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Hersey & Son Reviews

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely silver very well made excellent quality And very prompt delivery thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent products and service and items always arrive very quickly.”

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(Walton-on-Thames) - Posted 1 year ago

“Absolutely superb and beautiful gift as always, excellent packaging and delivery, never let me down A+++++”

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(Walton-on-Thames) - Posted 1 year ago

“Quick, efficient service and purchase beautifully presented.”

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(Walton-on-Thames) - Posted 1 year ago

“Good, prompt and trouble free purchase. Great communication too, I’d recommend Hersey to anyone.”

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(Walton-on-Thames) - Posted 1 year ago

“Extremely fast delivery, even with engraving, and the recipient was very pleased with the item.”

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(Walton-on-Thames) - Posted 1 year ago

“Very pleased with zodiac pendant and quick delivery .”

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(Walton-on-Thames) - Posted 1 year ago

“I highly recommend Hersey Silversmith. I love my beautiful earrings they are exactly as advertised and I’m delighted. Hersey has efficient customer service too, you can actually speak to a real person! unlike many other companies and the delivery was super quick despite being just before Christmas.”

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(Walton-on-Thames) - Posted 1 year ago

“I have returned to Hersey, time and time again when i have wanted to buy something for someone special, so that alone shows that I highly reccomend them. Very pleased with my purchases most importantly so were the recipients. Thankyou!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I have purchased two beautiful pieces of jewelry from Hershey and Son, both for people who mean a great deal to me. I wanted these gifts to be absolutely perfect, and Hershey and Son delivered beyond my expectations. The engraving on each piece was done with exceptional care and precision, and the items were delivered quickly. I truly can’t thank them enough or recommend them highly enough. If you're looking for a special gift for someone you love, I'm confident you’ll find something perfect at Hershey and Son.”

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(Walton-on-Thames) - Posted 1 year ago

“Really lovely necklace, arrived in great time. My son will love opening this beautiful gift at Christmas. Thank you!”

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(Walton-on-Thames) - Posted 1 year ago

“Exquisite piece of jewellery and great quality. Would definitely recommend”

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(Walton-on-Thames) - Posted 1 year ago

“My pendant for my grandsons 18th is fabulous, excellent quality and he was delighted. I will definitely purchase from Hersey again - thank you and a blessed Christmas to you all x”

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(Walton-on-Thames) - Posted 1 year ago

“I was delighted with my purchase of a silver toothpick, what else do you buy a man who has everything? So delightered I've just done another purchase and so pleased Royal Mail deliver as couriers are a little hit and miss where I live.”

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(Walton-on-Thames) - Posted 1 year ago

“Quality Jewellery. My second purchase & as before, delighted!”

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(Walton-on-Thames) - Posted 1 year ago

“Fantastic products beautiful craftsmanship I am delighted with the product.”

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(Walton-on-Thames) - Posted 1 year ago

“This was a pleasant, quick and straightforward purchase. I am delighted with the quality of the jewellry and equally delighted that I could buy from a traditional British business. Many thanks”

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(Walton-on-Thames) - Posted 1 year ago

“Super quality products, all as advertised and delivered promptly. I came back for more orders, and will return again”

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(Walton-on-Thames) - Posted 1 year ago

“Great service and great product , recommended”

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(Walton-on-Thames) - Posted 1 year ago

“Hersey & Son Silversmiths is a renowned British brand celebrated for its exceptional craftsmanship and timeless designs. Established in 1955, the family-run business specializes in handcrafted sterling silver items, including jewelry, homeware, and accessories. Each piece reflects meticulous attention to detail, combining traditional techniques with contemporary aesthetics. Their products are beautifully presented, often featuring personalized engraving options, making them ideal for special occasions or meaningful gifts. With excellent customer service, free UK delivery on orders over £50, and a 60-day return policy, Hersey & Son offers a seamless shopping experience. Whether you’re purchasing for yourself or a loved one, their collection is synonymous with quality and elegance.”

Hersey & Son 5 star review on 18th December 2024

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,467 reviews