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Hersey & Son Reviews

4.9 Rating 7,471 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bracelet with excellent engraving. Delivery when expected, delighted with the service.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Really well made bracelet. Absolutely love it, so well crafted and looks great on and attracts plenty of positive comments from family and friends! Will absolutely be back, they've a few more pieces I've got my eye on!”

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(Walton-on-Thames) - Posted 1 year ago

“efficient and trustworthy”

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(Walton-on-Thames) - Posted 1 year ago

“Good quality items and excellent service”

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(Walton-on-Thames) - Posted 1 year ago

“Impeccable craftsmanship and brilliant service. Thank you.”

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(Walton-on-Thames) - Posted 1 year ago

“My order was dealt with promptly and delivered very quickly”

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(Walton-on-Thames) - Posted 1 year ago

“Beautiful pieces of jewelry. Packaged wonderfully, with a shining cloth for the silver. reasonable prices for the silver, which make them affordable. I have shopped there twice now and wouldn’t hesitate to buy more jewelry from them.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This is my second purchase from Hersey and both are so well made. I would certainly recommend them to friends and family.”

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(Walton-on-Thames) - Posted 1 year ago

“amazing quality, keep ordering presents from Hersey. 100% recommend”

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(Walton-on-Thames) - Posted 1 year ago

“Love my chain. Arrived on time. Second time I’ve used Hersey &son and will use again.”

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(Walton-on-Thames) - Posted 1 year ago

“I was nervouse of butong jewelery online, as I much prefer seeing, toughing and trying items before I buy them. Having relasied how poor high street jewellers are, after visiting a handful of shops, I resorted to searching on line. Having come across Hersey & Son and being drawn to the look of the chains I was auditioning, I checked out their reviews. They were so favourable, it let me to believe they were a realatively safe bet. I wasn't disappointed. The transaction was quick and easy, the product was delivered on time and was well packaged. By far the most important thing of all, it was a very good quality chain! God job all round.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“We bought the locket and chain for my daughters birthday. It arrived really quickly and upon opening the package we were blown away with the quality of it. My daughter thought it was excellent and is really pleased with it.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent and rapid service - very pleased”

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(Walton-on-Thames) - Posted 1 year ago

“Had a look on the website saw what I wanted and it was delivered in four days. Quality of the bracelet was very good. Will definitely be ordering more in the future!!”

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(Walton-on-Thames) - Posted 1 year ago

“I have brought a couple cuff bracelets from Hersey and Son and I have been really pleased with them they are beautiful and really well made I am a great lover of silver and they are my go to silversmiths”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent customer service and jewellery is excellent quality. Would highly recommend”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The whole order and delivery process, with queries answered promptly, was extremely efficient.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Fabulous bangle, fantastic customer service and speedy delivery. Thank you 🤩”

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(Walton-on-Thames) - Posted 1 year ago

“Excellent quality jewellery and fantastic delivery- very quick.”

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(Walton-on-Thames) - Posted 1 year ago

“Love the lighter case. Very nicely made!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,471 reviews