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Hersey & Son Reviews

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my purchase. Easy to order with plenty of choices, arrived quickly & my Son (35) absolutely loved the engraved dog tag given as a pressie - thank you!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very quick delivery, quality chain, neatly packaged. Lovely”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Top quality items, My other half didn't like the style of bangle and chain that i personally purchased so reluctantly decided to get a refund, No issues, no hassle and the funds were in my account within 5 days, Would 100% recommend Hersey & Son”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Responsive, accommodating and efficient. This was an unusually agreeable retail experience which cannot often be said of shopping in the UK.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I ordered a belcher bracelet for my daughter’s birthday. The delivery time was great, a few days after the order went through. The quality of the bracelet was excellent, a good weight to it and looked better than the picture on the website. Beautifully packaged with cleaning cloth, box an bag. Very happy with it.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Such lovely people to deal with, personal attention to meet short notice, and a beautiful product. Thank you so much. The recipient of this gift was absolutely delighted and treasures it.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Hershey delivers as specified. So pleased with the engraved golf ball marker.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent service and my husband really liked his present.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Hersey's is now my go to place for buying silver gifts. Quality products which are always despatched very quickly and excellent customer service. Highly recommended.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Fantastic service and presented well with great care.”

Hersey & Son 5 star review on 15th January 2025

Hersey & Son 5 star review on 15th January 2025

Hersey & Son 5 star review on 15th January 2025

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Amazing customer service, wrong item was shipped but it was sorted super quick and even allowed me to change my chain for the replacement. Really gave a positive impression and will definitely use again.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Perfect tie clip”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Very goid experience”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Excellent service. Earrings a good quality and nicely presented.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Beautiful necklace! Excellent quality. It was packaged and presented very nicely. I'm so pleased. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Absolutely brilliant. St Christopher was for my Grandson as he is going travelling round the world for 12 months. He loved it. I have also purchased 2 necklaces for coming up birthdays. I love both the bee and the tear drop and am sure they will both be received well. Everything is brilliant, love everything.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“A substantial, beautiful piece, skilfully engraved and delivered very promptly- thank you!”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Top glass silverware, came within 2 days of ordering, will be ordering again”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“Bought some drop earrings for myself wife's birthday. They arrived promptly and were beautifully made. My wife has not taken them off since she got them!!! Thanks”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

“I've bought a few items from Hersey over the years because the quality is exceptional, the packaging is lovely and they always provide quick delivery.”

Helpful Report

(Walton-on-Thames) - Posted 1 year ago

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Hersey & Son is rated 4.9 based on 7,467 reviews