Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sterling silver salt mill is wonderful but due to the poor gift wrapping, at a cost of £10, I can only give a 4 star review. Still, next time, I will opt to gift wrap the parcel myself in which case perhaps a 5 star review would result. Comparisons are invidious, but the gift wrapping by Wentworth jigsaw puzzles uses plenty of elegant wrapping paper, (Hersey's wrapping paper barely covered the object), a generous ribbon with a beautiful bow (Hersey had no ribbon at all), and a formal gift card ( Hersey had no gift card) and so all in all Hersey gift wrapping was a disappointment ... even though the object was stupendous.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your recent order and feedback. We are pleased to hear you are happy with the salt mill. We do not charge for gift wrapping and offer this service free of charge, we simply wrap the order in silver coloured paper. If a gift card is requested we are always happy to handwrite a gift card and send with the order. Generally this service is used by customers wishing to send a gift direct to the recipient. With many thanks Hersey Silversmiths

Posted 1 year ago

“Hi . A little bit smaller than I thought but am happy with it. 👍”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Most beautiful St Christoper brought for my sons 18th birthday. He loves it! Amazing quality and packaged beautifully Can really tell the difference from buying from a Silversmith”

Hersey & Son 5 star review on 25th June 2024

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Posted 1 year ago

“Both the service and end product were great. The ordering process online was very easy, and the money clip arrived very promptly. The money clip was excellent quality, and the engraving was perfect. I was very happy with everything and my fiancé was delighted with his gift.”

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Posted 1 year ago

“Lovely piece for my son’s 21st birthday, great service and the engraving looks great. The product was as described having all the dimensions shown really helped make my decision. I definitely recommend this company.”

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Posted 1 year ago

Thank you for taking the time to review your order. We are pleased to hear that you are happy with your order.

Posted 1 year ago

“Ordered this beautiful st Christopher for my sons 18th also as he’s going away to university too, great quality, Good cannot wait to gift it to him.”

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Posted 1 year ago

“I bought the silver bracelet with an amythist as a baptism present. The person who received it was delighted with the gift. It was lovely to give her something with her birthstone designed by yourselves. Thank you.”

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Posted 1 year ago

“Lovely pendant, received with thanks. Quick delivery and very carefully packaged.”

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Posted 1 year ago

“Just want I was looking for 21st present my Granddaughter loves it service was great”

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Posted 1 year ago

“Reliable company, delivery as expected.”

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Posted 1 year ago

“Beautiful cuff, perfect engraving- thank you!”

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Posted 1 year ago

“Lovely earings for my daughter. Very pleased.”

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Posted 1 year ago

“Bought the strawberry necklace as a 21st birthday present. My niece was absolutely delighted with it.”

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Posted 1 year ago

“Love the Cross. Great workmanship!”

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Posted 1 year ago

“Since you ask..... you did very well! An uneventful order of an engraved solid silver napkin ring perfectly executed and delivered speedily. Christening present for our one year old granddaughter. You'll have to wait awhile for owner feedback!”

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Posted 1 year ago

“I brought a silver chain engraved braclet for my boyfriend. My product came very quickly and in a lovely package. The braclet is perfect and the engraving is just what i wanted. I would deffinately buy this product again.”

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Posted 1 year ago

“Have ordered Silverware from this company before and the service and quality is always impeccable”

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Posted 1 year ago

“Lovely necklace and super fast delivery, thank you ☺️”

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Posted 1 year ago

“I’m glad to purchase which is very good to me”

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Posted 1 year ago

Hersey & Son is rated 4.9 based on 7,467 reviews