Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,372 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third pair of earrings I've bought as a gift and the recipient has loved it, however the 10% SPRING10 discount code doesn't work.”

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Posted 2 years ago

“Lovely presented silver St Christopher However the picture of it was very deceiving Was disappointed of how small it was!”

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Posted 2 years ago

“Really good service, arrived within time.”

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Posted 2 years ago

“Quick service”

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Posted 2 years ago

“Very pleased with service, quality and quick delivery”

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Posted 3 years ago

“We received a beautiful locket for our Granddaughter’s Christening. It came quickly and was a good affordable price.”

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Posted 3 years ago

“Very good service, quick and efficient. Nice cufflinks.”

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Posted 3 years ago

“Love my new earrings. A bit thinner than expected but still love them!”

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Posted 3 years ago

“good product & pricing. fast service & no issues”

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Posted 3 years ago

“The bangle is beautiful. I have given only 4 stars as online when I ordered it, it said “in stock”. However this was not the case and I had a phone call to say that it would take 3 weeks. It came exactly 3 weeks later Update your website for 5 stars!”

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Posted 3 years ago

“Thanks, to Hersey pleased with pendent. And very very fast service. Thanks, again Mark Jordan.”

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Posted 3 years ago

“Silver napkin ring. Recently purchased with engraved name. Fast efficient service. Beautiful engraving and gift wrapping/ presentation. Only minor issue that the hallmarks were still embedded with a flux like substance that I will need to clean out somehow.”

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Posted 3 years ago

“After a slight hiccup over the 10% discount the cuff links arrived within 2 days. They were very good, excellent engraving and well presented”

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Posted 3 years ago

“Very pleased to be able to aquire a very suitable gift of 'Musical Cuff Links' for our Grandson's 18th birthday. We liked the quality of the links & being able to have them personalised. Thank you.”

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Posted 3 years ago

“Well I haven’t received it yet because of the parcel strike I can’t wait to wear it I will give you a school when I get my parcel”

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Posted 3 years ago

“Was a great service really only reason I give 4 not 5 stars is that there was no order tracking facility on their website, sure you could call them but I would have preferred to see what the status was online. The rest was smooth as silk.”

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Posted 3 years ago

“It was as advertised and I am very pleased with it”

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Posted 3 years ago

“Excellent service, lovely gift which was very much appreciated.”

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Posted 4 years ago

“Very high polish, very comfortable to wear, but slightly smaller than expected.”

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Posted 4 years ago

“Product lovely, delivery & customer service excellent. Thank you.”

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Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,372 reviews