Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,640 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Lovely well made jewellery”

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Posted 1 year ago

“A beautiful gift , perfect for a christening present. Nicely wrapped and with silver polishing cloth. Very happy !”

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Posted 1 year ago

“I am delighted with Hersey's service - the silver engraved pepper mill I ordered - arrived within 2 days - I then sent it straight on to the Bride and bridegroom who are absolutely delighted with it - and very special to have the date of their marriage engraved on it! so a huge thakyou - you have ensured that buying a wedding present is a pleasure rather than a chore! Jenny Jackson-Stops”

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Posted 1 year ago

“Good online site. Excellent range of products. Very swift delivery.”

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Posted 1 year ago

“The perfect gift, a silver pen, for my husband on our silver anniversary in October. Beautifully engraved Many thanks”

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Posted 1 year ago

“Lovely quality items, beautifully engraved by skilled Silversmiths at competitive prices. Delivery very quick too, definitely recommend.”

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Posted 1 year ago

“This was my first time buying anything from Hersey & I’m delighted with the quality and design of the item I bought. Bought as a gift for my son’s birthday and I know he’ll love it. I will definitely be buying from this family company again”

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Posted 1 year ago

“Brilliant service , beautiful items ,”

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Posted 1 year ago

“Lovely bracelet”

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Posted 1 year ago

“Always a pleasure to deal with Hersey. Great quality and customer service. Ordered gold stud pearl earrings and 48 hours later recieved safely.”

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Posted 1 year ago

“Perfection 🥰”

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Posted 1 year ago

“Very good customer service and prompt delivery,lovely keyring,second one from Herseys for 2 grandsons 21st presents very appreciated”

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Posted 1 year ago

“absolutely beautiful well worth the money”

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Posted 1 year ago

“A beautiful St Christopher necklace purchased for a gift with a personal engraving on the back. Extremely happy with my purchase. Great transaction and a speedy delivery.”

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Posted 1 year ago

“Since 2013 we have purchased several items from Hersey & Son, as gifts for our grandchildren. We recently purchased a gift and asked for it to be engraved. Unfortunately, upon receipt we identified an issue. We contacted Hersey & Son and Eraina couldn't have been any more apologetic. A replacement item was engraved and sent out with an hour and was with us in less than 24 hours. Many online suppliers could learn a great deal about excellent customer service from Eraina and Hersey & Son. Thank you once again for everything that you have done.”

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Posted 1 year ago

“I bought these cuff links as a 21st birthday present for my son. They arrived on time, expertly packed and looked amazing. My son’s reaction was wonderful to see as he had a beaming smile. Thank you”

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Posted 1 year ago

“The service was excellent, the item was just as described and makes a lovely gift foe a younger member of the family. Overall I am very pleased and have already recommended the Company to my friends. thank you Chris Kelly”

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Posted 1 year ago

“Excellent craftsmanship.”

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Posted 1 year ago

“This money clip was a birthday present for my son. He loved it. The quality was great and it had a really good weight to it. The engraving of his initials on the front were perfectly done. A classic piece for a young man….”

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Posted 1 year ago

“Beautiful paper weight/ magnifying glass. I bought this for my husband's Silver Wedding present and I'm so pleased with the quality and engraving. Would highly recommend this company and will be happy to shop with Hersey's again.”

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Posted 1 year ago

Hersey & Son is rated 4.9 based on 7,640 reviews