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Hersey & Son Reviews

4.9 Rating 7,468 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent online service, engraving and delivery.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Briliant service. The item arrived in good time and beautifully packaged. The recipient was delighted. I will definitely buy from you again. I had to call the office with a query and the lady who answered was lovely - efficient and courteous.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“The product was delivered as promised, with great care going into both the product itself and the presentation of the product. My brother was over the moon with the overall looks and quality of the product, it is hard today to find a silver cross with a chain that is simplistic, at a decent price. I'm glad I chose Hersey for my needs.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Lovely quality jewellery, fast delivery and good communication throughout, definitely recommend!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I've ordered jewellery from here before, as have my family. My recent item was a gift which was well received.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Unfortunately I ordered wrong size bracelet and it was too small so I emailed and was told what to do with returns, I payed for signed return which said it would be delivered by 1 pm next day but by 10-30am next morning my money was back in my account, amazing not usually that quick, no messing many thanks”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Once again good quality earrings. Arrived promptly and good value for money. Lovely packaging too!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Great quality jewellery by H&S. I've made a couple of purchases so far and am extremely happy with my items.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Hersey jewellery is high quality and the customer service is fantastic. I have purchased two things from them now and I can throughly recommend them. When the item arrived it was packaged so carefully and you could tell it had been lovingly wrapped and cared for. Thank you Guys”

Hersey & Son 5 star review on 30th January 2025

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Good service, great product, nicely packaged.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“This company is fantastic, great customer service, fast delivery & the products are stunning.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I ordered a silver bangle for an 18th birthday present and had it inscribed. It was beautiful and the recipient loved it. It arrived in lovely packaging.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Love it, one of my favourite pieces!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I put my Christmas order in very late and the product did get delivered Christmas Eve which I was very grateful for . The product is great. Only thought I have is that opening hours over the pre Christmas weekend could have been extended as I put my order in quite late”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I bought a silver ball marker for my husband Around 15 years ago. It was beautifully engraved and to this day still looks as good. I decide to buy myself a silver bracelet and after looking at around the internet remembered Hersey….. I am so pleased.I found them as it is beautiful and unique. Would recommend you take a look.”

Hersey & Son 5 star review on 28th January 2025

Hersey & Son 5 star review on 28th January 2025

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Bought dog tag St Christopher’s for both my grandsons and they are truly beautiful, the lads are delighted with them , beautiful quality”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Just bought two beautiful bracelets, one for a gift. So delicate yet feels strong. Love them. Very nicely packaged and the gift package is impressive. Fast and efficient delivery. Thank you x”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Was absolutely delighted with the silver bangle I ordered for my husband to celebrate our 25th anniversary. A very stylish item that is timeless. The website was easy to use and the pricing was affordable. Well done would definitely order from you again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Order arrived fairly quickly was well packed in a nice box and is a quality item that we are very pleased with.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“A beautiful gift (personalised) that my husband loved. Great service will buy again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,468 reviews