Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.70

4.7 Rating 27,434 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 27,434 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

enquiries@hauteflorist.co.uk

Location:

Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough
Halifax
HX3 5AX

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Haute Florist 5 star review on 3rd May 2024

3494

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My partner loved them”

Helpful Report

Posted 5 months ago

Thank you so much for your 4 star rating of Haute Florist. I truly appreciate your kind words and am glad that you enjoyed the services we offer. My partner loved them too!

Posted 5 months ago

“Arrived on time and at the right address. More than eflorist could do!”

Helpful Report

Posted 5 months ago

Thank you for your 4 star rating of Haute Florist, Martyn! We are delighted that you were satisfied with our service - it's wonderful to hear that the flowers arrived on time and at the right address.

Posted 5 months ago

“My friend was delighted but I was a little disappointed about the size of the bouquet”

Helpful Report

Posted 5 months ago

Thank you for your 4 star rating, we appreciate your feedback. We're glad your friend was delighted with Haute Florist's bouquet. We understand that you may have been disappointed with the size of the bouquet and we apologize for any inconvenience. We're committed to providing our customers with the best quality and service, and strive for complete satisfaction.

Posted 5 months ago

“Very nice, but coming from Holland we had expected a larger bouquet.”

Helpful Report

Posted 5 months ago

Thank you for your 4-star rating of Haute Florist. We're glad to hear that you found our service to be very nice. We apologize that you were expecting a larger bouquet; we will take your feedback into consideration as we review our services.

Posted 5 months ago

“Flowers are very nice and the delivery was within schedule,my friend loves them”

Helpful Report

Posted 5 months ago

Thank you for your 4 star rating of Haute Florist! We're so pleased to hear that the flowers were very nice and the delivery was within schedule, and that your friend loved them! We appreciate your kind words and your feedback.

Posted 5 months ago

“For the price I expected more flowers but they were beautiful and the recipient loved them! Great fast delivery service too.”

Helpful Report

Posted 5 months ago

Thank you so much for your 4 star rating of Haute Florist! We are so pleased to hear that the flowers were beautiful and the recipient loved them. We are glad that you liked our fast delivery service too. We hope to serve you again soon!

Posted 5 months ago

“My friend assures me the flowers are beautiful and she is very happy with them ♥️”

Helpful Report

Posted 5 months ago

Thank you, Hazel, for your 4-star rating of Haute Florist! I'm glad your friend enjoyed the flowers and was so pleased with them.

Posted 5 months ago

“Delivered on time and the recipient said the bouquet was beautiful- so thank you”

Helpful Report

Posted 5 months ago

Thank you so much for your 4 star rating of Haute Florist! We are delighted to hear that the bouquet was delivered on time and that the recipient said it was beautiful. Your feedback is greatly appreciated!

Posted 5 months ago

“Really quick delivery, flowers were beautiful. Perhaps smaller than I expected (I ordered the medium size). Overall happy with experience and product.”

Helpful Report

Posted 5 months ago

Thank you for the 4-star rating, Mrs Wilson. We are so glad to hear that you are happy with your experience and the product you received! It's great to hear that the delivery was really quick and the flowers were beautiful; we apologize if they were smaller than expected. Thank you for being a valued customer of Haute Florist!

Posted 5 months ago

“Satisfied with flowers and gift . I am waiting for my voucher off money for having introduced a friend.”

Helpful Report

Posted 5 months ago

Thank you for your 4 star rating of Haute Florist! We're so glad to hear you were satisfied with your flowers and the gift. We truly appreciate it and we look forward to you receiving your voucher for having introduced a friend.

Posted 5 months ago

“Done as needed to be”

Helpful Report

Posted 5 months ago

Thank you for the great 4 star rating of Haute Florist! We really appreciate your positive feedback and I'm glad we could get your order done as needed.

Posted 5 months ago

“Ordering online was simple, with a large range of beautiful arrangements to choose from. I received delivery updates, including a photo of the delivered bouquet. I haven't seen the flowers in person, but the recipient was very pleased.”

Helpful Report

Posted 5 months ago

Thank you so much for sharing your wonderful review, Sharon. We appreciate your 4-star rating for Haute Florist. We are glad that you found ordering online simple and that you liked the range of beautiful arrangements we offered. We understand that the recipient was happy with the bouquet and we thank you for giving us the opportunity to make someone’s day special. We value your feedback.

Posted 5 months ago

“I ordered the flowers for my sister-in-law after the death of her husband, my brother. I couldn't find any other online florist with suitable floral arrangements. I haven't seen the flowers, but the recipient has said they are beautiful. The Web service was excellent and as far as I am aware the blooms were fresh & healthy. I would have given 5☆ but I hadn't seen them. The process of online ordering & writing of the card was simple.”

Helpful Report

Posted 5 months ago

Thank you, Anne, for your 4 star rating of Haute Florist! I'm glad to hear that the recipient was pleased with the flowers and that the Web service and ordering process you experienced was so smooth and efficient. It was an emotional moment for me ordering the flowers for my family, and I'm glad the online experience was seamless. Thank you again for your kind words!

Posted 5 months ago

“First time I have used your website. Sending these flowers to a special friend from a few of us, her husband died recently and your displays looked different and unique and I hope your presentation will prove your display justice. I hope to use your services soon. Many thanks Norma”

Helpful Report

Posted 6 months ago

Thank you very much for your positive rating, Norma! I'm so pleased you found the displays at Haute Florist to be unique and I am confident our presentation will do them justice. It is wonderful that you and a few of your friends are sending such a thoughtful gesture to your special friend in this difficult time. We appreciate your support and are delighted to have been a part of your experience. Thank you for choosing Haute Florist and I hope to be of service to you again in the future.

Posted 6 months ago

“Excellent service”

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Posted 6 months ago

Thank you for your 4 star rating, Joyce! We're so glad you had an excellent experience with our services at Haute Florist!

Posted 6 months ago

“Very nice flowers 🌸”

Helpful Report

Posted 6 months ago

Thank you Sharon for your 4-star rating of Haute Florist! We are so glad that you enjoyed the very nice flowers. We appreciate your positive feedback and hope to see you again soon!

Posted 6 months ago

“Beautiful flowers, looked exactly like the design of the bunch I chose on the website with stunning orange arum lilies.”

Helpful Report

Posted 6 months ago

Thank you for your 4 star rating of Haute Florist, we appreciate your feedback! It's wonderful to hear that our flowers looked exactly as you anticipated. We are glad you are happy with your purchase and look forward to serving you again in the future.

Posted 6 months ago

“The service was great, but I would have expected the bouquet of flowers to be bigger for the large option. The delivery was on time.”

Helpful Report

Posted 6 months ago

Thank you for your 4 star rating of Haute Florist. We are thrilled that you liked the service! We do apologize if the bouquet of flowers did not meet your expectations with the large option. We appreciate the fact that the delivery was on time. Thank you for your feedback.

Posted 6 months ago

“I ordered a bunch for a friend.....to thank her for organising a large hen do....as was 20% off.....I ordered/treated myself to the same flowers so I could see what I purchased for her (have had lots of bad experienced with on line e companies including this one) but they were wbeautiful..... this company has way upped there game! Very happy 😊”

Helpful Report

Posted 6 months ago

Thank you Janice for your 4 star rating of Haute Florist! It's wonderful to hear that our flowers have impressed you. I'm so glad you were able to take advantage of the 20% discount and have a positive experience with us. We really appreciate your kind words and feedback. Thank you for choosing Haute Florist!

Posted 6 months ago

“Excellent flowers promptly delivered and good information!”

Helpful Report

Posted 6 months ago

Thank you so much for the 4 star rating of Haute Florist! We are thrilled to hear that you were pleased with the excellent flowers, prompt delivery, and good information that we provided.

Posted 6 months ago

Haute Florist is rated 4.7 based on 27,434 reviews