Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,625 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

Metrics

Info

4.9

Based on 4,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Heating Controls Online 5 star review on 24th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price was competitive, and delivery was very quick although l did use Express Delivery. The only fault was with the delivery company who left the parcel on the ground in the open air when they were instructed where to leave it.”

Helpful Report

Posted 11 years ago

“Fast reliable service, frequent updates as order progresses through delivery cycle.”

Helpful Report

Posted 11 years ago

“Excellent service from ordering to delivery of goods!”

Helpful Report

Posted 11 years ago

“Excellent service would highly recommend.”

Helpful Report

Posted 11 years ago

“Ordered programmable radiator valves - paid for the premium amount for delivery but the items were delivered late. The packs ( all 6 of them) had the wrong valves enclosed. It cost me another £80 to go to the local merchants for the correct parts. I went back on to the website to get the telephone number to inform them that the valves were wrong. The number had been removed and the advice was to contact by email. Would not reccomend this company!!”

Helpful Report

Posted 11 years ago

We are sorry you are dissatisfied with the service, but we would like to clarify some points. You paid for Saturday delivery, and received them on Saturday, so they were not delivered late. The driver was held up slightly and missed the original ETA, but you still received the delivery you paid for. The packs contained the valves you ordered, this was not an error on our part. Due to Staff sickness we had to temporarily remove the telephone number from the website, but if you had emailed us we would have happily swapped the valves over for you.

Posted 11 years ago

“Ordered a Danfoss motorised valve for Saturday delivery, communication for delivery was excellent, price was cheapest anywhere. All round great service.”

Helpful Report

Posted 11 years ago

“Our Horstmann three channel controller was not functioning correctly and kept reverting to default mode every time the lights flickered. Our heating system needs a 3 channel controller (Heat, Circulator and Water) The Horstmann fits the bill and is also easy to replace as all wiring is to a separate backplate. I went on line after being quoted a substantial amount by my normal supplier. Heating controls came in at £72.00 plus VAT. standard three day postage was a further £3.50. I was very pleased to receive my controller at 11am the next day. Thirty minutes later it was installed and fully programmed. Excellent product, excellent service.”

Helpful Report

Posted 11 years ago

“Very good service. Goods delivered faster than expected.”

Helpful Report

Posted 11 years ago

“From ordering to receipt my order was dealt with professionally, and I was kept informed what was happening and when my order was arrived (and it was spot on). The goods I ordered were exactly what I ordered and first class. Thank you”

Helpful Report

Posted 11 years ago

“Thank you so much for your clear help and advice, via email, about adaptors I would need to fit the Pegler i35 timer radiator valves onto my existing TRVs. I ordered the valves (and adaptors!) on Thursday, they were delivered on Friday, and installed on Saturday. I could have got them a bit cheaper elsewhere, but I wouldn't have had your friendly and knowledgeable advice, so would not have known about the adaptors, which would have led to endless hours of frustration and anger, so I am *very* pleased I came to you.”

Helpful Report

Posted 11 years ago

“Good price and speedy delivery”

Helpful Report

Posted 11 years ago

“Product as described, excellent price and delivered on time.”

Helpful Report

Posted 11 years ago

“On line advice with great service and price along with efficient delivery. Very pleased.”

Helpful Report

Posted 11 years ago

“Good price and arrived on time!”

Helpful Report

Posted 11 years ago

“All you could expect, ordered for next day arrived 10:30 am. Order as expected. Excellent service.”

Helpful Report

Posted 11 years ago

“Quick and easy replacement product. Next day delivery and I was up and running again within 15 minutes.”

Helpful Report

Posted 11 years ago

“Fast efficient service. Carrier gives a 1 hour window for delivery time which avoids waiting all day.”

Helpful Report

Posted 11 years ago

“Everything as it should be with online retailing. Quick, smooth, efficient and a good price. Will use again.”

Helpful Report

Posted 11 years ago

“Decent price, delivered on time, no problems at all.”

Helpful Report

Posted 11 years ago

“Good website made it easy to find the right items. Delivery was quick and all at a good price.”

Helpful Report

Posted 11 years ago

Heating Controls Online is rated 4.9 based on 4,625 reviews