Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,961 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 29th May 2025

Declan Mcinnes

Haute Florist 5 star review on 26th May 2025

Dani Filmer

3785

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were fabulous but unfortunately both times I’ve used you you did not include a gift card to say who the flowers were from which was NOT good”

Helpful Report

Posted 3 years ago

“Lovely flowers and arrived the next day, but I found the size very misleading. I ordered medium, having been led to believe by the website that I'd be getting a bouquet of similar size as featured in the photos. What actually arrived was much smaller, with far fewer flowers than the photos which made me question whether it was in fact a small. I was told the florist had looked into it (incl. photos I sent) and I was indeed sent was medium....”

Helpful Report

Posted 3 years ago

“Good quality flowers and next day delivery as promised, but the size of the bouquet was pretty disappointing in comparison to the website photo, and given the price. Thankfully my mum was happy for the thought, but the bunch looked especially small when displayed next to another bunch she received the sae day. Had photos, but it doesn’t seem to give me the option to attach them to this review.”

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Posted 3 years ago

“Hmm. The flowers were a bit disappointing. Not as good as usual”

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Posted 3 years ago

“Flower were nice, personally I thought the picture was better than what arrived. I had specified delivery for 14th Feb but they were delivered in the 13th which was disappointing.”

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Posted 3 years ago

“Although the bouquet i sent looked fresh it was nothing like the picture of the ones chosen.. It had been filled up with cheap chrysanthemums. Disappointed. It wont let me upload photos 🤷‍♀️”

Helpful Report

Posted 3 years ago

“Beautiful roses but not as large as luxurious as stated, especially for the price. (This was the reason I ordered these particular ones). I wish I ordered the cheaper bouquet instead, which looked more appealing.”

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Posted 3 years ago

“Received flowers for my wife today. Can’t fault delivery or how the flowers were packed and wrapped. However, the 14 stems and small amount of foliage didn’t match up to the photo on the site and were, in my opinion, grossly over priced. £28 for 14 tulips that are tiny and would cost a fraction of the price from a supermarket. I will not be using your company again; at least be a bit more accurate with the description”

Helpful Report

Posted 3 years ago

“Ordered these double flowering lilies on Friday for next day delivery service Saturday and they weren’t delivered until Monday. I understand that once given to the Royal Mail, it’s out of your hands.. but maybe give an option for expedited shipping or don’t say that the flowers will be next day delivery, maybe say 2 day shipping for most flowers. Other than the shipping issue, the flowers were very pretty. Some of the flowers had already bloomed, but some are still buds.”

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Posted 3 years ago

“The orchids are wonderful but it is slightly disappointing to find out what adjusting the colour means. I think they would be impressive even white because they are big!”

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Posted 3 years ago

“I didn’t receive the bunch of flowers I paid for. It looks like a much cheaper bunch.”

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Posted 3 years ago

“Overall...nice, but the roses weren't the best. Also, didn't receive any flower food, double checked and couldn't find any in the packaging.”

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Posted 3 years ago

“The flowers arrived on time but were slightly wilted. For the price I paid, I expected the bouquet to be much larger. Still very pretty but not as expected”

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Posted 3 years ago

“Flowers were delivered a day earlier than requested and no notification email received that they had been despatched. Luckily the recipient was in & pleased with the flowers. Apart from that hiccup, no complaints.”

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Posted 3 years ago

“Ordering a bit complicated and not entirely clear. Recipient pleased with flowers and they arrived as planned.”

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Posted 3 years ago

“Having always used this company I was disappointed to hear that quite a few of the flowers had wilted when they arrived”

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Posted 3 years ago

“Delivery was good as usual. Flowers presented were nice, just a bit sparse compared to last order. Central flower, South African Protea never fully opened.”

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Posted 3 years ago

“Would have preferred the orchid with yellow inner rather than the pink. Second time of receiving pink.”

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Posted 3 years ago

“I am very pleased with the bouquet that I ordered. However, it was delivered a day late without explanation. This is disappointing as it was for a birthday treat. I hope I am duly compensated so confidence is restored. I gave 3 stars as a result of delay. Otherwise, 5 stars would have been in order. 🙏”

Helpful Report

Posted 3 years ago

“Nice flowers bit didn't arrive on the delivery date that I had selected.”

Helpful Report

Posted 3 years ago

Haute Florist is rated 4.7 based on 29,961 reviews