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Hersey & Son Reviews

4.9 Rating 7,465 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful necklace, lovely quality easy to order Quick postage. Would buy again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This is my second purchase from Hersey, I am extremely impressed with the bracelet previously purchased and the earrings on this occasion. Top quality and great service!!”

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(Walton-on-Thames) - Posted 1 year ago

“Bought a silver cross pendant and chain for a present. It arrived so quickly and in a really nice box and is so lovely, I know my son will love it”

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(Walton-on-Thames) - Posted 1 year ago

“We have now bought five items from Hersey- I just love the purity of silver and the simplicity of the designs they produce. I now look no further for modern, high quality silversmithing.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent service and product”

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(Walton-on-Thames) - Posted 1 year ago

“Ordered a lovely necklace for my niece, arrived very quickly. I would highly recommend and would definitely use Hersey and Son again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This is my third order and as always I received first class service, my item arrived promptly and beautifully packaged. The men’s cuff bangle I bought is absolutely perfect, good weight and the personalisation made it a very special gift”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This is a Christmas present, this is the second item I have purchased and the items are of good quality, the website is easy to use and delivery very quick.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“great jewellery and excellent service”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Good service, product and value for money.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Site quick and easy to navigate always a plus for me😊 quick delivery the st Christopher and chain look lovely a present for our daughter.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Nice piece of jewellery, quick delivery”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The Sterling Silver Churn Peppermill arrived less than 48 hours of ordering. It is exactly as described and is beautifully packaged in an individual drawstring pouch and presented in a box - perfect for gifting - plus care instructions with a small anti tarnish cloth. Their communications are also excellent as I had emailed Hersey with a query on the type of grind mechanism and their response was within the same day. Excellent company- I shall use again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Received lovely silver yo-yo promptly with usual Hersey care and service. Beautiful first Christmas gift for my grandson. Thank you”

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(Walton-on-Thames) - Posted 1 year ago

“Have placed several orders and been very pleased with the speed of receipt of the items and quality of the jewellery and packaging. I made a mistake on an order, with engraving, and faced no problems with the return and refund, which gave me confidence to order again. Highly recommend for great quality gifts. I’ll be using this company again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I ordered of your clear and easy to order website a lovely cross and chain which arrived a couple of days later in a plain envelope(lucky as it was a pressie) in a cute box ...im going to get it engraved and give it to hubbie for xmas..thankyou....”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Have used Hersey to get silver christening cups and they have been perfect on three occasions. Product is well presented in box and interior holder. My go to place for silver now!”

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(Walton-on-Thames) - Posted 1 year ago

“Quick delivery and good tracking record. Pleased with the purchase.”

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(Walton-on-Thames) - Posted 1 year ago

“Swift delivery and exactly what I wanted, an engraved gift for my son’s birthday that he is delighted with. I am quite likely to order again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very pleased with my purchase, a gift for my son-in-law’s 60th birthday. He played rugby for many years. Good quality silver and engraved with his initials”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,465 reviews