Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,964 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 29th May 2025

Declan Mcinnes

Haute Florist 5 star review on 26th May 2025

Dani Filmer

3785

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivered as ordered!😁”

Helpful Report

Posted 1 year ago

Thank you Karan for the 4 star rating of Haute Florist! We are delighted to hear that the flowers were delivered as ordered!

Posted 1 year ago

“Excellent flowers which were delivered on time and much appreciated. The only worry I had was that the email I received on ordering the bouquet did not give the address and I hoped everything was going to go smoothly, which it did!”

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Posted 1 year ago

Thank you so much for your 4-star review of Haute Florist! We are delighted that you enjoyed our excellent flowers and such timely delivery. We apologize for any confusion and possible worries you had from not hearing our delivery address - we are thrilled that everything went smoothly! We appreciate your kind words and happy to hear that you were looked after.

Posted 1 year ago

“The delivery, packaging and presentation of the flowers were faultless, stunning even. The colours and flowers choose within the arrangement was beautiful. However, unfortunately my flowers didn’t last long at all, and the roses died within 24h. I would use this company again, but perhaps a different arrangement”

Helpful Report

Posted 1 year ago

Thank you so much for the 4 star rating, Olivia! We appreciate your feedback. We're glad to hear that you liked the delivery, packaging, presentation, colors, and flowers chosen within the arrangement. It's disappointing to hear that your flowers didn't last long. We strive to provide the best possible service and we're sorry that it didn't meet your expectations this time round. Thank you for giving us a chance and we look forward to serving you again!

Posted 1 year ago

“The process to buy was easy and they have lots of different options. The only reason for the 4 stars is because they didn't deliver on the day I needed and paid for. it was a 90th birthday gift and arrived a day later. I still don't know how the flowers arrived and if they're going to last for long (as I haven't seen it). I would say that if it's a special occasion and you need it for a specific day, just be aware that it probably won't arrive on time...”

Helpful Report

Posted 1 year ago

Thank you for taking the time to write a review for us and thank you for your 4-star rating of Haute Florist. We really appreciate your honest feedback and it's unfortunate that the delivery was too late for your 90th birthday gift. I apologize for the inconvenience caused We take great pride in our selection of flowers and want to make sure customers are fully satisfied with their purchases. Thank you again for your review!

Posted 1 year ago

“Beautiful flowers but delivered on the wrong day. I was given the choice of Sunday delivery when booking - which was the actual day of my daughters birthday - but they were delivered a day early. Luckily her house mates hid them. The flowers were perfect so all was well!”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating of Haute Florist! We're sorry to hear about your delivery being sent a day early We deeply appreciate your feedback and will try our best to ensure that future deliveries are made on the specified date and time. Thank you for your understanding and continued support.

Posted 1 year ago

“Very quick delivery. Lovely flowers”

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Posted 1 year ago

Thank you so much for your kind words, Mandy! We are delighted to hear that you were impressed with the very quick delivery and found the lovely flowers to your taste. Your 4-star rating means a lot to us!

Posted 1 year ago

“Easy ordering process, good delivery options, and really nice flowers. Bunch not quite as large as I’d expected, but the overall quality was great, and that was definitely more important to me. First order and will be my go-to now, although will have to order large size. Shame there isn’t an XL now I’ve seen the delivered product.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 4-star rating of Haute Florist, Charles! We are delighted that you were pleased with the easy ordering process, delivery options, flowers, and overall quality. We apologize that the bunch wasn't quite as large as expected. We are thrilled that you will be making us your go-to florist for future orders! We hope you find the perfect size for your needs next time.

Posted 1 year ago

“Sadly flowers were a day late In delivery but were beautiful all same.”

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Posted 1 year ago

Thank you for rating Haute Florist 4 stars, Mary! We're very sorry to hear that the flowers were a day late in delivery, but we're glad that they were still beautiful. We appreciate you taking the time to leave us your feedback!

Posted 1 year ago

“Received flowers for my daughters 18th birthday.... Beautiful, great colours and very fresh on arrival”

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Posted 1 year ago

Thank you Michelle for your 4 star rating of Haute Florist! I'm so glad to hear that your daughter received beautiful flowers for her 18th birthday! It's wonderful that the colours and freshness of the blooms met your expectations. Your kind words mean a lot to us. Thank you!

Posted 1 year ago

“Flowers arrived on the correct day and the recipient said they are beautiful. I’ve deducted a star as I didn’t receive the email letting me know they had been delivered”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Haute Florist, Yvonne. I appreciate you taking the time to share your experience. I'm glad to hear that the flowers arrived on the correct day and that the recipient said they are beautiful. I apologize that you did not receive the email notification of delivery. We strive to use the best methods to ensure timely delivery and complete customer satisfaction. Thank you again for your feedback.

Posted 1 year ago

“I ordered the flowers for delivery to a friend, so did not see them myself. The recipient was delighted with them. The order was delivered within 24 hours, which is very satisfactory.”

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Posted 1 year ago

Thank you for rating Haute Florist 4 stars! I'm so pleased to hear that the flowers were delivered to your friend and that they were delighted with them. I'm also glad to hear that our delivery service lived up to the standard you expected and that the order was delivered within 24 hours. We thank you for your business and hope to serve you again!

Posted 1 year ago

“The recipient was very pleased with her flowers, however they did not look quite as full as the photograph they were chosen from.”

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Posted 1 year ago

Thank you for your 4 star rating of Haute Florist, Caroline. We take pride in providing our customers with the most beautiful, vibrant and full flowers, so we apologize that the flowers may not have been to your desired look. However, we are glad to hear that the recipient was pleased. Thank you again!

Posted 1 year ago

“Ample amount of flowers. Fast delivery 👍”

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Posted 1 year ago

Thanks for the 4 star rating, Martyn! We're glad to hear you liked our ample amount of flowers and fast delivery. We appreciate your positive review!

Posted 1 year ago

“Very beautiful the colour matches with the hat box. I couldn't find the exact size of the box and flowers they are small. Delivered on time. Thanks again”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating of Haute Florist! We are thrilled to hear you were very pleased with the colour matching the hat box, and also that the delivery was on time! We are sorry that the size of the box and flowers were smaller than expected, but we hope you are happy with the overall purchase nonetheless. Thanks again!

Posted 1 year ago

“I have used Haute several times, the recipient has always said that the flowers arrive in good condition. The photos on the website are a true representation.”

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Posted 1 year ago

Thank you so much for your 4 star rating of Haute Florist! I'm so pleased to hear that the recipient has always said that the flowers arrive in good condition, and it's great to know that the photos on our website are a true representation. We appreciate your feedback and support!

Posted 1 year ago

“The flowers are beautiful. My order was delivered wrong (standard bouquet instead of large) after a few emails back and forth the matter was resolved and I am thankful for that. I think the amount of each flower that you receive in each size on the description of the bouquets would be really helpful and photos of a standard and a large. Overall a good experience.”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Haute Florist! We appreciate you taking the time to share your experience with us. We apologize for your incorrect order, and we appreciate that you worked with us to get the right bouquet. We are happy to hear that you had a good experience overall. Again, thank you for your great review!

Posted 1 year ago

“Flowers arrived on time and were good”

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Posted 1 year ago

Thank you, Peter, for your 4 star rating of Haute Florist! We are glad to hear that your flowers arrived on time and were good. Your feedback is appreciated!

Posted 1 year ago

“Ordered the flowers for friends' anniversary. They were very pleased with the beautiful flowers. Only issue I have is that the communication/notifications to me were addressed to my friend instead of to me. Hence, I've rated the service 4 stars.”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Haute Florist. We are pleased to hear that your friends were very happy with the beautiful flowers that you ordered for their anniversary. We apologize for any inconvenience caused due to the communication issue. We appreciate your feedback!

Posted 1 year ago

“I ordered flowers for a friend who was recovering from ill health. My friend was very happy with the flowers. And the selection was exactly as I ordered. Therefore, I am thoroughly happy with the service. The issue I have is the communications/notifications that I received were addressed to my friend instead of me. Hence, my 4 star rating.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Haute Florist. I am glad that the flowers made your friend happy and that the selection was exactly as ordered. I apologize for the issue with the communication and notifications being addressed to your friend instead of you. We value your feedback and are always looking for ways to improve our service. Thank you for your thoughtful review!

Posted 1 year ago

“Hopefully the flowers I chose for my goddaughter were successful, they were sent by Royal Mail , could not get them up on my internet , to see. What I had ordered. It was for September 12th . Would be grateful if you could confirm that all was ok . Total order was 55pounds. Mrs Rita Fewtrell.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating of Haute Florist! We are sorry that you were unable to see what you had ordered via the internet - I can confirm your order was delivered on the 12th as requested. Best wishes, Katie

Posted 1 year ago

Haute Florist is rated 4.7 based on 29,964 reviews