Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,741 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,741 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 9th May 2025

3754

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy order beautiful flowers with next day delivery”

Helpful Report

Posted 1 year ago

Thank you so much for your kind 4-star rating of Haute Florist! We truly appreciate your support and it's great to hear you had such a great experience. We're glad to hear that our easy ordering and next-day delivery made your experience so wonderful.

Posted 1 year ago

“Arrived on time”

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Posted 1 year ago

Thank you so much for the 4-star rating of Haute Florist! We are so glad that the flowers arrived on time and we hope they are being enjoyed!

Posted 1 year ago

“Lovely flowers as advertised, reasonable price and prompt delivery service.”

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Posted 1 year ago

Thank you for your 4 star rating of Haute Florist. We are delighted to see that you enjoyed the lovely flowers as advertised, reasonable price and prompt delivery service! We appreciate your kind words and we look forward to serving you again in the future.

Posted 1 year ago

“Have already fed back! Apart from you not notifying me that my order had been dispatched the recipient was thrilled and delighted. I will use again!”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Haute Florist! We appreciate your feedback and are glad to know that your recipient was thrilled with their order. We do apologise for not notifying you that your order was dispatched, and we'll make sure to keep that in mind for future orders. We're so happy that you enjoyed your experience and we look forward to helping you with any future orders!

Posted 1 year ago

“Recipient loved them! Delivery on time, but website for ordering was horrendous and kept crashing”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating, we appreciate your loyalty! We are delighted to hear that the recipient loved them and that the delivery was on time. We apologise for any inconvenience you experienced with our website, and we will do our best to ensure it does not happen again! Thank you for being a returning customer of Haute Florist.

Posted 1 year ago

“Love Haute Flowers some really nice bouquets and always get great feed back from those that i am gifting to.”

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Posted 1 year ago

Thank you for your 4 star rating of Haute Florist! We love to hear that you enjoy our bouquets and that those you have gifted them to have been giving great feedback. We really appreciate you being a repeat customer here at Haute Florist. Thank you!

Posted 1 year ago

“Lovely flowers. Delivery was good altho finding the recipient was a bit tricky. Hotel reception had been pre-warned but still messed it up. No fault of florists. Would use them again”

Helpful Report

Posted 1 year ago

Thank you Liz for your 4 star rating of Haute Florist! We appreciate your continued support and for giving us a chance to deliver lovely flowers to your recipient. We are glad that you were rewarded with a satisfactory experience and are delighted that you will use us again! We always strive to provide our customers with the best service possible, and we are thrilled to have your satisfaction. Thank you again and we look forward to your next order!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you Gordon for your 4 star rating of Haute Florist! We're glad that you enjoyed our great service!

Posted 1 year ago

“Timely delivery and great service”

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Posted 1 year ago

Thank you Marios for your 4 star rating of Haute Florist! It's great to hear that you had a pleasant experience with the timely delivery and great service. We really appreciate it.

Posted 1 year ago

“My friend loved these flowers, they arrived on time, were beautifully presented and looked like the photos, the only negative thing is after 3/4 days they didn’t look as good, I was hoping they would last longer, we have had hot weather but regardless I would use this company again”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Haute Florist! It's great to hear that the flowers arrived on time, were beautifully presented and looked like the photos. We are sorry to hear that they didn't last as long as expected, particularly during hot weather. We appreciate your feedback and hope you consider Haute Florist again for your follow-up orders.

Posted 1 year ago

“Next day delivery even on a Sunday !! Prompt efficient and beautiful flowers I would recommend them .”

Helpful Report

Posted 1 year ago

Thank you Ty for your 4-star rating of Haute Florist. We also appreciate that you have chosen usfor your recent flower delivery! We are happy to hear that you are impressed with our next-day delivery service, our prompt and efficient services, and the beautiful flowers. We look forward to your future reviews!

Posted 1 year ago

“The hat box arrangement that we chose was for another friends wedding anniversary. We spent a lot of time deciding. The one we chose was chosen because we both liked that it came with a ribbon bow. The arrangement when it came was beautiful and our friend absolutely loved it and was beyond pleased with it. Which was great, we were disappointed because there was no bow! This was very annoying. When you advertise specifically that it will have a bow, that is what you expect. Having said all that we loved the flowers and would order from this company again.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating, Sally! We are thrilled to have you returning as a customer and it's great to hear that the flowers we provided were greatly received. We apologize for the inconvenience of the missing ribbon bow; it is unfortunate when our products do not meet expectations. We are super pleased that you plan to order from us again and we look forward to hearing your thoughts.

Posted 1 year ago

“Would of liked a little more fliers less leaves. But nice selection.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4-star rating of Haute Florist! We are so pleased to hear you think our selection is nice. We apologize for the lack of flowers, and will be sure to include more in our future arrangements. Your feedback is greatly appreciated!

Posted 1 year ago

“Flowers were delivered in time. My only comment I ordered large flowers but there seemed more greenery than actual flowers but still pretty display.”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Haute Florist, Mrs! We appreciate your continued support and positive feedback. We're pleased to hear that your flowers were delivered on time and were a pretty display, even though there was a bit more greenery than expected. We hope that you'll continue to shop with us in the future.

Posted 1 year ago

“Easy ordering and flowers were just as advertised. Will definitely use Haute again.”

Helpful Report

Posted 1 year ago

Thank you, Lynn, for your 4-star rating of Haute Florist. We are delighted to hear that our easy ordering process and the quality of our products was up to your expectations. We look forward to having you use Haute Florist again in the future!

Posted 1 year ago

“Described as beautiful by the recipients.”

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Posted 1 year ago

Thank you, Edward, for your 4 star rating of Haute Florist! We are pleased to hear that our arrangements have been described as beautiful by the recipients. We appreciate your feedback.

Posted 1 year ago

“Really don't know what the flowers were like as I sent them to a friend ... I can only go by the fact that I'd had some sent to me and they were fabulous !! My friend was very pleased .”

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Posted 1 year ago

Thank you, Irene, for your 4-star rating of Haute Florist! I'm so glad to hear that your friend was very pleased with the flowers and that you have had the pleasure of our arrangements yourself. Best wishes, Katie

Posted 1 year ago

“Online order easy to navigate. Good selection of flowers to chose from.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4-star rating of Haute Florist. We are so glad to hear you found our online ordering process to be easy to navigate and our selection of flowers to be great. We really appreciate your feedback.

Posted 1 year ago

“Easy ordering process. Received in good condition. Birthday girl was delighted 😁 There was a slight problem with delivery but overall good. Would definitely recommend and use Haute Florist again.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words, Elaine! We are glad to hear that the ordering process was easy for you and that your recipient was delighted with the gift. We also appreciate your understanding regarding the delivery issue and are delighted that you'll be returning as a customer. Thank you for choosing Haute Florist!

Posted 1 year ago

“Great next day service”

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Posted 1 year ago

Thank you Parma for your 4-star rating of Haute Florist! We are thrilled to hear that you appreciated our great next day service.

Posted 1 year ago

Haute Florist is rated 4.7 based on 29,741 reviews