Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,476 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“The Earings look beautiful. They are for a present. I'm re they will like hem”

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Posted 3 years ago

“Very happy with the child's expanding silver braclet. Beautifully presented, solid & well made, feels strong & secure with firm silver hearts & perfect engraving: simple & clear. Was kept updated with progress & delivery. Am delighted! This is the 2nd time i have bought engraved items from Hersey”

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Posted 3 years ago

“They are fantastic reputation wise and the products they produce are first class standard. I can’t stop buying products for myself and gifts for friends either. Why because everyone always notices their silver designs stand out and feel quality”

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Posted 3 years ago

“Beautifully packaged and exactly as I expected it to look”

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Posted 3 years ago

“Excellent fast service, item arrived and it's brilliant my son will love it.”

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Posted 3 years ago

“Items are always of impeccable quality and orders always arrive timely and safely.”

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Posted 3 years ago

“A lovely piece of jewellery, quick delivery and beautiful engraving.”

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Posted 3 years ago

“Amazing necklace was ordered as a gift but looks amazing quality and looks beautiful”

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Posted 3 years ago

“Really lovely bangle - very pleased.”

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Posted 3 years ago

“Thanks, to Hersey pleased with pendent. And very very fast service. Thanks, again Mark Jordan.”

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Posted 3 years ago

“Excellent as always, fast processing and delivery.”

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Posted 3 years ago

“The T-bar necklace is beautiful and has a good weight to it, this is a gift for someone. Thank you for also answering my question promptly.”

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Posted 3 years ago

“I ordered a silver bangle for my son. The quality of the bangle was excellent, but I misjudged my son's wrist size and needed to exchange it for a smaller size. Hersey couldn't have been more accommodating. I returned the original and received the smaller replacement within days, with emails from Hersey acknowledging receipt of the returned bangle and dispatch of its replacement along the way. Strongly recommend.”

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Posted 3 years ago

“I had been wanting a Silver Men's bangle for a good while and had looked on a lot of sites, some looked flimsy, a bit too in your face, and not brilliant quality, however when I stumbled upon Hersey's website there it was the perfect bangle, with everything I was looking for, I ordered it straight away, it arrived promptly perfectly packaged, and was perfect, absolutely over the moon with it, all at a great price and great quality, would use again and recommend.”

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Posted 3 years ago

“I have ordered from Hersey three times now , an engraved bracelet for my son a tag St Christopher engraved and recently two North Star necklaces engraved for my son and daughter in law for their travelling adventures in Thailand . Excellent communication and the lady’s on the phone we’re so nice and reassuring when I called regarding the Royal Mail strikes . Will definitely be ordering again I’ve seen a lovely cuff bracelet for my other son . Thankyou Hersey and sons”

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Posted 3 years ago

“I've bought a few items over the last few months from Hersey. Beautiful objects, efficient service, good prices. Can't ask for more.”

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Posted 3 years ago

“I ordered the bracelet for my husband. The packaging is top, the quality is amazing, looks great on a big hand ! I made an order Nov 25th and received an item on Dec 3rd, which is pretty fast due to heavy post strikes! P.S. One of not many places where you can find large size bracelets for men 😍 for 22 cm hand large bracelet (185mm) fits reasonably loose.”

Hersey & Son 5 star review on 3rd December 2022

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Posted 3 years ago

“I highly recommend Hersey & Son silversmiths for quality products. They were very prompt in answering my questions, and ordering was easy and quick. The items I ordered arrived well-packed and promptly. I specifically wanted a bracelet with the jubilee hallmark and I was thrilled to see they had them in stock. Thank you very much.”

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Posted 3 years ago

“Bought a torque braclet for my husband, he loves it.”

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Posted 3 years ago

“Great quality product delivered efficiently”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,476 reviews