Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,741 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,741 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 9th May 2025

3754

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some beautiful flowers on line, very easy to get around and prices are very reasonable.”

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Posted 1 year ago

Thank you so much for your kind 4-star rating for Haute Florist! We are delighted to hear that you were able to order some beautiful flowers online with ease, and found our prices to be very reasonable. Your feedback is greatly appreciated, and we hope you continue to enjoy our products and services!

Posted 1 year ago

“The flowers were beautiful when arrived it's ashame they only lasted two full days”

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Posted 1 year ago

Thank you for your 4 star rating Sarah! We're glad to hear that you were happy with the flowers when they arrived. Sorry to hear that they only lasted for two days – we'll do our best to make sure that future flowers stay fresh for longer!

Posted 1 year ago

“Very easy to use and gret selection to chose from”

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Posted 1 year ago

Thank you so much for the 4-star rating, Loretta! We really appreciate the fact that you are a returning customer. We aim to make Haute Florist user-friendly, and are glad to see that you found it very easy to use and great selection to choose from!

Posted 1 year ago

“Beautiful Flowers but not sure the large was any larger than the medium shown”

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Posted 1 year ago

Thank you for your four-star rating, Jane! We are glad you enjoyed the beautiful flowers from Haute Florist. We appreciate your feedback about the sizes; we have taken it into consideration and fed it back to the relevant department. Thank you for taking the time to rate us!

Posted 1 year ago

“Lovely flowers and choices, great card selection, only criticism is the site was very difficult to use on iphone but worked much better on my laptop.”

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Posted 1 year ago

Thank you so much for the 4 star rating! We really appreciate your feedback, especially about the difficulty using the website on an iphone. We are always looking for ways to improve and we'll definitely look into it. Thanks again for your support and we’re glad you loved our flower and card selection.

Posted 1 year ago

“Flowers arrived when said and they were lovely.”

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Posted 1 year ago

Thank you so much, Tanya, for your 4 star rating of Haute Florist! We truly appreciate your trust in us as a returning customer. We are thrilled to hear that the flowers arrived when we said they would and that you found them lovely. Thank you again for your support!

Posted 1 year ago

“Thank you for organising flowers at short notice!”

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Posted 1 year ago

Thank you, Lara, for rating Haute Florist with 4 stars! We appreciate your kind words and are so glad that we were able to organise flowers for you at short notice!

Posted 1 year ago

“The ordering process was simple and the flowers arrived on time though did not really look like the ones in the photo. The recipient was happy.”

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Posted 1 year ago

Thank you for your 4-star rating of Haute Florist! We appreciate your feedback about the ordering process and that the flowers were delivered on time. We're glad that the recipient was happy with them. I will raise this with our Florist Manager. Thank you for choosing Haute Florist!

Posted 1 year ago

“I am assured the flower are beautiful and my daughter in law is happy with them. Many thanks.”

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Posted 1 year ago

Thank you Morag for your 4 star rating of Haute Florist! I'm thrilled that you are assured the flowers are beautiful and that your daughter-in-law is happy with them. Many thanks for your kind words!

Posted 1 year ago

“Good quality flowers delivered on time in perfect condition”

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Posted 1 year ago

Thank you, Scott, for your 4 star rating of Haute Florist! We are delighted to hear that you received good quality flowers delivered on time. Your satisfaction is our priority, and we are happy to have delivered a positive experience.

Posted 1 year ago

“I sent flowers to my daughter as a “congratulations” on her new job They arrives at the time promised and the flowers were fresh and pretty Only slight negative was that I paid for the extra large bouquet and I am glad I did because it wasn’t that generous in size”

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Posted 1 year ago

Thank you so much for providing a 4-star rating on Haute Florist! I'm glad the flowers arrived on time and that your daughter loved them. We do apologise for any disappointment caused by the size of the bouquet. i will feed this back to our Florist Manager. Best wishes, Rosie

Posted 1 year ago

“Flowers were beautiful and fresh, and really nicely presented. Ordered large size and so glad I did. The photos on the website are I feel very misleading in terms of size, otherwise if you don't upsize to Large, you could be disappointed.”

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Posted 1 year ago

Thank you for your 4-star rating of Haute Florist! We are happy to hear that you enjoyed the flowers, as they were both beautiful and fresh! We do apologise for any disappointment caused by the size of the bouquet. I will raise this with our Florist Manager. Thank you for your feedback!

Posted 1 year ago

“Good choice and price point. Flowers arrived on time and in lovely condition”

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Posted 1 year ago

Thank you, Kerry, for your 4-star rating of Haute Florist! We are delighted to hear that you were satisfied with our good selection, reasonable prices, and timely delivery of flowers in great condition. We truly appreciate you taking the time to share your positive experience and thank you for being a loyal customer!

Posted 1 year ago

“Good web site to order from out of country. Will definitely use again Rita Diver”

Helpful Report

Posted 1 year ago

Thank you Rita for your wonderful 4 star review of Haute Florist! We are so glad to hear that you had a great experience with us and found our website easy to use when ordering from out of country. We look forward to seeing you again soon!

Posted 1 year ago

“The flowers were lovely and my daughter, Linda, loved them. Unfortunately however they were delivered on the wrong day. Your confirmation correctly showed the delivery date of 19th, Linda's birthday, but you delivered them on the 18th when Linda was not at home.”

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Posted 1 year ago

Thank you for your 4-star rating of Haute Florist, John. We apologise for the mistake with Linda's delivery on her birthday. We are so glad your daughter loved the flowers and we will make sure to take extra care on all of your orders in the future.

Posted 1 year ago

“Appreciate to have the pet friendly option”

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Posted 1 year ago

Thank you so much for your 4-star rating of Haute Florist! We appreciate you taking the time to review our business. I will feed this back to the relevant department. Best wishes, Katie

Posted 1 year ago

“Beautiful flower, delivery was hassle free would definitely use again 😀”

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Posted 1 year ago

Thank you, Bev, for the 4-star rating for Haute Florist! We are thrilled to hear that your experience was great and that you loved the flowers.

Posted 1 year ago

“You were disappointing at first because you changed the delivery time to the next day but then it suddenly appeared that evening (only a bit later than stated). However, the flowers were abundant and lovely so everyone was happy 😃👌”

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Posted 1 year ago

Thank you for your 4 star rating of Haute Florist, Chloe! We apologise for the change in delivery time, and we're glad that the flowers were enjoyed. We appreciate your understanding and we hope you continue to be satisfied with our services.

Posted 1 year ago

“The delivery was timely and well organized. The only thing is that I thought the "premium" version of the bouquet would look more let's say premium. Otherwise, everything is very good.”

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Posted 1 year ago

Thank you so much for your 4-star rating of Haute Florist, Oxana! We are delighted to hear that you found the delivery to be timely and well organized. We are sorry to hear that you were expecting a more high-end version of the bouquet, but are happy to have you as a return customer. We are grateful for your business and look forward to helping you celebrate special occasions in the future.

Posted 1 year ago

“Lovely flowers, arrived on time to it's destination, only thing is the card is in the box and was not opened by recipient until later in the afternoon. Would be a better idea to place the card in an envelope on the box.”

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Posted 1 year ago

Thank you, Ann-Marie, for your 4-star rating of Haute Florist! We are glad to have delivered a lovely bouquet on time. We understand your concern about the card and will certainly consider an envelope for future deliveries. Thank you for your kind review!

Posted 1 year ago

Haute Florist is rated 4.7 based on 29,741 reviews