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Hersey & Son Reviews

4.9 Rating 7,036 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service thank you , pleased with my purchase”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“The only place to go for your Silver purchases. Fabulous choice, quality products, easy to use website. Communication excellent and incredibly speedy service. Well done Hersey, it is, as always, an absolute joy to buy from you. A truly professional, friendly company, thank you.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Fantastic product and excellent customer service.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Very good service and a beautiful product”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Excellent service thank you. I am very pleased with the sterling silver locket.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Beautifully crafted silver magnifying paperweight: a perfect silver anniversary present. Description and ordering was easy. Predicted delivery was 3-5 days. Item was ordered on 29 July and arrived 1 August. Excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“The bracelets were delivered quickly and are of excell my quality”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I brought the silver T-bar necklace for my sister. Very nice and such good quality. The T-bar is nice and heavy. Definitely worth the money with Quick delivery and nice recyclable box and a polishing cloth which was a nice added bonus.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I bought a beautiful silver bangle for my Grandaughters birthday. I had it engraved with her name, it's just lovely, this is the second item I have purchased from Hersey. The items always come presented nicely and are well packaged. Thanks again it's lovely Karon x”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Beautiful St Christopher and great customer service. Thank you all.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Pleased with my item”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Gift for my sons birthday, it’s lovely and he loved it , fast delivery and outstanding quality,”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Beautiful bracelet, excellent quality. Customer services very helpful.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Great service as always . Love the bangle a lot heavier than I expected. Superfast delivery”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I am very happy with the service I received and the products are excellent”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“A first time buyer from here, found the company to be efficient, website easy to use and feel you get good customer service. Would definitely use again.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Excellent customer service and product”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I ordered a Cross and chain for my husbands birthday. It arrived on time lovely quality and nicely packaged.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Easy ordering. A little worried about the quality, but no need to be, the St, Christopher and chain were of excellent quality . Highly recommend Hersey and shall be using again when occasion arises.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Very pleased with my silver dog tag. Good quality and quick efficient service. Thanks”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,036 reviews