Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,494 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“I was wary of buying jewellery online as my previous experience was bad. This necklace is beautiful. Great quality and just what my daughter wanted. I now know where to look for anything else. Would highly recommend.”

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Posted 4 years ago

“First class gift, beautifully made, packaged & delivered. Thank you!”

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Posted 4 years ago

“My mum gave me some money to get myself something special, that I could keep for my 60th birthday, we decided on the 1961 silver sixpence necklace. Hersey & Son contacted me immediately to let me know that their silversmith was off sick and that they didn't have any pre-made for that particular year. I was more than happy to wait and my necklace arrived last week, it is beautiful! I could not ask for better service or a better necklace, so thank you to all of you.”

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Posted 4 years ago

We're happy that you are pleased with your purchase. We look forward to your next visit to HERSEY SILVERSMITHS.

Posted 4 years ago

“Great company , this is the second braclet we have had from Hersey’s , the other being an adult Bracelet bought 6 years ago and still in great condition - speedy delivery no problems”

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Posted 4 years ago

Thank you for taking the time to leave us a review. We're happy you are pleased with your order HERSEY SILVERSMITHS

Posted 4 years ago

“Excellent prompt service and the St christopher was beautiful. Definitely use in the future.”

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Posted 4 years ago

“Hersey provides exceptional service, from selection through delivery. I found beautiful, classic candlesticks at an exceptionally good price; completing the purchase was quick and easy. The customer representative I worked with provided invaluable help on the gift card I included and the package arrived promptly. The candlesticks are stunning and everything about the transaction was absolutely splendid.”

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Posted 4 years ago

“This is the second time I have bought engraved cufflinks from this company. The quality of the product and the standard of engraving is top-notch. The service is 2nd to none. Highly recommended.”

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Posted 4 years ago

“My order came through very quickly. I’m very pleased with my large teardrop earings. The quality is excellent and they are very comfortable. I haven’t taken them off since I received them!”

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Posted 4 years ago

“Great service and a quality product - thank you.”

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Posted 4 years ago

“I love my earrings. Good quality and excellent speedy delivery.”

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Posted 4 years ago

“Ordered a cuff bracelet for my wife's birthday and could not be more pleased with this item. It looks great, the price was very good and the service also excellent.”

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Posted 4 years ago

“Website was detailed and easy to navigate which made making my choice of bracelet easy. Packaging and bracelet of very high quality, top class.”

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Posted 4 years ago

Thank you for your review. This is great to hear. HERSEY SILVERSMITHS

Posted 4 years ago

“the service was spot on received within 2 days , my son loved the item so really really please will be buying more from this company :)”

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Posted 4 years ago

“Beautiful earrings, well packaged and arrived on time”

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Posted 4 years ago

“Brilliant from purchase to delivery! Bracelet is gorgeous and solid. Daughter was over the moon with her birthday gift.”

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Posted 4 years ago

“Very very happy with the mens hammered bracelet I bought, and my partner is over the moon with his birthday present, the whole experience from start to finish was a pleasure and service was simple a very quick, cannot think of one negative thing to say, would highly recommend,”

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Posted 4 years ago

We are really glad to hear how happy you are with your order. Thank you very much for your kind review. HERSEY SILVERSMITHS

Posted 4 years ago

“Excellent service and quality product. Item turned up extremely quickly. Couldn’t be happier with the product and service. Thank you . Sean o donnell”

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Posted 4 years ago

“I ordered silver cufflinks for e grandsons 21st. birthday present and they were delivered punctually and are very beautiful.”

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Posted 4 years ago

“FIRST CLASS WORK PLEASED TO FIND YOU.”

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Posted 4 years ago

Thank you for your review. We really appreciate this. HERSEY SILVERSMITHS

Posted 4 years ago

“Ordered the chunky silver bracelet which unfortunately was too big. No drama returning it for an exchange and super helpful in making sure the replacement would be correct. Windering what yo buy next”

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Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,494 reviews