Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,537 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,537 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“I have been a little unsure about buying certain items on line , however I was so please with this beautiful bangle . I have bought the bangle for my future daughter in law 30th birthday, she was over the moon . I would really like one for myself , it will be going on the top of my Christmas list . 🤞”

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Posted 4 years ago

“The silver bracelet was beautiful, with a lovely personal engraving. The customer service was excellent, it arrived the next morning.”

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Posted 4 years ago

“Beutifull litle things.”

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Posted 4 years ago

“I called with a question about engraving - friendly, helpful staff. Prompt delivery. The silver keyring is lovely! Will definitely be looking for something for myself next time, not just a pressie for someone else :)”

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Posted 4 years ago

“Bought silver cuff links for graduation present arrived following day engraved, in presentation box.Thank you for great service.”

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Posted 4 years ago

“Ordered on day 1 and it was delivered, engraved, on day 2 together with a personalised card. Amazing service - thank you”

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Posted 4 years ago

“Absolutely fantastic company. Brilliant products, fantastic value and the best customer service from the nicest people”

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Posted 4 years ago

“We ordered a personalised bracelet in the afternoon and we received it the following day. Nothing unusual in that you say - but we live north of Inverness! Excellent service.”

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Posted 4 years ago

“Beautiful bangle. Bought as a gift for a friend. Super fast dispatch and delivery and packaged perfectly! Really pleased. Many thanks.”

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Posted 4 years ago

“Thank you for the lovely bangle, our daughter will love it, beautifully engraved and delivered very promptly. Will recommend you to friends.”

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Posted 4 years ago

“Lovely earrings. And all the other products we’ve seen from the Hersey family have been beautiful. Mike and Joy Hersey lived in our village for many years so we know at firsthand their commitment to silver craftsmanship which has been handed down to the current generation.”

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Posted 4 years ago

“Delighted with my silver hoop earrings”

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Posted 4 years ago

“Absolutely brilliant workmanship, service and speed of delivery. Thank you.”

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Posted 4 years ago

“The bracelet is lovely, the only problem is it’s to big so we will have to try and amend this.”

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Posted 4 years ago

“Great service. Product fantastic quality”

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Posted 4 years ago

“Lovely chain and pendant. Great value and excellent communicatiòn . Very quicky delivery. Highly recommend.”

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Posted 4 years ago

“Good customer service - totally happy with the lovely silver bracelet I ordered - packaging presented beautifully on arrival. Thanks will order again.”

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Posted 4 years ago

“Excellent product and service. Thank you.”

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Posted 4 years ago

“The bracelet I ordered came within a couple of days of ordering and is really beautiful, it is for my daughter and she loves it, unfortunately it is a little on the small side, our own fault as we didn't allow for needing a little extra room for doing up the T bar, however, we have been told there is no problem sending the bracelet back to be replaced with a bigger size, I look forward to receiving this, thankyou for being so understanding, I would gladly recommend Hersey and son to all of my friends”

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Posted 4 years ago

“Scrolling through the websites for inspiration for a bracelet that my granddaughter has asked for for Christmas, I came across the Hersey & Son website and couldn't be happier. I ordered the bracelet and wasn't disappointed. The service was excellent - good communication and prompt delivery, well packaged and competitive cost.”

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Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,537 reviews