Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.70

4.7 Rating 27,597 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 27,597 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

enquiries@hauteflorist.co.uk

Location:

Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough
Halifax
HX3 5AX

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Haute Florist 5 star review on 19th May 2024

Louisa Harper

Haute Florist 5 star review on 18th May 2024

Dee Lewis

Haute Florist 5 star review on 17th May 2024

Anonymous

3517

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers arrived on time but were slightly wilted. For the price I paid, I expected the bouquet to be much larger. Still very pretty but not as expected”

Helpful Report

Posted 2 years ago

“Flowers were delivered a day earlier than requested and no notification email received that they had been despatched. Luckily the recipient was in & pleased with the flowers. Apart from that hiccup, no complaints.”

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Posted 2 years ago

“Ordering a bit complicated and not entirely clear. Recipient pleased with flowers and they arrived as planned.”

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Posted 2 years ago

“Having always used this company I was disappointed to hear that quite a few of the flowers had wilted when they arrived”

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Posted 2 years ago

“Delivery was good as usual. Flowers presented were nice, just a bit sparse compared to last order. Central flower, South African Protea never fully opened.”

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Posted 2 years ago

“Would have preferred the orchid with yellow inner rather than the pink. Second time of receiving pink.”

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Posted 2 years ago

“I am very pleased with the bouquet that I ordered. However, it was delivered a day late without explanation. This is disappointing as it was for a birthday treat. I hope I am duly compensated so confidence is restored. I gave 3 stars as a result of delay. Otherwise, 5 stars would have been in order. 🙏”

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Posted 2 years ago

“Nice flowers bit didn't arrive on the delivery date that I had selected.”

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Posted 2 years ago

“Flowers were lovely but they didn’t arrive on time! Also my discount code didn’t work.”

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Posted 2 years ago

“Delivery one day late sadly”

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Posted 2 years ago

“Could have been clearer which bouquets were available for delivery straight away, and which weren’t available until after Christmas. But once a bouquet was dispatched it was well received. Haute bouquets seem to have the wow factor, so will use again.”

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Posted 2 years ago

“The flowers were beautiful. However, I am disappointed in the size of the bouquet. l ordered a large. When I saw the size of the bouquet it does not look large.”

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Posted 2 years ago

“Was pleased the Christmas Bouquet that I sent was well received and as described as I have had several issues with the previous flower gifts sentover the last 6 months from Haute and not had the best response from customer services .”

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Posted 2 years ago

“Have not seen the flowers as they were a gift but they were delivered on time”

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Posted 2 years ago

“Flowers look OK, maybe not as nice as advertised but OK, arrived one day later than requested.”

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Posted 2 years ago

“My friend absolutely loved her flowers however the delivery was a little disappointing. I'd left instructions in case no one was home but Royal Mail ignored them and delivered the flowers a day later. Not the end of the world but not the birthday treat I'd hoped for either.”

Helpful Report

Posted 2 years ago

“Bit disappointed as she didn’t receive them on the day arranged. Got delivered to a totally different place. Though can’t really blame the florist, more so the Royal Mail. Otherwise she loved them. Thank you”

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Posted 2 years ago

“A surprise gift from friends in Australia. Beautiful flowers but disappointed that after a few days some of the flowers started to die. Received the flowers on Saturday 6th November. Friends that sent the flowers were delighted that they were delivered the day after they had placed the order. Tried to include pictures but system wouldn’t allow.”

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Posted 2 years ago

“The flowers arrived a day late. But were lovely. Bit dissapointed as it was my Aunties 86 th birthday and she lives 600 miles away from me..”

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Posted 2 years ago

“Have used haute before, very reliable with delivery dates, orchard plant was nice, but smaller than it looks in picture, and ordered white and got pink, but pretty plant”

Helpful Report

Posted 2 years ago

Haute Florist is rated 4.7 based on 27,597 reviews