with my purchase and goid quality
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(Walton-on-Thames) - Posted 4 months ago
The photograph of the necklace I ordered appeared to display additional link holes, which I had presumed would enable me to extend the chain. Aside from this, my experience was excellent. I needed to order a longer chain, and the exchange process was straightforward. After a brief phone call to clarify the exchange and extra cost, I received the chain on the very next day. I would certainly consider purchasing from them again.
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(Walton-on-Thames) - Posted 4 months ago
I’m so pleased with my purchase. It looks great. Fantastic service and delivery.
Hersey & Son 5 star review on 5th April 2026
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(Walton-on-Thames) - Posted 4 months ago
The item I bought arrived very quickly and I’m very happy with its quality. Thanks the excellent service!
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(Walton-on-Thames) - Posted 4 months ago
Hersey & Son is rated 4.9 based on 7,757 reviews