Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,473 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have looked on so many websites looking for a cross necklace, so many prices and products, I've found this one by mistake but, its the best one there. The quality/price its awesome, the necklace looks good and not flimsy or cheap, it is a good silver and simple to match any outfit. I bought mine for religious reasons but worth 100% giving it a try. I am very happy with how it looks. Again, the price 👍 good job for the guys who made it.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Beautiful cuff links for my sons 21st birthday”

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Posted 2 years ago

“Fabulous silver anniversary present for our fab friends .. thank you so much”

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Posted 2 years ago

“I'm very disappointed if I'm honest my nieces bangle came and it doesn't fit her which cost me £54 now I didn't mind that 1 bit BUT ive emailed twice and no response at all !very disappointed”

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Posted 2 years ago

Hi Thank you for your review. We apologise that we had not replied to your email received on Friday 5th May. We try our utmost to reply to all of our emails as quickly as possible. As discussed we have advised you to return the bangle to us and we will issue a refund less the cost of the engraving. With many thanks Hersey Silversmiths

Posted 2 years ago

“Very pleased with the cuff silver bracelet I ordered for my Grandson's Christening present. It arrived swiftly and was beautifully presented. Excellent customer service. Thank you!”

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Posted 2 years ago

“The heart shaped locket is a perfect gift for our much loved grand daughter's Christening. We are delighted with the item's quality and with the Customer Service.”

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Posted 2 years ago

“I love it but before I use it I need to have a small safety chain fitted...is this something you could do for me. I lost my last one as it got pulled off and I was not aware. M-A”

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Posted 2 years ago

“Very good service and response to questions. Product delivered very quickly and beautifully presented.”

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Posted 2 years ago

“Happy with service provider, just hope the size is ok, birthday gift.”

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Posted 2 years ago

“Great company with excellent craftsmanship. Elegant packaging as well.”

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Posted 2 years ago

“I have purchased a total of four items since November 2022 and each one was a gift. Each person was really happy with the present and I will continue to buy products from Hersey. Delivery was excellent - even though I did buy one of the items last minute and all well beautifully engraved.”

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Posted 2 years ago

“Really pleased with my box link bracelet, good weight and very sparkly.”

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Posted 2 years ago

“Absolutely fabulous! Excellent customer service! Couldn't be happier!”

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Posted 2 years ago

“I am not usually a jewellery wearer but loved the look of these simple but elegant pearl earrings, so treated myself for my birthday. Arrived much quicker than expected and didn't fail to impress me. Wore them to a school reunion and they were admired by many. Thank you.”

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Posted 2 years ago

“quick service well packed very good quality product would recommend”

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Posted 2 years ago

“Lovely product bought as a birthday gift. Delivered in a timely manner. Thank you”

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Posted 2 years ago

“Excellent final product that the whole family loved. Quick easy payment, great communication and super fast delivery. Great all round experience”

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Posted 2 years ago

“Fast and efficent service.”

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Posted 2 years ago

“What a fantastic service! Next day delivery and arrived just as promised. Beautifully packaged, present for son on wedding day- wonderful service and would definitely use again. 5*”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,473 reviews