Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,631 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 19th June 2026

136

Anonymous

Anonymous // 01/01/2019

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“Very happy with the customer service and quick responses to my queries as I customised my order”

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Posted 4 years ago

“The product was first class, and everything I hoped it would be, delivery date was met.”

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Posted 4 years ago

“I am happy with the chain and cross but a little disappointed with the names as I asked for a heart to be put between the names I think it got lost in the emails being sent between us Regards Steve Fryer”

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Posted 4 years ago

“Excellent product and excellent price with prompt delivery”

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Posted 4 years ago

“A website easy to access and to order from. Super fast delivery the next day and a beautiful silver product which will be used and treasured. I cannot give higher praise for this company!”

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Posted 4 years ago

“My order came the next day, excellent service and fantastic customer service. Very impressed.”

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Posted 4 years ago

“Beautiful and swiftly delivered, as always.”

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Posted 4 years ago

“Delighted with the wine coaster you recently engraved and posted to me. It arrived in just a couple of days, thank you.”

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Posted 4 years ago

“Excellent quality and prompt delivery”

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Posted 4 years ago

“Lovely items at a competitive price. Quickly and securely delivered. Very happy with the quality of the jewellery, presentation box and service - many thanks.”

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Posted 4 years ago

“Absolutely beautiful baby bangle with perfect engraving. My only disappointment was the packaging which I expected to have a much more premium feel. In my opinion the box was quite basic and not really suitable for a keepsake. It's not enough to take a star away but worth considering into your budget that you may need to purchase a box elsewhere. I opted for next day delivery and my order was received the next morning which was fantastic. I would definitely order from here again”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“A very quick delivery of two beautiful daisy necklaces. One for me and the other for my daughter. Daughter loved it. Will buy from Hersey again.”

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Posted 4 years ago

“Love, love, love my little star necklace. It’s perfect and you can tell it’s quality by the weight of it. Excellent communication and fast delivery too. I would definitely recommend Hersey to anyone.”

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Posted 4 years ago

“Amazing service. Ordered online and arrived just as described, including personalisation, a few days later. Even more beautiful in real life. Thoroughly recommend.”

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Posted 4 years ago

“I brought to lucky penny necklaces for my daughters and they are beautiful, totally thrilled with them 🤩”

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Posted 4 years ago

“The woman of my dreams loved it.”

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Posted 4 years ago

“The waiters friend is beautiful. Looking forward to giving this to my husband on our 25th anniversary later this month! Service was quick.”

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Posted 4 years ago

“Bought a ball chain for my son and he was really pleased with it. Would buy from them again.”

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Posted 4 years ago

“I ordered a silver dog tag necklace with engraving on for my sons 18th birthday My son loves it, the quality is lovely, im very happy with it and i will be ordering fom them again. Thank you so much.”

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Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,631 reviews