Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,631 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 19th June 2026

136

Anonymous

Anonymous // 01/01/2019

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“Fast delivery top quality”

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Posted 4 years ago

“Good quality, highly recommend”

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Posted 4 years ago

“Some mess up with post sent to wrong place so missed Birthday”

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Posted 4 years ago

Hi Paul, Thank you for your recent order and comment. We dispatched your order to the address given on Monday 9th August on our return from the weekend, this was sent as requested by a tracked two day delivery with Royal Mail. For some reason Royal Mail delayed delivery by one day. We apologise for any inconvenience this may have caused you. with kind regards Hersey Silversmiths

Posted 4 years ago

“Beautiful so happy a lot nicer and heavier than expected and arrived the next day thank you for such a brilliant service”

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Posted 4 years ago

Thank you for your kind comments. We are pleased your order arrived promptly & you are pleased with the quality and our service. with many thanks Hersey Silversmiths

Posted 4 years ago

“Thank you so much, I ordered a plain silver napkin ring for a Baptism present for my new granddaughter. It arrived very quickly, beautifully wrapped and presented. It am very pleased to have been able to buy a lovely item made by a family of UK silversmiths.”

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Posted 4 years ago

“Amazing service. Item was received really quickly and beautifully packaged. The engraving was lovely. Would definitely use again and recommend.”

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Posted 4 years ago

“Item received exactly as described. Excellent delivery times. No issues whatsoever would definitely shop again and recommend”

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Posted 4 years ago

“Bought an absolutely gorgeous silver heart key ring , with a short engraving . I assumed with the engraving that the order would take several days to arrive , but it was delivered 2 days after my order was placed . I warmly recommend Hersey &Son”

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Posted 4 years ago

“I ordered this silver chain for a birthday present which arrived within two days of ordering. I was very pleased with the beautiful quality of the necklace, as was the recipient.”

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Posted 4 years ago

“Extremely happy with quality of products, I have used Hersey & Son several times. Helen was extremely helpful and efficient in dealing with a replacement bracelet that I had ordered in a size too small. Helen replied to my email straight away with options to resolve. Recommend this firm to anyone.”

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Posted 4 years ago

“Fab service”

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Posted 4 years ago

“This was bigger than I thought, but my son was delighted with it. It arrived very quickly and was beautifully packaged.”

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Posted 4 years ago

“Beautiful products and quick delivery, well presented and boxed. A great gift for my nieces christening.”

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Posted 4 years ago

“The earings are for my sister and she loved them they arrived 24 hours after ordering fantastic service”

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Posted 4 years ago

“Stunning bangle for my husbands 50th. Great workmanship and quality. Would definitely recommend”

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Posted 4 years ago

“The football key ring was a gift for our sons 18th Birthday, he loves it!! Really gorgeous present, thank you.”

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Posted 4 years ago

“The solid silver cuff links I purchased were faultless. Expertly crafted, every component of the item oozed quality. The packaging was also exceptional. I wouldn’t bother shopping anywhere else for silver now and have already recommended Hersey & Son enthusiastically to anyone who is in the market for well priced craftsmanship.”

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Posted 4 years ago

“Just perfect. Fits lovely. Looks great. Thank you.”

Hersey & Son 5 star review on 12th August 2021

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Posted 4 years ago

“Excellent service and quality product”

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Posted 4 years ago

“Absolutely outstanding. Engraving + shipping to the other side of the world during COVID in 4 business days. This is my 3rd Hersey item and with every piece I am more impressed with their quality & service.”

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Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,631 reviews