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Hersey & Son Reviews

4.9 Rating 7,826 Reviews
98 %
of reviewers recommend Hersey & Son
Company Reviews Product Reviews
3,600
 Metrics
4.9
Based on 7,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Alison Sturdy
Verified Buyer
“Lovely bracelet and beautiful finish Also very good value for money and super quick postage Thank you”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Paula Storey
Verified Buyer
“Bracelet is excellent, strong and looks great. It was the extra large size. It has an excellent safe and secure fastener.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Susan Brown
Verified Buyer
“Beautiful bracelet for my daughters birthday . very pleased with the excellent quality and superb fast delivery .”
Hersey & Son 5 star review on 17th October 2024
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Rebecca Seaward
Verified Buyer
“Great quick delivery - was kept informed- lovely product (although it was a little small container for the mechanical toothpick than I had thought ) but nevertheless beautifully made and packaged - will make a great gift”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Susan Aspey
Verified Buyer
“I was extremely pleased with bracelets I bought - two for ladies and a chunky one for my nephew. They arrived promptly and well packaged. They really are well made and look 'the part' as they say in my area.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Anonymous
Verified Buyer
“Love it fast delivery”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Lynda Gorrie
Verified Buyer
“I placed an order for a present for my grandson’s 18th birthday. The order was dealt with promptly and I was informed of the progress of my order. It arrived within a few days and I was delighted with it and already planning on making another order for another grandson who is 18 in January. I would like to thank everyone at Herseys for excellent customer service. Many thanks L Gorrie.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Anonymous
Verified Buyer
“Quick delivery, lovely cross and chain, delicate but sturdy.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Mike Hardwicke
Verified Buyer
“Very good necklace”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Martin Clibbett
Verified Buyer
“Once again so pleased with product great service high quality 4th purchase will always return for that special gift”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Izane Wood-Trenchard
Verified Buyer
“Lovely necklace, beautifully delicate and good quality. Quick delivery.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Keith Dunn
Verified Buyer
“I bought an engraved bookmark from Hersey & Sons for my wife for our silver anniversary. She absolutely loves it! Very pleased with the service, and with the quality and packaging of the delivered item. Highly recommended!”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Annette Metto
Verified Buyer
“Really lovely cross chain, speedy delivery. Absolutely 10/10 thank you”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Patrice Vogt
Verified Buyer
“Beautiful work. Super fast delivery. Excellent ! I can only recommend.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Lucy Inder
Verified Buyer
“Outstanding customer service and quality”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Anton Brech
Verified Buyer
“I have used Hersey many times over the last 9 years - their bracelets are beautiful, the service is brilliant and the speed of dispatch unsurpassed - I regularly recommend them to anyone looking for a silversmith!”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Anonymous
Verified Buyer
“Very easy to order from. Excellent communication and advice when we had a query on what was the best size to order. Delivery was very quick. The bangle we ordered is beautiful. Do not hesitate to order from Hersey & Son you will not be disappointed.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Claire Collins
Verified Buyer
“Absolutely love my bracelet 😍 thank you”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Paul Swanston-Richards
Verified Buyer
“Perfect. The tooth fairy won't disturb the little one, while replacing the tooth with money. Even better still, mummy like to keep " keep sakes" so once the tooth fairy has gone for good, a perfect place to keep them little treasures”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Lorraine Campbell
Verified Buyer
“I made an error as I wanted mat finish but apart from my mistake the piece is perfect. Very well Presented too.”
Helpful Report
(Walton-on-Thames) - Posted 1 year ago
Hersey & Son is rated 4.9 based on 7,826 reviews
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