Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,883 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Beautiful bracelet, such great quality. Arrived on time, excellent service thankyou”

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Posted 3 years ago

“The tie pin was beautifully presented coming wrapped in tissue and in its own little bag - a lovely little token for my husband-to-be to wear on our up-coming wedding day. Thank you!”

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Posted 3 years ago

Thank you for you lovely review Nicola. We are delighted that you are pleased with the tie clip. Wishing you a very happy Wedding day!

Posted 3 years ago

“Excellent First Class Customer Service - Super Fast Shipping as well - Highly Recommend Hersey & Son Products are Top Quality !!!”

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Posted 3 years ago

“Excellent silver pieces which I would highly recommend to friends and family”

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Posted 3 years ago

“Beautiful jewellery & cufflinks, exceptional customer service, order updates & fast delivery. I ordered two pairs of silver cufflinks with personalised engraving - one pair for my brother & one pair for my nephew, as gifts from me for them to wear at my wedding this May. I also ordered a beautiful bracelet for my gift to my niece to wear as my bridesmaid. I know they will all continue to wear their first in the future - as they are meant for my wedding but also for them to continue to wear. My nephew is 16 & my niece 14 so I wanted to buy them items they will treasure as they get older. Herseys enables me to find exactly the kind of gifts I was looking for. The engraving on the cufflinks is precise & elegant & the bracelet is beautiful & delicate yet sturdy as a fine chain bracelet with a heart pendant. All items arrived beautifully packaged & with cleaning cloths. I’m so pleased I came across Hersey Silversmiths when I was searching for cufflinks on Google. It also meant I had found a site with a wonderful choice of bracelets to choose from for my niece. Herseys is saved as a favourite for more purchases in the future. Thank you to the team at Herseys for being so friendly, professional & welcoming in their manner as well as creating such stunning items of jewellery.”

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Posted 3 years ago

Thank you for your lovely review, we are delighted that you are pleased with the cufflinks and bracelet. With many thanks Hersey Silversmiths

Posted 3 years ago

“Very good quality and next day service even though I didn’t request that so super pleased. Bought for nephew’s 18th birthday and he just loved it - thanks!”

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Posted 3 years ago

“Delighted with Hersey customer service and the Classic Sterling Silver Huggie Hoop Earrings. The 15 mm size is perfect to wear comfortably day and night. I needed to heal my ear piercing when it closed after many years and it was great to be able to apply surgical spirit and recovery cream whilst moving the hoop to and fro. Now all is well and they are pretty too.”

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Posted 3 years ago

“Super fast delivery with great personalised product (spitfire cuff links) Really happy with the product and packaging”

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Posted 3 years ago

“Beautiful cufflinks bought for a friend with his initials engraved. So pleased with them , lovely quality .Excellent customer service and communication. Would highly recommend this company.”

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Posted 3 years ago

“Not great quality, I'd rather pay more for a better quality product.”

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Posted 3 years ago

“This is my second order from Hersey and I love it. I have bracelet already and recently purchased a pendant , both engraved and lovely looking. Such a good quality. Everyone always ask where is my bracelet from. Highly recommended”

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Posted 3 years ago

“Perfect … A great website, fast delivery, nice packaging and a lovely quality item. Very pleased, thank you. Definitely would buy from them again.”

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Posted 3 years ago

“Perfect - quality & speed of delivery”

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Posted 3 years ago

“Good quality item and excellent customer service. Delivery was delayed as the item was stuck at the London Assay Office. But the Hersey team kept me fully informed and responded very quickly to all my enquiries.”

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Posted 3 years ago

“Bought a bangle for my Grandsons 18th, he absolutely loves it's never been off his wrist since, and thankyou Hersey for the fantastic service.”

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Posted 3 years ago

“Prompt delivery lovely product”

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Posted 3 years ago

“Recipient was very pleased with his gift. Item was lovely and engraving was perfect. Will be back to order again”

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Posted 3 years ago

“I,m afraid I returned these earrings with an explanation of why. They were not as the website stated I.e two pieces of silver soldered together.In fact they were held together with a fragile wire. I also thought they were very thin & lightweight so not what I wanted unfortunately. On the plus side I received an acknowledgement straight away as soon as Hersey received them and the refund was issued very promptly. Also I couldn,t find a hallmark on them? Sorry.”

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Posted 3 years ago

“Beautiful item, exactly as described. Looks wonderful. Service great… would buy from again”

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Posted 3 years ago

“Beautiful cufflinks with lovely engraving. They were easy to order and I received them within a few days. Excellent service. Highly recommended.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,883 reviews