Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.70

4.7 Rating 27,344 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 27,344 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

enquiries@hauteflorist.co.uk

Location:

Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough
Halifax
HX3 5AX

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Haute Florist 5 star review on 24th April 2024

Gordon Mitcheson-Smith

3481

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and communication”

Helpful Report

Posted 22 seconds ago

“My friend loved the flowers”

Helpful Report

Posted 1 day ago

Dear Karen, Thank you so much for taking the time to rate Haute Florist with four stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Please don't hesitate to reach out if there's anything else we can assist you with. We would be more than happy to help in any way we can. Thank you again for your support! Best regards, Rosie

Posted 10 hours ago

“I had a problem with my order, some flowers had been missed, but this was quickly resolved by James.C. There was regular, speedy response to my emails and the problem quickly resolved. The flowers received were beautiful and fresh and I will definitely use Haute Florist in future.”

Helpful Report

Posted 5 days ago

Dear June, Thank you so much for your 4-star rating and for choosing Haute Florist! We are thrilled to hear that you were pleased with the beautiful and fresh flowers you received. We apologise for the missed flowers in your initial order, but we are glad that James was able to quickly resolve the issue for you. Our goal is to provide excellent customer service, and we appreciate your kind words regarding our regular and speedy email responses. We look forward to serving you again in the future, and please don't hesitate to reach out if you need anything else. Best regards, Rosie

Posted 1 day ago

“Fab flowers prompt delivery would use again 😊”

Helpful Report

Posted 5 days ago

Dear Sheila, Thank you so much for taking the time to rate Haute Florist with four stars! We truly appreciate your feedback and we're thrilled to hear that you had a positive experience with us. We're glad to know that our fabulous flowers and prompt delivery met your expectations. Your satisfaction means the world to us, and we're grateful for the opportunity to serve you. Thank you once again for your kind words and for choosing Haute Florist. We hope to have the pleasure of assisting you again in the future! Best regards, Rosie

Posted 1 day ago

“Lovely flowers to cheer my friend up!”

Helpful Report

Posted 1 week ago

Thank you so much for taking the time to rate Haute Florist with four stars. We truly appreciate your feedback and support. We are thrilled to hear that our lovely flowers helped to cheer your friend up. At Haute Florist, our aim is to bring happiness and beauty through our arrangements, and it's wonderful to know that we succeeded in doing so. Once again, thank you for choosing Haute Florist. We hope to have the pleasure of serving you again in the future. Warm regards, Rosie

Posted 1 week ago

“My friend received her bouquet and said it was the freshest prettiest bouquet she’s ever had”

Helpful Report

Posted 1 week ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and are thrilled to hear that your friend received the freshest and prettiest bouquet she's ever had. Providing our customers with top-quality and beautiful flowers is our utmost priority, and it's always rewarding to know that we've exceeded expectations. We are grateful for your support and hope to continue delivering exceptional floral arrangements in the future.

Posted 1 week ago

“Kept me update when the delivery was going to arrive”

Helpful Report

Posted 1 week ago

Dear Jacie, Thank you so much for taking the time to rate Haute Florist with 4 stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to hear that we were able to keep you updated on the delivery status. Ensuring that our customers are informed and updated is a top priority for us, and we're happy that it made a difference in your experience. Once again, thank you for your kind rating and for choosing Haute Florist. We hope to have the opportunity to serve you again in the future! Warm regards, Tom

Posted 1 week ago

“Beautiful flowers recipient rally please with them”

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Posted 1 week ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 1 week ago

“Bought as a 70th Birthday gift to be delivered to N.I. Receipient was delighted with them. Reduced amount of stars as I was told to expect email when flowers were despateched, I didn't get one and spent the day worrying whether they had been delivered or not.”

Helpful Report

Posted 1 week ago

Thank you so much for taking the time to review Haute Florist and for rating us 4 stars! We truly appreciate your feedback.We are delighted to hear that the recipient of our flowers was pleased with them as a 70th birthday gift. Bringing joy and happiness to our customers and their loved ones is our ultimate goal! We apologise for any inconvenience caused by the lack of email notification regarding the dispatch of your flowers. We understand how important it is to be kept informed, and we assure you that we are working to improve our communication system. Your concern is duly noted, and we will make sure to rectify this issue for a more seamless experience in the future. We value your continued support and look forward to serving you again soon! Thank you once again for choosing Haute Florist and sharing your thoughts with us. Your feedback helps us grow and provide better service to all our customers.

Posted 1 week ago

“Pretty arrangement delivered on time”

Helpful Report

Posted 2 weeks ago

Thank you so much for your wonderful 4-star rating of Haute Florist! We truly appreciate your feedback and support. We are delighted to hear that you received a pretty arrangement delivered on time. Our team takes great pride in ensuring that every order is handled with care and delivered promptly. Once again, thank you for choosing Haute Florist and for taking the time to share your positive experience with us. We look forward to having the opportunity to serve you again in the future. Warm regards, Rosie

Posted 1 week ago

“Very pleased with the bouquet I ordered. Arrived just in time.”

Helpful Report

Posted 2 weeks ago

Dear Rachel, thank you so much for taking the time to rate Haute Florist with four stars! We greatly appreciate your feedback and are thrilled to hear that you were pleased with the bouquet you ordered. Our team strives to deliver beautiful arrangements promptly, and we're glad to know that it arrived just in time. Your satisfaction means a lot to us, and we look forward to providing you with exceptional floral experiences in the future. Best regards, Rosie

Posted 1 week ago

“Flowers were beautiful but smaller in size than I expected (I chose large). The bouquet looked more like medium.”

Helpful Report

Posted 2 weeks ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and glad to hear that you found our flowers beautiful. We apologize for any inconvenience caused by the size of the bouquet. We strive to provide accurate descriptions and fulfill our customers' expectations. Please don't hesitate to reach out to our team, we would be more than happy to assist you with any concerns or requests in the future. Thank you once again for your support!

Posted 1 week ago

“Always a lovely experience”

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Posted 2 weeks ago

Dear Riccardo,Thank you so much for taking the time to leave a 4-star rating for Haute Florist. We truly appreciate your feedback and are glad to know you had a lovely experience with us.

Posted 1 week ago

“Beautiful bouquet, roses and flowers of rosemary. I thought that was so unique. One thing though, I wish my note was printed not handwritten.”

Helpful Report

Posted 2 weeks ago

Dear Viera, thank you so much for your lovely 4-star rating of Haute Florist! We greatly appreciate your feedback and are thrilled to hear that you enjoyed our beautiful bouquet with roses and flowers of rosemary. We take pride in creating unique arrangements that stand out. Thank you again for choosing Haute Florist, and we hope to have the opportunity to serve you even better in the future! Warm regards, Rosie

Posted 1 week ago

“Very happy with the service, however I would have given 5 stars if I had received a message, email or whatts app to say flowers had been delivered.”

Helpful Report

Posted 3 weeks ago

Dear Anne, Thank you so much for your 4-star rating of Haute Florist! We are delighted to hear that you are very happy with our service. We appreciate your feedback and understand that receiving a message, email, or WhatsApp notification upon flower delivery would have made your experience even better. We apologize for any inconvenience caused and assure you that we will work on improving our communication process. Once again, thank you for choosing Haute Florist. We hope to have the opportunity to serve you again in the future and provide you with a seamless experience that deserves 5 stars! Best regards, Rosie

Posted 1 week ago

“Ordering was easy,tracking of delivery was great & bouquet was beautiful”

Helpful Report

Posted 3 weeks ago

Dear Jane,Thank you so much for your wonderful 4-star rating of Haute Florist! We really appreciate your feedback. Ordering was indeed made easy, and our team is thrilled to hear that the tracking of delivery worked out well for you. We always strive to provide a seamless experience. We are extremely glad that you found the bouquet beautiful. We value your support and hope to serve you even better in the future! Best regards, Tom

Posted 1 week ago

“My mum was very happy with her birthday flowers. They arrived on her birthday and the lillies have lasted for over a week.”

Helpful Report

Posted 3 weeks ago

Dear Julia, Thank you for taking the time to rate Haute Florist with 4 stars. We greatly appreciate your feedback and are thrilled to hear that your mum loved her birthday flowers. We're glad that they arrived on time and that the lilies have remained beautiful for over a week. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon. Warm regards, Ellie

Posted 1 week ago

“My daughter was pleased to receive the bouquet as an Easter gift. It was delivered on the day booked being left in a safe place.”

Helpful Report

Posted 3 weeks ago

“Flowers were delivered to a third party, haven’t actually seen them, but told they were lovely”

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Posted 3 weeks ago

“Great service lovely flowers”

Helpful Report

Posted 4 weeks ago

Haute Florist is rated 4.7 based on 27,344 reviews