Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,982 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,982 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 24th July 2025

Anonymous

Haute Florist 5 star review on 29th May 2025

Declan Mcinnes

Haute Florist 5 star review on 26th May 2025

Dani Filmer

3787

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent choice of flowers, only negative comment, could not enter full address because I put postcode in and it does not show the full address. (In my order Athelstaneford not showing) Website fine otherwise 😊”

Helpful Report

Posted 1 month ago

Hello Charles, Thank you for your thoughtful review! We're pleased to hear that you were happy with our flower selection. We appreciate your feedback regarding the address input on our website, and we'll look into enhancing that feature to improve the ordering experience. Warm wishes, Rosie

Posted 1 month ago

“Quick and easy service. Perfect flowers. 100% recommend”

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Posted 1 month ago

Hello Raissa, Thank you for your glowing review! We're thrilled to hear that you found our service quick and easy, and that the flowers exceeded your expectations. Your recommendation means the world to us! Warm wishes, Katie

Posted 1 month ago

“Excellent choice of excellent quality flowers”

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Posted 1 month ago

Hello Sylvia, Thank you for your fantastic review! We're delighted to hear that you enjoyed the quality of our flowers. Providing excellent choices is our passion, and your kind words motivate us to keep up the great work! Warm wishes, Haute Florist

Posted 1 month ago

“great service”

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Posted 1 month ago

Hello Layla, Thank you for your fantastic review! We're delighted to hear you had great service, and we truly appreciate your support. Warm wishes, Haute Florist

Posted 1 month ago

“My granddaughter was very pleased with them ,it was her first wedding anniversary ,both she and her husband said how they brighten up the room .”

Helpful Report

Posted 2 months ago

Hello Margaret, Thank you for your lovely review! We're so pleased to hear that your granddaughter and her husband enjoyed the flowers and that they brightened up their special day. Warm regards, Haute Florist

Posted 2 months ago

“Flowers were nice and very we’ll packaged but expected a slightly bigger bunch than what my wife received”

Helpful Report

Posted 2 months ago

Hello, Thank you for your feedback! We're thrilled you liked the flowers and their packaging. We're always striving to meet expectations, and we'll take your comments into consideration to ensure brighter bunches in the future. Warm regards, Haute Florist

Posted 2 months ago

“Sent these flowers to my friends daughter She said they were absolutely beautiful”

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Posted 2 months ago

Hello, Thank you for your lovely review! We're delighted to hear that your friend's daughter found the flowers absolutely beautiful. Warm regards, Haute Florist

Posted 2 months ago

“Arrived next day - flowers looked fresh but perhaps there could have been more flowers for price however would use again”

Helpful Report

Posted 2 months ago

Hello Agnes, Thank you so much for your review! We're glad the flowers arrived fresh and appreciate your feedback regarding the quantity. We'll certainly keep this in mind as we continue to improve. Warm regards, Haute Florist

Posted 2 months ago

“My sister was delighted with her flowers - as I had also ordered a vase she was doubly delighted- it was her 80th birthday- thank you for bringing 😊 some joy to her life.”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for your lovely review! We're delighted to hear that your sister enjoyed her flowers and the vase. Warm regards, Haute Florist

Posted 2 months ago

“My daughter loved the flowers,”

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Posted 2 months ago

Hello Natalie, Thank you for your lovely feedback! We’re delighted to hear that your daughter loved the flowers. Warm regards, Haute Florist

Posted 2 months ago

“Great, easy website, delivered when requested and lovely flowers.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your lovely review! We’re delighted to hear that you found our website easy to use and that your flowers were delivered as requested. We appreciate your support and look forward to serving you again in the future! Best wishes, Rosie

Posted 2 months ago

“Flowers arrived on time”

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Posted 2 months ago

Hello David, Thank you for your great review! We're pleased to hear that your flowers arrived on time. We appreciate your feedback! Best wishes, Rosie

Posted 2 months ago

“The flowers were as good as the website suggested - Peone and Stocks bouquet. Recipient delighted with them. Did not arrive on the intended day, but customer service help chat and email was very good and it was sorted in 24 hrs.”

Helpful Report

Posted 2 months ago

Hello Judith, Thank you for your thoughtful review! We're so pleased to hear that the flowers matched your expectations and that the recipient was delighted. We appreciate your understanding regarding the delivery timing and are glad our customer service could assist you promptly. Best wishes, Rosie

Posted 2 months ago

“On time and attractive.”

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Posted 2 months ago

Hello, Thank you for your kind review! We're thrilled to hear that your order arrived on time and met your expectations in terms of attractiveness. Best wishes, Rosie

Posted 2 months ago

“I don't really have any complaints aside from delivery but that was due to royal mail rather than haute.”

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Posted 3 months ago

Hello, Thank you for your great review! We're glad to hear that you enjoyed your experience with us, and we appreciate your understanding regarding the delivery issue. Best wishes, Rosie

Posted 2 months ago

“The flowers and chocolates were much appreciated but communications were poor and the sender was not told when the gift had been delivered. It was a very hot day and it would have been good to know that the flowers had been delivered safely into the recipient's hands. i have no idea whether the delivery was on time or who made the delivery!”

Helpful Report

Posted 3 months ago

Hello Michelle, Thank you for your feedback! We’re glad to hear that the flowers and chocolates were appreciated. We sincerely apologise for the lack of communication regarding the delivery status. Best wishes, Rosie

Posted 3 months ago

“Flowers were beautiful, very pleased thank you”

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Posted 3 months ago

Hello Julie, Thank you for your kind words! We’re so glad to hear you were pleased with the beautiful flowers. Your satisfaction is what drives us, and we truly appreciate your support. Best wishes, Rosie

Posted 3 months ago

“My order arrived on time. Thank you. To improve things more, a text would be good to say it had been delivered safely.”

Helpful Report

Posted 3 months ago

Hello Christine, Thank you for your kind review! We're glad to hear your order arrived on time. We appreciate your suggestion about sending a delivery text – it’s a great idea, and we’ll definitely consider it to enhance our service. Thank you for sharing your thoughts, and we look forward to serving you again! Best wishes, Rosie

Posted 3 months ago

“The ervice and flowers were excellent my disappointment was that Royal Mail was used and the flowers left on the front door step in direct sun on a very hot day despite instructions to leave in shade inside side garden gate. Fortunately the occupiers arrangements had again changed and she was at home so flowers were saved.”

Helpful Report

Posted 3 months ago

Hello Andrea, Thank you for your thoughtful review! We're thrilled to hear you loved the service and flowers. We sincerely apologize for the delivery issue you experienced with Royal Mail, as we always aim to follow specific delivery instructions closely. We're relieved to know that the recipient was home to save the flowers from the heat. Your feedback is invaluable to us and will help us improve our future deliveries. We hope to have the opportunity to serve you again soon! Best wishes, Rosie

Posted 3 months ago

“Easy to use from Australia, lovely flowers”

Helpful Report

Posted 3 months ago

Hello, Thank you for your lovely review! We're so glad to hear that you found our service easy to use from Australia and that you enjoyed the flowers. Best wishes, The Haute Florist Team

Posted 3 months ago

Haute Florist is rated 4.7 based on 29,982 reviews