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Hersey & Son Reviews

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought as a reminder of a very dear friend,excellent product. Many Thanks. AFS”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The item looks very good quality and good value for what it is. Fast shopping too. Thank you!”

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(Walton-on-Thames) - Posted 1 year ago

“Absolutely superb experience. Responsive website with a wide rage of items competitively priced and backed up by rapid delivery.”

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(Walton-on-Thames) - Posted 1 year ago

“I have bought a cruciix, men's bracelet and ladies earrings for Christmas presents. All are of beautiful quality and I'm sure the recipients will be delighted!”

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(Walton-on-Thames) - Posted 1 year ago

“Great family run business. Easy to use website and love the choices - although so difficult to choose soemtimes! After placing the order, I received confirmation and then a follow up message to let me know when the earrings I ordered would arrive. The packaging on a number of items I have ordered over the years, is always secure and sent with care.”

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(Walton-on-Thames) - Posted 1 year ago

“Horrible service royal mail lost 2 bags of products and I was just left hanging with no information unless I contacted them have now asked for refund as I've ordered a similar item else where not happy”

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(Walton-on-Thames) - Posted 1 year ago

“Exactly what I asked for, good quality and very pleased with the product”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent service! Quickly delivered and the extra fiver to pay for gift wrapping very much worth it. A silver wedding anniversary gift much loved by my wife.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Lovely jewellery, good quality and beautifully presented. I am delighted with the purchases.”

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(Walton-on-Thames) - Posted 1 year ago

“Lovely bracelet, exactly as described and fast delivery!”

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(Walton-on-Thames) - Posted 1 year ago

“Beautifully engraved silver book mark purchased as a special birthday gift for my book loving niece. Extremely fast service from placing the order to delivery. My niece was delighted! I highly recommend.”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful bracelet, I am very pleased with it. It is very special to me.”

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(Walton-on-Thames) - Posted 1 year ago

“Great quality, prompt delivery and made in UK. Would happily recommend these guys”

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(Walton-on-Thames) - Posted 1 year ago

“Lovely item purchased”

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(Walton-on-Thames) - Posted 1 year ago

“Ordered a cross and chain I am very happy with it thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Searched online for a silver money clip and came across this company. After reading the reviews made my order. I opted not to have any engraving. Delivery was swift with a couple of confirmation emails. The clip is a Christmas present but have had a peak inside and I am really pleased with the weight and look of my gift to my husband. I am sure he will be delighted. I would recommend this company for service and good quality products. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Hi my order was placed on the firs t of December and as of yet Iv not received it very disappointed it was a gift for my husbands 50th birthday”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent service no problem in exchanging item for a bigger size. The items I have bought are beautiful necklace and bracelet. I will certainly will be buying again.”

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(Walton-on-Thames) - Posted 1 year ago

“What a beautiful piece of jewellery I will give to our grandaughter. I’m so pleased I went to an independent jeweller. She will love it. I will buy again from you. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I’ve bought a number of items from Hersey now and am sure to buy more. The quality of the jewellery is outstanding; solid pieces beautifully finished.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,467 reviews