Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,713 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th May 2025

3752

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were beautiful and fresh”

Helpful Report

Posted 10 months ago

Dear Dorothy, Thank you so much for leaving a 4-star rating for Haute Florist! We truly appreciate your support and kind words. Thank you again for choosing Haute Florist. We look forward to serving you again in the future! Warm regards, Tom

Posted 9 months ago

“very easy to navigate the website and the flowers are absolutely beautiful”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars. We sincerely appreciate your feedback and we are thrilled to hear that you found our website very easy to navigate. Our team works hard to provide a seamless browsing experience for our valued customers like you. Moreover, we are delighted that you were impressed by the beauty of our flowers. It brings us joy to know that our arrangements have managed to brighten up your day. Once again, thank you for your kind words and your support. We hope to continue serving you with the same level of excellence in the future. Best regards, Katie

Posted 9 months ago

“Prompt delivery and in touch along the way with messages regarding delivery times”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We really appreciate your feedback and we're thrilled to hear that you had a positive experience with our prompt delivery service. We pride ourselves on keeping our customers informed every step of the way, and we're glad that our messages regarding delivery times were helpful to you. We hope to have the opportunity to serve you again in the future! Kind regards, Tom.

Posted 10 months ago

“Flowers were lovely and arrived in the requested time period.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and are thrilled to hear that you found our flowers lovely and that they arrived within the requested time period. We sincerely value your support and look forward to serving you again in the future. Should you need any further assistance, please do not hesitate to contact us. Warm regards, Rosie

Posted 10 months ago

“Recipient thought the flowers were lovely”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service. We value your support and encourage you to reach out to us if there is anything else we can assist you with. We strive to continuously improve our services and make each customer's experience exceptional. Thank you again for choosing Haute Florist. Warm regards, Rosie

Posted 10 months ago

“Delivered on time and flowers were beautiful”

Helpful Report

Posted 10 months ago

Thank you for your fantastic 4-star rating of Haute Florist! We sincerely appreciate your feedback and are delighted to hear that you found our service and products satisfactory. Delivered on time and flowers were beautiful - these words truly warm our hearts. It was an absolute pleasure serving you, and we look forward to providing you with more exceptional experiences in the future.

Posted 10 months ago

“The quality of the flowers was very good. I have used this company previously always very good. Unfortunately did not arrive on the required day but a day later, unfortunately Royal Mail not reliable.”

Helpful Report

Posted 10 months ago

Dear David, Thank you so much for taking the time to give us a 4-star rating for Haute Florist. We truly appreciate your feedback. We're thrilled to hear that you found the quality of our flowers to be very good. It's always a pleasure to serve customers like you who appreciate the beauty and freshness of our arrangements. We apologise for the delay in the delivery of your order. We understand the importance of receiving your flowers on the required day, and we're sorry that Royal Mail's reliability fell short in this instance. We will take your feedback into consideration and work towards making improvements to prevent such delays in the future. Thank you once again for choosing Haute Florist. We hope to have the opportunity to serve you in the near future and provide you with an even better experience. Warm regards, Rosie

Posted 10 months ago

“Excellent quality and service”

Helpful Report

Posted 10 months ago

Dear Diane, Thank you so much for taking the time to leave a 4-star rating for Haute Florist. We truly appreciate your thoughtful feedback and are glad to hear that you had a positive experience with us. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Rosie

Posted 10 months ago

“I've ordered two bouquets from Haute florists recently. Both were very different from anything offered by other internet florists.Definitely superior.I have only seen photographs of one that I sent but I was very pleased with the quality.I will use Haute again.”

Helpful Report

Posted 10 months ago

Dear Jann, thank you so much for your wonderful 4-star rating of Haute Florist! We greatly appreciate your feedback and are thrilled to hear that you found our bouquets to be unique and superior compared to other online florists. Your satisfaction is our top priority, and we are delighted that the quality of the flowers met your expectations. Once again, thank you for your kind words and for being a valued member of our Haute Florist community. We look forward to serving you again in the future! Warm regards, Tom

Posted 10 months ago

“I've purchased flowers from various on line florists and via intaflora and received from various companies. Lately I have been very disappointed and complained about the quality on more than one occasion. But I was sent photographs of the two bouquets I purchased from Haute and they were lovely. I will definitely use again”

Helpful Report

Posted 10 months ago

Hello Jann, Thank you so much for your feedback! We're thrilled to hear that you were pleased with the quality of the bouquets you purchased from Haute Florist. Ensuring beautiful and high-quality flowers is a top priority for us, and we're glad to hear that our bouquets met your expectations. We truly appreciate your decision to use our services again in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to serving you again!

Posted 10 months ago

“Ordering these was simple enough, as was paying for them as the site is Paypal enabled. Bonus! Flowers were delivered on the correct day to the correct address. My sister was very happy with the flowers.”

Helpful Report

Posted 10 months ago

Hello, Thank you for your wonderful review! We're delighted to hear that your ordering experience was straightforward and that our PayPal option was convenient for you. It's great to know that the flowers were delivered on time and brought joy to your sister. If you ever need more flowers or gifts in the future, we're here to help. Wishing you and your sister all the best!

Posted 10 months ago

“Dealt with a small issue swiftly and generously, so happy with overall experience ordering for first time with Haute Florist. Beautiful flowers delivered safely and on time. Thank you!”

Helpful Report

Posted 10 months ago

Hello Chris, Thank you very much for your thoughtful review! We're delighted to hear that you had a positive experience with Haute Florist, especially as a first-time customer. Resolving any issues swiftly and generously is a priority for us, and we're glad we could meet your expectations. It's wonderful to know that the flowers arrived safely and on time, and that you found them beautiful. We truly appreciate your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you once again!

Posted 10 months ago

“My sister loved the orchid. Thank you”

Helpful Report

Posted 10 months ago

Hello, Thank you for your kind words! We’re so happy to hear that your sister loved the orchid. It’s always a pleasure to help bring a smile to someone’s face. We look forward to assisting you with more beautiful gifts in the future! Best regards, The Haute Florist Team

Posted 10 months ago

“Great bouquets, speedy delivery - even to Northern Ireland - which can often be hard to find”

Helpful Report

Posted 10 months ago

Hello Susan, thank you so much for your wonderful 4-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Thank you once again for choosing Haute Florist. We look forward to serving you again in the future! Warm regards, Rosie

Posted 10 months ago

“The flowers arrived next day and looked very fresh. My friend was thrilled. I chose the medium size bunch. It looked lovely but my only criticism would be there seemed to be too much green foliage compared when with the picture shown fof the available options.”

Helpful Report

Posted 10 months ago

Hello Patricia, thank you so much for taking the time to rate Haute Florist with four stars. We are delighted to hear that the flowers you ordered arrived the next day and were very fresh. It brings us great joy to know that your friend was thrilled with them. Once again, we truly appreciate your support and for choosing Haute Florist. Should you have any further suggestions or require any assistance, please do not hesitate to reach out to us. We look forward to serving you again in the future! Warm regards, Rosie

Posted 10 months ago

“Flowers I ordered were delivered on time and lovely. I would use Haute flowers again no problem.”

Helpful Report

Posted 10 months ago

Hello Mary, thank you so much for taking the time to leave a 4-star rating for Haute Florist! We truly appreciate your support. We're glad to hear that the flowers you ordered were delivered on time and were lovely. It means a lot to us that you had a positive experience with our service. We would be more than happy to assist you again in the future. If you ever need any floral arrangements, please don't hesitate to reach out. Thank you once again for choosing Haute Florist! Best regards, Rosie

Posted 10 months ago

“Flowers were ordered for a family. Very pleased with the product but would have preferred an sms with delivery time.”

Helpful Report

Posted 10 months ago

Hello Lynne, thank you so much for taking the time to leave us a wonderful 4-star review for Haute Florist. We sincerely appreciate your feedback and are thrilled to hear that you were pleased with the product. Once again, thank you for choosing Haute Florist. We genuinely appreciate your support and hope to have the opportunity to serve you again in the future. Best regards, Rosie

Posted 10 months ago

“I ordered some peonies that died almost immediately. However the florists sent a new bouquet of flowers straight away. I was especially pleased because after an operation was staying with my sister while I recovered. The flowers were for her and her husband. So than you Haute florists for that gesture which was appreciated. The new bouquet of lilies and roses and mixed flowers was lovely. Sometimes things go wrong but you made the gesture so many thanks”

Helpful Report

Posted 10 months ago

Hello Mary, Thank you so much for taking the time to give Haute Florist a 4-star rating! We greatly appreciate your feedback and are delighted to hear that you were pleased with your overall experience. We sincerely apologize for the unfortunate incident with the peonies that didn't last long. However, we are thrilled to know that our florists promptly addressed the issue by sending you a fresh bouquet of lilies, roses, and mixed flowers. Your kind understanding and appreciation during your recovery period meant a lot to us. Thank you once again for your kind words and for choosing Haute Florist. We hope to have the pleasure of serving you again soon. Warm regards, Tom.

Posted 10 months ago

“Great company lovely flowers last one was a bit smaller than hoped”

Helpful Report

Posted 10 months ago

Hi Alison, thank you so much for your fantastic 4-star rating of Haute Florist! We truly appreciate your support and feedback. We are thrilled to hear that you think we are a great company and that you loved our lovely flowers. We take pride in delivering beautiful arrangements to our customers. Once again, thank you for choosing Haute Florist and for taking the time to let us know about your experience. We look forward to serving you again in the future! Warm regards, Rosie

Posted 10 months ago

“Flowers are lovely, sunflowers and roses and arrived in good condition.”

Helpful Report

Posted 11 months ago

Dear [Reviewer],Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and are delighted to hear that you found our flowers lovely, particularly the sunflowers and roses. Ensuring that our blooms arrive in good condition is of utmost importance to us, so we're thrilled to know that they met your expectations. Thank you once again for choosing Haute Florist. We look forward to serving you again in the future! Best wishes, Rosie

Posted 11 months ago

Haute Florist is rated 4.7 based on 29,713 reviews