Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,714 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,714 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th May 2025

3752

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy ordering process. Who they were gifted to thought they were beautiful. My only thoughts is that I ordered a medium size bouquet and it looked on the small side.”

Helpful Report

Posted 11 months ago

Dear Margaret, thank you so much for taking the time to share your positive feedback and awarding us a 4-star rating for your Haute Florist experience. We truly appreciate it!

Posted 11 months ago

“Was very impressed with the service and quality of the flowers. I found it very easy to organise from Australia and it was helpful to know when it was delivered”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We greatly appreciate your positive feedback and are thrilled to hear that you were impressed with the service and quality of the flowers. We understand how important it is for our customers, especially those organizing from abroad, to have a seamless experience. We are delighted that you found it easy to organize the delivery from Australia and that our communication regarding the delivery time was helpful to you. Once again, thank you for choosing Haute Florist and for sharing your wonderful experience. We look forward to serving you again in the future! Best regards, Katie

Posted 11 months ago

“Fantastic flowers stunned my Mum on her dpecial day. Arrived early in the day and in fantastic condition. Due had to split between two vases!”

Helpful Report

Posted 11 months ago

Dear Katy, Thank you so much for taking the time to leave us a 4-star rating for Haute Florist! We truly appreciate your feedback and are thrilled to hear that the flowers we sent for your Mum's special day were able to stun her. It's fantastic to know that they arrived early in the day and in such fantastic condition. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to have the opportunity to serve you and deliver more stunning flowers in the future! Best regards, Rosie

Posted 11 months ago

“Excellent service.Flowers arrived in wonderful condition.Reciever of them very impressed.Thank you.”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your positive feedback. We are delighted to hear that our service met your expectations and that the flowers arrived in wonderful condition. It brings us great joy to know that the recipient of the flowers was impressed. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future.

Posted 11 months ago

“Excellent”

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Posted 11 months ago

Hello Victoria, Thank you for your 4-star review. We hope the flowers were well received.

Posted 11 months ago

“No complaints about the flowers which were lovely but I'm afraid that Royal Mail's service continues to be poor.”

Helpful Report

Posted 11 months ago

Hello James, Thank you for your feedback, and we're glad to hear that you were pleased with the flowers. However, we apologise for any inconvenience caused by the delivery service. We'll certainly look into this matter further to see how we can improve the overall experience for our customers. If you have any further concerns or need assistance in the future, please don't hesitate to reach out to us.

Posted 11 months ago

“My birthday friend loved the peonies. Some were fully open, others closed. Delivery didn’t go smoothly but Royal Mail made a Saturday afternoon delivery to her home.”

Helpful Report

Posted 11 months ago

Dear Polly,Thank you so much for your lovely 4-star rating of Haute Florist! We truly appreciate your feedback and for taking the time to share your experience with us. We are thrilled to hear that your birthday friend loved the peonies. Best regards, Tom.

Posted 11 months ago

“Easy to order and friend said they were lovely”

Helpful Report

Posted 11 months ago

Dear Karen,Thank you so much for your 4-star rating and taking the time to review Haute Florist! We truly appreciate your feedback and are thrilled to hear that your friend loved our flowers. We take pride in making the ordering process as easy as possible, and it's wonderful to know that it was a hassle-free experience for you. Our goal is to bring joy and beauty through our floral arrangements, and your kind words encourage us to keep delivering exceptional service. Once again, thank you for choosing Haute Florist. We are grateful for your support and hope to serve you again in the future. Best wishes, Tom.

Posted 11 months ago

“Delivered on time. As described”

Helpful Report

Posted 11 months ago

Dear Rachael,Thank you so much for taking the time to rate Haute Florist with 4 stars. We greatly appreciate your feedback and we're thrilled to hear that your order was delivered on time and as described. We're glad to know that we were able to meet your expectations. Once again, thank you for choosing Haute Florist. We truly value your support and we look forward to serving you again in the future. Warm regards, Tom.

Posted 11 months ago

“Very pretty flower arrangement.”

Helpful Report

Posted 11 months ago

Dear Anne,Thank you so much for taking the time to leave us a 4-star rating! We sincerely appreciate your feedback and are thrilled to hear that you found our services at Haute Florist to your liking. We are glad that you were delighted by the exquisite beauty of our flower arrangement. Our team strives to curate stunning floral designs that leave a lasting impression. Once again, thank you for your kind words and for choosing Haute Florist. We hope to have the opportunity to serve you again in the future! Best regards, Tom.

Posted 11 months ago

“Good customer service”

Helpful Report

Posted 1 year ago

Dear Jasmine, thank you so much for taking the time to rate Haute Florist with 4 stars. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Thank you once again for choosing Haute Florist and for your valuable support. Best regards, Rosie

Posted 11 months ago

“I didn’t see the flowers but the recipient was delighted. Thank you”

Helpful Report

Posted 1 year ago

Dear Mrs Foster, Thank you so much for taking the time to leave us a 4-star rating! We greatly appreciate your feedback and are thrilled to hear that the recipient of our Haute Florist was delighted. Your kind words made our day! Thank you once again for choosing Haute Florist. We look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Efficient and professional. Easy process to order and have the flowers delivered on time.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 4-star rating of Haute Florist! We greatly appreciate your support and feedback. We're thrilled to hear that you found our service efficient and professional. We strive to provide an easy ordering process and ensure timely delivery of beautiful flowers. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Thank you for choosing Haute Florist!

Posted 1 year ago

“I found it difficult to place the order and could not speak to anyone. The robot was less than useless. The service and tracing and delivering were excellent. My friend could smell their lovely perfume through the box! Absolutly excellent.”

Helpful Report

Posted 1 year ago

Dear Anne, thank you so much for your 4-star rating of Haute Florist. We sincerely appreciate your feedback and are thrilled to hear that the service from ordering to delivering was excellent. We apologise for any difficulties you experienced while placing the order and not being able to speak to anyone. We understand how frustrating that can be. Rest assured, we are continuously working to improve our systems and ensure a smoother ordering process for our valued customers like yourself. It brings us great joy to hear that your friend enjoyed the beautiful scent of our flowers, even through the box! We strive to provide the highest quality products, and it seems like our efforts paid off. Once again, thank you for sharing your experience with us. We truly appreciate your support, and we look forward to serving you again in the future. Warm regards, The Haute Florist Team

Posted 1 year ago

“Lovely flowers. Just as on the web site.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and are thrilled to hear that you found our flowers to be lovely. Thank you once again for choosing Haute Florist, and we look forward to serving you again in the future! Warm regards, Haute Florist Customer Support

Posted 1 year ago

“Fresh quality flowers, well presented and delivered on time.”

Helpful Report

Posted 1 year ago

Dear Mr Parker, Thank you so much for awarding Haute Florist with a fantastic 4-star rating! We greatly appreciate your support and kind words about our services. We are thrilled to hear that you found our flowers fresh, of top quality, and well-presented. Our team takes great pride in hand-selecting the finest blooms to create stunning arrangements for our customers. Moreover, we are delighted to know that your order was delivered promptly. We understand the importance of timely delivery, especially when it comes to special occasions and events. Once again, thank you for taking the time to share your positive experience with us. We truly value your feedback and hope to serve you even better in the future. Warmest regards, Rosie

Posted 1 year ago

“Delivery on time and choice of flowers very good and value for money”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback. We are glad to hear that you found our delivery on time and the choice of flowers to be very good. At Haute Florist, we always strive to provide a wide selection of high-quality flowers to meet our customers' preferences. Additionally, we are thrilled to know that you found our services to be a great value for money. Your satisfaction is our top priority, and we are grateful for your support. If there's anything more we can do to enhance your experience, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, Katie

Posted 1 year ago

“The recipient said the flower box was beautiful and the red roses were their favourite flower. Well done for selecting such lovely roses.”

Helpful Report

Posted 1 year ago

Thank you so much for sharing your positive experience and giving us a 4-star rating! We truly appreciate your feedback and are thrilled to hear that your recipient was delighted with the flower box. It brings us great joy to know that the red roses, their favorite flower, created such a special moment. We take pride in selecting only the most beautiful roses for our arrangements. Thank you again for choosing Haute Florist, and we look forward to serving you again in the future! Warm regards, Rosie

Posted 1 year ago

“Delivered a bit late in the day....but overall recommended”

Helpful Report

Posted 1 year ago

Thank you, Jerome, for your 4-star rating of Haute Florist! We appreciate your feedback and are glad to hear that you recommend us overall. We apologise for the slight delay in delivery and will strive to improve our timings in the future. Thank you for choosing Haute Florist and we hope to serve you even better in your next flower-gifting experience!

Posted 1 year ago

“Prompt delivery of Spring Harmony flowers.”

Helpful Report

Posted 1 year ago

Dear Rose, Thank you so much for taking the time to leave your wonderful 4-star rating for Haute Florist! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Once again, thank you for choosing Haute Florist. We hope to serve you again in the future and provide you with even more exceptional floral experiences. Warmest regards, Katie

Posted 1 year ago

Haute Florist is rated 4.7 based on 29,714 reviews