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Hersey & Son Reviews

4.9 Rating 7,485 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,485 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
Lovely piece of jewellery, friendly efficient service
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Posted 4 years ago
Beautiful product - a present for my sister who was thrilled. One thing, it would have been nice if it came with a case to carry in your handbag.
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Posted 4 years ago
excelllent stuff excellent service thoroughly recommend
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Posted 4 years ago
This is great to hear that you would recommend us. Thank you for leaving us a 5* review. Many thanks Hersey Silversmiths
Posted 4 years ago
Superb quality, fast delivery. Bought a dog tag necklace from their place. It wears very comfortably and it feels pleasantly heavy.
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Posted 4 years ago
We appreciate you sharing your rating with us. Thank you. Hersey Silversmiths
Posted 4 years ago
Excellent quality and service. This is the fourth piece of jewellery we have had from them and I cannot fault them. Fast delivery and lovely packaging. Would recommend and will use again.
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Posted 4 years ago
Thank you for leaving us this review. This is great to hear that you would describe our service as excellent. Hersey Silversmiths
Posted 4 years ago
Plaited leather bracelet bought for our grandsons 18th birthday is now winging its way to NZ, a gorgeous keepsake for him. Really thrilled with it for quality and craftsmanship. Will recommend your company. And shop with you again when another celebratory birthday arises in the family. Many thanks for the wonderful service. SCH.
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Posted 4 years ago
We looked forward to you shopping with us again. This is really great to hear. Thank you. Many thanks, Hersey Silversmiths
Posted 4 years ago
Fast delivery, excellent piece of jewellery, my son loved it for his 40th, definitely recommend buying from here.
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Posted 4 years ago
Thank you for your kind review. This is great to hear. Hersey Silversmiths
Posted 4 years ago
Really pleased with the bracelet I bought for Valentine's day. Beautiful design and quick delivery. Would highly recommend.
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Posted 4 years ago
We are glad to hear you are pleased with our service. Thank you. Hersey Silversmiths
Posted 4 years ago
This is the 3rd time I have ordered from Hersey and the 3rd time I have been really pleased ! Thank you
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Posted 4 years ago
We really appreciate you taking the time to leave us such a positive review. Hersey Silversmiths
Posted 4 years ago
I ordered the silver horoscope charm necklace as a gift and I am really pleased with the quality. This is my second purchase as I bought a necklace for my son a about a year ago and he never wants to take it off; it hasn’t tarnished at all and is very good quality.
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Posted 4 years ago
Thank you for taking the time to leave us a review like this. We are glad you are happy with your purchases. Hersey Silversmiths
Posted 4 years ago
These Silversmiths are the best!
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Posted 4 years ago
It is always great to hear from happy customers. Many thanks, Hersey Silversmiths
Posted 4 years ago
All good. Bangle was delivered quickly, good quality/price and as described so no disappointing surprises. Will buy from again.
Hersey & Son 5 star review on 15th February 2022
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Posted 4 years ago
Amazing service, purchased a St Christopher for my Grandson Beautiful item. Highly recommend this company.
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Posted 4 years ago
We are happy to hear that you would recommend us, thank you. Hersery Silversmiths
Posted 4 years ago
Excellent service, lovely gift which was very much appreciated.
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Posted 4 years ago
Beautiful cuff links engraved with initials, quality of product excellent , used before and will use again , love the way it’s all packaged
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Posted 4 years ago
Thank you for our 5 star rating, we looked forward to you visiting us again. Hersey Silversmiths
Posted 4 years ago
Lovely website. Easy to use. And a great classic range of elegant pieces. I’ve not opened the beautifully tissue wrapped and sealed bangle as it is a silver wedding anniversary gift, but it feels tactile and weighty. It’s also so nice to use a London silversmith. Speedy delivery in discreet postal packaging was perfect. I can’t wait to see my husband’s face when he opens his special gift.
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Posted 4 years ago
Thank you for taking the time to leave us a review. It is great to hear how impressed you are with our service. Many thanks, Hersery Silversmiths
Posted 4 years ago
These were ordered as an 18th birthday gift. They were exactly as per advertised and were of a high quality. Delivery was very prompt. I would definitely use the company again.
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Posted 4 years ago
Thank you for your 5 star review, we really appreciate this. Many thanks, Hersey Silversmiths
Posted 4 years ago
I’ve purchased a few items from Hersey and I feel that the quality of the goods is very high. I’ve also returned goods which were too small and the customer service was excellent to help get the right item. Highly recommended.
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Posted 4 years ago
Thank you for this review. We are happy that you are pleased with your order,and look forward to your next visit to Hersey Silversmiths
Posted 4 years ago
The necklace is exactly what I wanted . It arrived within 24 hours and am delighted with the product and workmanship
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Posted 4 years ago
We are glad that you are delighted with your order. Many thanks, Hersey Silversmiths
Posted 4 years ago
Perfection and speedy delivery
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Posted 4 years ago
Thank you for your feedback. Many thanks, Hersey Silversmiths
Posted 4 years ago
Hersey & Son is rated 4.9 based on 7,485 reviews