Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,902 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Very popular gift for our son. Very prompt personalised engraving.”

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Posted 3 years ago

“Great products, easy to order, arrived quickly, good experience all round!”

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Posted 3 years ago

“My daughter first purchased from Hersey and Son, I was so impressed I too made a purchase. I even asked my daughter to buy me something for Christmas from the website. I can't recommend this business enough!!”

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Posted 3 years ago

“Ordered on a Saturday and was here by the Tuesday, even with the Royal Mail strike. I purchased a men’s silver cuff bracelet and the quality is amazing, also came with a cleaning cloth which was great”

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Posted 3 years ago

“Excellent service and products.”

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Posted 3 years ago

“I ordered two items from Hersey and son as Christmas gifts for my daughters, I have to say I and my daughters are totally delighted with them. Would I order from them again yes definitely super quality and delivery. Thank you.”

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Posted 3 years ago

“Excellent product and service, excellent.”

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Posted 3 years ago

“Goods despatched quickly in good condition.”

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Posted 3 years ago

“Lovely cross and chain. The cross is nice and solid unlike many I looked at. Arrived very quickly and in good time for Christmas. Thank you”

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Posted 3 years ago

“Great customer service from start to finish. Responded to our emails and our cufflinks arrived in time for our wedding on the 22nd December. A High quality product. We were extremely pleased thank you”

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Posted 3 years ago

“Product lived up to expectations and was great quality.Was delivered with promptness and care. Daughter was delighted with it.”

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Posted 3 years ago

“Phoned up one day - ordered an engraved bracelet for my son - arrived next day! And it was a hit on Xmas Day. Thank you.”

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Posted 3 years ago

“Bought as a Christmas present for my husband who is delighted. Excellent quality and weight. Perfect fit. Thank you”

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Posted 3 years ago

“Bought a silver CND necklace as a gift, very impressed with speed of delivery, communication and quality of this item.”

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Posted 3 years ago

“Now that he has opened his Xmas pressie, I can say that he loves it! Excellent quality and fast delivery. Would definitely recommend!”

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Posted 3 years ago

“I ordered a present for my Grandson 18th he loved it, Thank you”

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Posted 3 years ago

“Beautiful pebble keying. I loved it Speedy service”

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Posted 3 years ago

“I am very happy to have found your company doing a web search for silver jewellery.”

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Posted 3 years ago

“Excellent- customer services - I particular responses to emails. Despite the Royal Mail issues - they sorted out a courier to deliver my order on time. I have recommended this company to a friend ! So good to have first class foods and service ! Thank you”

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Posted 3 years ago

Hi Anne, It is great to here that you recommended us to a friend, thank you for letting us know. We are really pleased your happy. Many thanks Livvy Hersey Silversmiths

Posted 3 years ago

“Beautiful earrings, just what I was looking for.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,902 reviews