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Hersey & Son Reviews

4.9 Rating 7,814 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,814 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 29th August 2026
Carol
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
136
Anonymous
Anonymous  // 01/01/2019
Very pleasing product and nicely packaged. Excellent communication.
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
The bangle I ordered is for my daughter’s birthday in June and I think she will love it. It is beautifully made and presented nicely. It was very easy to buy online and arrived quickly. Packaged well but no unnecessary packaging so good for environment.
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(Walton-on-Thames) - Posted 1 year ago
I love my new silver bracelet. It is well made and fits perfectly. It was delivered quickly and securely. Thank you
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(Walton-on-Thames) - Posted 1 year ago
Beautiful quality jewellery, thank you.
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(Walton-on-Thames) - Posted 1 year ago
Excellent item and efficient firm
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(Walton-on-Thames) - Posted 1 year ago
Very quick delivery very reasonable priced and a lovely piece of jewellery
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(Walton-on-Thames) - Posted 1 year ago
I purchased a silver bangle for my partner with engraving. It arrived wonderfully packaged (ordered the gift bag as well) and the bangle itself, along with the engraving, was beautiful. The hammered effect, weight and overall quality exceeded my expectations. Really stunning! Unfortunately I wasn’t sure of her size and ordered the 65MM, which was a little big. I contacted customer support and they were absolutely superb, explaining the options for exchange and following up immediately with any other questions I had. The return was simple and the delivery of the new 62MM bangle very quick, with an email to follow to let me know it had been despatched. The quality of the bangle coupled with the superlative customer support, which is so rare these days, means I would not hesitate to recommend and will be sure to buy more from them. Ten out of ten!
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(Walton-on-Thames) - Posted 1 year ago
Beautiful silver bracelet.
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(Walton-on-Thames) - Posted 1 year ago
Items are beautifully well made. Wore my bracelet once and received a compliment within hours of being outside (Literally, not joking). Will be recommending to my fellow blokes who wear silver. Customer service were very responsive and understanding when I had to get a return and replacement.
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(Walton-on-Thames) - Posted 1 year ago
Quick delivery and great product
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(Walton-on-Thames) - Posted 1 year ago
Great service
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(Walton-on-Thames) - Posted 1 year ago
Second mens bracelet from Hersey , first class quality . Looks good and comfortable to wear.
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(Walton-on-Thames) - Posted 1 year ago
Fantastic Customer Service
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(Walton-on-Thames) - Posted 1 year ago
Lovely silver jewellery very happy with it
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(Walton-on-Thames) - Posted 1 year ago
Recently bought some cufflinks and gold plated hoop earrings . Very pleased with both my purchases really well made . Simple ordering process and fast delivery
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(Walton-on-Thames) - Posted 1 year ago
I love my necklace. Good quality and value for money. Delivered within a couple of days too.
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(Walton-on-Thames) - Posted 1 year ago
I recently bought a beautiful silver Heritage bracelet for a friend, but ordered the wrong size. The staff at Hersey & Son were extremely helpful and exchanged my purchase for a larger size. I would highly recommend this company for both bracelet and customer service
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(Walton-on-Thames) - Posted 1 year ago
Thank you, the products are beautiful.
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(Walton-on-Thames) - Posted 1 year ago
My daughter purchased a bangle from here and was really pleased with it so as it’s her 40th this year I wanted to get her another one. She chose a chunkier one this time and I had it engraved. At the time of ordering thought it was rather expensive but was pleasantly surprised on delivery as it is quite substantial so worth the money. Delivery was quick and the inscription is perfect so I would definitely recommend as these are quality items. You get what you pay for
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(Walton-on-Thames) - Posted 1 year ago
I found Hersey so helpful with the advice we needed. The jewelry arrived so very quickly,but unfortunately although the piece was beautiful and exactly what we were looking for ,the fit was not quite right. Again the advice given on the phone was just what we needed and the acknowledgement of the return was spot on and prompt. I would recommend Hersey to anyone looking to buy a quality piece of jewelry and am sure we shall be returning.
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(Walton-on-Thames) - Posted 1 year ago
Hersey & Son is rated 4.9 based on 7,814 reviews